Now that we've had this in place for a little while, we have had staff complaining that it loses the patron's info after placing the first hold. So, while retaining it for one hold is better than none, they would like it to be retained longer as in Galen's point [2] above.
Now that we've had this in place for a little while, we have had staff complaining that it loses the patron's info after placing the first hold. So, while retaining it for one hold is better than none, they would like it to be retained longer as in Galen's point [2] above.