| 2022-11-02 20:43:52 |
Benjamin Kalish |
bug |
|
|
added bug |
| 2022-11-02 20:44:06 |
Benjamin Kalish |
description |
Patrons should be able to set there preferences individually for each type of notification generated by Evergreen and should always be able to opt out.
== CURRENT BEHAVIOR ==
Patrons opt in or out opt of hold notifications using the check boxes found under Notification Preferences. Each checkbox is specific to a notification method (email or SMS). Most other notifications, such as alerts of upcoming due dates, automatic renewals, or overdue items, lack any controls under Notification Preferences. To opt out of these notifications patrons must contact the library and ask to have their email address completely removed from their account which isn't great for the library or the patron.
== DESIRED BEHAVIOR ==
Patrons should be able to opt out of all automated notifications without resorting to removing the email address from their account. On the Notifications Preferences page patrons should be able to elect which notifications they receive and how by checking the appropriate boxes for Email and Text for one or more notification type groups. For example, a consortium might have three notification groups:
| Email | Text |
Hold Ready | ☐ | ☐ |
Item Renewed | ☐ | ☐ |
All Other Notifications | ☐ | ☐ |
Other systems might have more groups giving patrons more granular control or less groups making for a shorter and easier to understand list. The simplest cast would simply be:
| Email | Text |
All Notifications | ☐ | ☐ |
though I suspect that most systems, given the ability, will want to give their patrons more choices. |
Patrons should be able to set their preferences individually for each type of notification generated by Evergreen and should always be able to opt out.
== CURRENT BEHAVIOR ==
Patrons opt in or out opt of hold notifications using the check boxes found under Notification Preferences. Each checkbox is specific to a notification method (email or SMS). Most other notifications, such as alerts of upcoming due dates, automatic renewals, or overdue items, lack any controls under Notification Preferences. To opt out of these notifications patrons must contact the library and ask to have their email address completely removed from their account which isn't great for the library or the patron.
== DESIRED BEHAVIOR ==
Patrons should be able to opt out of all automated notifications without resorting to removing the email address from their account. On the Notifications Preferences page patrons should be able to elect which notifications they receive and how by checking the appropriate boxes for Email and Text for one or more notification type groups. For example, a consortium might have three notification groups:
| Email | Text |
Hold Ready | ☐ | ☐ |
Item Renewed | ☐ | ☐ |
All Other Notifications | ☐ | ☐ |
Other systems might have more groups giving patrons more granular control or less groups making for a shorter and easier to understand list. The simplest cast would simply be:
| Email | Text |
All Notifications | ☐ | ☐ |
though I suspect that most systems, given the ability, will want to give their patrons more choices. |
|
| 2022-11-02 20:45:05 |
Benjamin Kalish |
description |
Patrons should be able to set their preferences individually for each type of notification generated by Evergreen and should always be able to opt out.
== CURRENT BEHAVIOR ==
Patrons opt in or out opt of hold notifications using the check boxes found under Notification Preferences. Each checkbox is specific to a notification method (email or SMS). Most other notifications, such as alerts of upcoming due dates, automatic renewals, or overdue items, lack any controls under Notification Preferences. To opt out of these notifications patrons must contact the library and ask to have their email address completely removed from their account which isn't great for the library or the patron.
== DESIRED BEHAVIOR ==
Patrons should be able to opt out of all automated notifications without resorting to removing the email address from their account. On the Notifications Preferences page patrons should be able to elect which notifications they receive and how by checking the appropriate boxes for Email and Text for one or more notification type groups. For example, a consortium might have three notification groups:
| Email | Text |
Hold Ready | ☐ | ☐ |
Item Renewed | ☐ | ☐ |
All Other Notifications | ☐ | ☐ |
Other systems might have more groups giving patrons more granular control or less groups making for a shorter and easier to understand list. The simplest cast would simply be:
| Email | Text |
All Notifications | ☐ | ☐ |
though I suspect that most systems, given the ability, will want to give their patrons more choices. |
Patrons should be able to set their preferences individually for each type of notification generated by Evergreen and should always be able to opt out.
== CURRENT BEHAVIOR ==
Patrons opt in or out opt of hold notifications using the check boxes found under Notification Preferences. Each checkbox is specific to a notification method (email or SMS). Most other notifications, such as alerts of upcoming due dates, automatic renewals, or overdue items, lack any controls under Notification Preferences. To opt out of these notifications patrons must contact the library and ask to have their email address completely removed from their account which isn't great for the library or the patron.
== DESIRED BEHAVIOR ==
Patrons should be able to opt out of all automated notifications without resorting to removing the email address from their account. On the Notifications Preferences page patrons should be able to elect which notifications they receive and how by checking the appropriate boxes for Email and Text for one or more notification type groups. For example, a consortium might have three notification groups:
| Email | Text |
Hold Ready..............| ☐ | ☐ |
Item Renewed | ☐ | ☐ |
All Other Notifications | ☐ | ☐ |
Other systems might have more groups giving patrons more granular control or less groups making for a shorter and easier to understand list. The simplest cast would simply be:
| Email | Text |
All Notifications | ☐ | ☐ |
though I suspect that most systems, given the ability, will want to give their patrons more choices. |
|
| 2022-11-02 20:45:23 |
Benjamin Kalish |
description |
Patrons should be able to set their preferences individually for each type of notification generated by Evergreen and should always be able to opt out.
== CURRENT BEHAVIOR ==
Patrons opt in or out opt of hold notifications using the check boxes found under Notification Preferences. Each checkbox is specific to a notification method (email or SMS). Most other notifications, such as alerts of upcoming due dates, automatic renewals, or overdue items, lack any controls under Notification Preferences. To opt out of these notifications patrons must contact the library and ask to have their email address completely removed from their account which isn't great for the library or the patron.
== DESIRED BEHAVIOR ==
Patrons should be able to opt out of all automated notifications without resorting to removing the email address from their account. On the Notifications Preferences page patrons should be able to elect which notifications they receive and how by checking the appropriate boxes for Email and Text for one or more notification type groups. For example, a consortium might have three notification groups:
| Email | Text |
Hold Ready..............| ☐ | ☐ |
Item Renewed | ☐ | ☐ |
All Other Notifications | ☐ | ☐ |
Other systems might have more groups giving patrons more granular control or less groups making for a shorter and easier to understand list. The simplest cast would simply be:
| Email | Text |
All Notifications | ☐ | ☐ |
though I suspect that most systems, given the ability, will want to give their patrons more choices. |
Patrons should be able to set their preferences individually for each type of notification generated by Evergreen and should always be able to opt out.
== CURRENT BEHAVIOR ==
Patrons opt in or out opt of hold notifications using the check boxes found under Notification Preferences. Each checkbox is specific to a notification method (email or SMS). Most other notifications, such as alerts of upcoming due dates, automatic renewals, or overdue items, lack any controls under Notification Preferences. To opt out of these notifications patrons must contact the library and ask to have their email address completely removed from their account which isn't great for the library or the patron.
== DESIRED BEHAVIOR ==
Patrons should be able to opt out of all automated notifications without resorting to removing the email address from their account. On the Notifications Preferences page patrons should be able to elect which notifications they receive and how by checking the appropriate boxes for Email and Text for one or more notification type groups. For example, a consortium might have three notification groups:
| Email | Text |
Hold Ready..............| ☐ | ☐ |
Item Renewed............| ☐ | ☐ |
All Other Notifications.| ☐ | ☐ |
Other systems might have more groups giving patrons more granular control or less groups making for a shorter and easier to understand list. The simplest cast would simply be:
| Email | Text |
All Notifications.......| ☐ | ☐ |
though I suspect that most systems, given the ability, will want to give their patrons more choices. |
|
| 2022-11-02 20:46:16 |
Benjamin Kalish |
description |
Patrons should be able to set their preferences individually for each type of notification generated by Evergreen and should always be able to opt out.
== CURRENT BEHAVIOR ==
Patrons opt in or out opt of hold notifications using the check boxes found under Notification Preferences. Each checkbox is specific to a notification method (email or SMS). Most other notifications, such as alerts of upcoming due dates, automatic renewals, or overdue items, lack any controls under Notification Preferences. To opt out of these notifications patrons must contact the library and ask to have their email address completely removed from their account which isn't great for the library or the patron.
== DESIRED BEHAVIOR ==
Patrons should be able to opt out of all automated notifications without resorting to removing the email address from their account. On the Notifications Preferences page patrons should be able to elect which notifications they receive and how by checking the appropriate boxes for Email and Text for one or more notification type groups. For example, a consortium might have three notification groups:
| Email | Text |
Hold Ready..............| ☐ | ☐ |
Item Renewed............| ☐ | ☐ |
All Other Notifications.| ☐ | ☐ |
Other systems might have more groups giving patrons more granular control or less groups making for a shorter and easier to understand list. The simplest cast would simply be:
| Email | Text |
All Notifications.......| ☐ | ☐ |
though I suspect that most systems, given the ability, will want to give their patrons more choices. |
Patrons should be able to set their preferences individually for each type of notification generated by Evergreen and should always be able to opt out.
== CURRENT BEHAVIOR ==
Patrons opt in or out opt of hold notifications using the check boxes found under Notification Preferences. Each checkbox is specific to a notification method (email or SMS). Most other notifications, such as alerts of upcoming due dates, automatic renewals, or overdue items, lack any controls under Notification Preferences. To opt out of these notifications patrons must contact the library and ask to have their email address completely removed from their account which isn't great for the library or the patron.
== DESIRED BEHAVIOR ==
Patrons should be able to opt out of all automated notifications without resorting to removing the email address from their account. On the Notifications Preferences page patrons should be able to elect which notifications they receive and how by checking the appropriate boxes for Email and Text for one or more notification type groups. For example, a consortium might have three notification groups:
| Email | Text |
Hold Ready............. | ..☐.. | ..☐.. |
Item Renewed........... | ..☐.. | ..☐.. |
All Other Notifications | ..☐.. | ..☐.. |
Other systems might have more groups giving patrons more granular control or less groups making for a shorter and easier to understand list. The simplest cast would simply be:
| Email | Text |
All Notifications...... | ..☐.. | ..☐.. |
though I suspect that most systems, given the ability, will want to give their patrons more choices. |
|
| 2022-11-02 22:34:01 |
Terran McCanna |
evergreen: importance |
Undecided |
Wishlist |
|
| 2022-11-15 02:02:51 |
Jennifer Pringle |
bug |
|
|
added subscriber Jennifer Pringle |
