Wishlist: Provide Patrons with More Information About Checkout History

Bug #1976373 reported by Elizabeth Thomsen
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Wishlist
Unassigned

Bug Description

It’s not clear to patrons how the option to save their Checkout History works. People often think turning this on will give them access to all their past checkouts, so we need text explaining that the system only displays checkouts that happen after the option is turned on.

They also need to know that unchecking this option will not only stop adding new checkouts, it will completely clear their checkout history and there’s no way to recover it. This is useful information to people who do decide to clear their history, as well as those who don't. There should be a warning when a user unchecks the box

Also, if patrons who have not already turned on the Checkout History option on the Search and History Preferences tab go directly to the Checkout History page, they get a message that tells them There are no items in your circulation history, with no information and link about where they can turn this on and how it works.

Tags: opac-account
Elizabeth Thomsen (et-8)
tags: added: wishlist
tags: added: opac-account
Changed in evergreen:
status: New → Confirmed
importance: Undecided → Wishlist
tags: removed: wishlist
Revision history for this message
Diane Disbro (ddisbro) wrote :

What I would like is a Checkout History check box in the patron registration form that would turn on the OPAC feature. Staff would be less likely to forget to discuss Checkout History with the patron during the registration process and no circ history would be lost between registration and the time the patron gets around to making the necessary selection in the OPAC.

Revision history for this message
Elizabeth Davis (elidavis) wrote :

Diane- we had someone ask for this feature as well. They also would like to have that conversation during registration or editing so they can fully explain what it does.

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