Allowing others to pick up hold should fill the hold and not necessarily cancel the hold

Bug #1925944 reported by Erica Rohlfs
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Wishlist
Unassigned

Bug Description

version 3.6 (and earlier versions since the introduction of this feature)

When using the Allow others to use my account (privacy waiver), specifically to Pick Up Holds (https://bugs.launchpad.net/evergreen/+bug/1715767 and https://bugs.launchpad.net/evergreen/+bug/1661688), the staff member needs to select "Cancel this hold upon checkout" to complete the checkout. This action does cancel the hold with the value "Item checked out by other patron." This could be potentially problematic for filled hold counts, since it counts as a canceled hold. If the checkout is connected to a user allowed to pickup the hold for the original account, it would be more ideal for this transaction to count as a fulfilled hold.

Tags: wishlist holds
Erica Rohlfs (erohlfs)
Changed in evergreen:
importance: Undecided → Wishlist
Andrea Neiman (aneiman)
Changed in evergreen:
status: New → Confirmed
tags: added: holds wishlist
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.