Item Status, Circ History List - Add Checkout Workstation and Staff

Bug #1919500 reported by Josh Stompro
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Evergreen
Wishlist
Unassigned

Bug Description

EG 3.3

Because of the autorenew feature, more and more items have been renewed by the time a problem has come up and staff are looking for clues.

Two items of info that get overwritten on renewal are the checkout workstation and checkout staff member.

We had a situation where staff had checked items out to the wrong account, and the customer came and asked about it after the autorenewal happened. Staff wanted to see who had checked it out originally and at which workstation so they would know who to talk to about it. But that info isn't accessible after a renewal happens.

One possible way to resolve this is to add that info to the Circ History List tab, so staff can look at the staff member and workstation of the original checkout.

branch on the way.
Josh

Revision history for this message
Josh Stompro (u-launchpad-stompro-org) wrote :
tags: added: circulation
Changed in evergreen:
status: New → Confirmed
importance: Undecided → Wishlist
Revision history for this message
Garry Collum (gcollum) wrote :
tags: added: signedoff
Changed in evergreen:
milestone: none → 3.next
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