Wishlist: Make Call Number SMS aware of item details
Affects | Status | Importance | Assigned to | Milestone | |
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Evergreen |
New
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Undecided
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Unassigned |
Bug Description
Observed in When a patron uses the Send Call Number to phone option, it can send confusing or incorrect item location information.
Example: Item has differing owning and circ library settings. This can happen in consolidated library situations where all titles are owned by the main branch and they circulate out of various others. Also, happens with floating/rotating collections that are shared from owning library and circulate for a few months from a partner library.
The SMS link is next to each call number in a list of items, not just a single distinct instance of each call number. This implies that it should be aware of each distinct copy.
Especially, if a patron sends the info for a copy that is available vs one that is checked out.
It would be nice if the trigger was aware enough of the item to see the Circ Library.
Could be related to 1833565 and 1749475 and 1510595
tags: | added: actiontrigger |
Yes, our library system is consolidated and this happens to us. We would love to have this fixed.