Hopeless Holds Interface: Title links should open in a new tab

Bug #1909681 reported by Michele Morgan
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Evergreen
Fix Released
Undecided
Unassigned
3.7
Fix Released
Undecided
Unassigned

Bug Description

Evergreen 3.6

When clicking on a title link in the Hopeless Holds interface, the full record overwrites the Hopeless Holds results.

While processing the Hopeless Holds report, staff users need to retain the Hopeless Holds results while viewing multiple titles on the report to resolve the hopelessness. It's possible to select a hold and choose Show in Catalog from the Actions menu, but that's several extra clicks.

Garry Collum (gcollum)
Changed in evergreen:
status: New → Confirmed
Revision history for this message
Jennifer Pringle (jpringle-u) wrote :

Confirmed this is an issue in 3.7

Revision history for this message
Jason Etheridge (phasefx) wrote :

How about control+click? That might be a web navigation convention for power users, but it's what was intended here.

Revision history for this message
Michele Morgan (mmorgan) wrote :

I'd consider Control+Click a workaround for this type of screen.

Many grids in the client, like Hopeless Holds, present a list of tasks that the staff user needs to resolve. For each entry, the staff user may need to check the bib, the patron, look for other titles to which the hold can be transferred, etc. For these types of grids the more natural thing seems to preserve the original list and have title links open in another tab by default.

There are existing screens in the web client where title links open in a new tab:

Item Status
Record Buckets (Record Query and Pending Records tabs (oddly, not the Bucket View))

All that said, I'm Happy to hear other opinions.

Revision history for this message
Tiffany Little (tslittle) wrote :

+1 to opening in a new tab automatically. That would be consistent with other interfaces, like the ones that Michele mentioned.

Revision history for this message
Jennifer Pringle (jpringle-u) wrote :

also +1 to opening in a new tab automatically

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Michele Morgan (mmorgan) wrote :

Adding a link to related bug 1746278 which more broadly addresses opening links in new tabs.

Dan Briem (dbriem)
tags: added: circ-holds
removed: holds
Revision history for this message
Terran McCanna (tmccanna) wrote :

+1 from our staff as well

Revision history for this message
Terran McCanna (tmccanna) wrote :
tags: added: pullrequest
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Garry Collum (gcollum) wrote :
tags: added: signedoff
Michele Morgan (mmorgan)
Changed in evergreen:
milestone: none → 3.8.1
Revision history for this message
Mike Rylander (mrylander) wrote :

I've pulled this into rel_3_8 and master for 3.9, but there's a conflict on rel_3_7. Terran, do you mind creating an equivalent branch for rel_3_7? Thanks, all!

Changed in evergreen:
status: Confirmed → Fix Committed
Revision history for this message
Terran McCanna (tmccanna) wrote :
Revision history for this message
Mike Rylander (mrylander) wrote :

Thanks, Terran. Pushed to 3.7!

Changed in evergreen:
status: Fix Committed → Fix Released
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