checkout with inactive barcode

[Dawn Dale]

A patron account can be retrieved with an inactive barcode and checkouts are allowed. There is a message stating the card was retrieved with an inactive barcode but staff usually miss it. It would be better to have inactive barcodes stop all processes so that the matter can be dealt with before checking out to the patron.

Currently if a patron barcode is scanned it will retrieve a patron account.

What we would like to see is activity stopped if the account is retrieved with an inactive barcode.

Thanks,
Dawn

EG 3.4.1

[Michele Morgan (mmorgan)]

I'm not able to reproduce this. When I enter an inactive patron barcode at checkout, I get an alert message: Patron account retrieved with an INACTIVE card.

If I navigate to the Checkout tab, I am unable to enter an item into the barcode input box. I cannot place the cursor there.

I tested this on a 3.4.3, 3.5.1, and a 3.6 beta system with the same result.

[Dawn Dale (ddale)]

You are correct, MIchelle. I took someone else's word for this because I
was in a hurry. Please disregard this bug submission.

Thanks,

*Dawn Dale, PINES Services Specialist - Circulation*

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On Mon, Sep 28, 2020 at 5:20 PM Michele Morgan <email address hidden>
wrote:

> I'm not able to reproduce this. When I enter an inactive patron barcode
> at checkout, I get an alert message: Patron account retrieved with an
> INACTIVE card.
>
> If I navigate to the Checkout tab, I am unable to enter an item into the
> barcode input box. I cannot place the cursor there.
>
> I tested this on a 3.4.3, 3.5.1, and a 3.6 beta system with the same
> result.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1897625
>
> Title:
> checkout with inactive barcode
>
> Status in Evergreen:
> New
>
> Bug description:
> A patron account can be retrieved with an inactive barcode and
> checkouts are allowed. There is a message stating the card was
> retrieved with an inactive barcode but staff usually miss it. It would
> be better to have inactive barcodes stop all processes so that the
> matter can be dealt with before checking out to the patron.
>
> Currently if a patron barcode is scanned it will retrieve a patron
> account.
>
> What we would like to see is activity stopped if the account is
> retrieved with an inactive barcode.
>
> Thanks,
> Dawn
>
> EG 3.4.1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/evergreen/+bug/1897625/+subscriptions
>

[Michele Morgan (mmorgan)]

Thanks Dawn! I'll mark it as Invalid.