Wishlist: Account renewal tracking

[Anna Goben]

We have many libraries that want to be able to count patron account renewals in addition to new account registrations. Right now there is no way to track when/if a user's account privilege term has been extended/updated. It would be handy to have the means of tracking on that information in the user summary and having it available for reporting.

[Rogan Hamby (rogan-hamby)]

Anna,

Are you envisioning this as a value that is incremented anytime the
expire_date is changed or something more elaborate like a new data source
that tracks past expire dates?

On Mon, May 20, 2019 at 1:30 PM Wanangwa Hartwell <
<email address hidden>> wrote:

> ** Tags added: reports
>
> --
> You received this bug notification because you are a member of Evergreen
> Bug Wranglers, which is subscribed to Evergreen.
> Matching subscriptions: evergreenbugs
> https://bugs.launchpad.net/bugs/1829755
>
> Title:
> Wishlist: Account renewal tracking
>
> Status in Evergreen:
> New
>
> Bug description:
> We have many libraries that want to be able to count patron account
> renewals in addition to new account registrations. Right now there is
> no way to track when/if a user's account privilege term has been
> extended/updated. It would be handy to have the means of tracking on
> that information in the user summary and having it available for
> reporting.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/evergreen/+bug/1829755/+subscriptions
>

[Anna Goben (agoben)]

Personally, I would think a single date that's updated would be fine. We only have one value stored and updated for the other dates captured in the summary. Not sure what benefit there would be big picture to having a whole set of renewal dates on hand, whereas having the most recent expiry update would fill the main request I've been getting from the libraries.

Am open to other views, of course, though.

[Garry Collum (gcollum)]

Since the expiration date also changes, unless a staff member sets it back, when the patron profile is changed, it would be nice to have a list of both the past expiration date and the previous profile.

[Jessica Woolford (jwoolford)]

We have requests for these types of reports every so often. Libraries are surprised to know it is not possible (or would be an estimate based on date last updated and expiration date).