Item templates can apply alert message not appearing on template
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Evergreen |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
In the web client, item templates will sometimes apply an alert message not added at creation and not appearing on the template. This message can be either in the alert area or as a deposit amount. The alert is not visible in the web client and cannot be removed. It can be removed in the XUL client
Attempts to delete the alert message in the web client copy editor do not activate the save buttons, since no real action is taken.
For example, in the web client, an item can erroneously require a deposit, however the deposit flag is set to false and there is no amount in the deposit field. Checking the same item in the XUL client and the deposit flag might be set to true and a deposit amount is entered. This appears to occur when a specific template is applied, but the values are set correctly to not have a deposit in the item template.
When a copy alert message is triggered, there is no text in the message and no way to delete from the web client.
There does not seem to be a pattern that we ca discern for when an item template acquires the deposit or copy alert. Deleting and recreating the template will repair for awhile but the alert can come back.
Libraries have observed this with templates migrated from the XUL client and with templates created in the web client.
Changed in evergreen: | |
status: | New → Confirmed |
tags: | removed: webstaffclient |
tags: | added: cat-templates |
Elaine or Lynn -- in which version(s) of EG do you see this bug?