Web client: Metarecord Holds not showing on items

[Chauncey Montgomery]

In version 3.1.5

After a metarecord hold is placed, you do not see patrons listed when viewing holds from the item page.

You can see the hold from the patron account.

Inconsistency will confuse staff.

[Michele Morgan (mmorgan)]

Marking Confirmed, this can be very confusing for staff when assisting patrons and managing holds. The issue is that on the title side, metarecord holds only display on the master record of the metarecord group, not the individual metarecord member titles.

An example of this that just came up in one of our libraries:

A patron placed a metarecord hold with target 2187163:

- metarecord.id = 2187163
- metaracord.master_record = 3545530
-metarecord_source_map shows six bib ids as members of the metarecord group:

2581141
2309664
1582965
2920236
3545530
1582966

An item attached to bib record 2309664 was captured for the patron's hold.

When viewing the patron's holds:

- The title link in the holds grid points to bib 3545530 (the master record for the metarecord). The hold appears on this title, but the captured item is not attached to this bib.

- The item link in the holds grid points to the captured item, clicking through to the bib record and choosing the Holds tab does not show the patron's hold.

Display changes could make this much clearer. Possibly:

- Displaying the metarecord hold on all bibs that have items eligible to fill it.
- From the patron's holds screen, linking to the metarecord itself rather than the master bib record.

[Terran McCanna (tmccanna)]

We encountered a problem with a metarecord hold last week that was made substantially more difficult to troubleshoot because of this.

[Christine Morgan (cmorgan-z)]

Confirming that this is still an issue in 3.12.3