Web Client - Need Access to Previous Transits

Bug #1791828 reported by John Amundson
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Wishlist
Unassigned

Bug Description

I'm creating a new bug based on my comment from bug #1738688.

Here was my concern at the time:
We sometimes have items with multiple active transits, (see bug #1505772). These active transits are not always the most recent, and the new interface of the web client makes it impossible to tell if there are any old "stuck" transits that need to be cancelled.

The XUL client would only show transits that were active. Perhaps the web client could show...
- Most recent active transit, (NULL receive time, NULL cancel time), if one exists.
- If no active transits exist, it could show the most recent transit.

Thinking about this some more, I think we could expand/tweak this a little. Instead of adjusting the Most Recent Transit when there is an older active transit, I wonder if having a "Transit History List" tab would be more beneficial for troubleshooting. This could behave similarly to the "Circ History List" tab.

The tab would contain a list of previous transits, with the most recent at the top. For each one, the following information would be displayed:
Transit Source
Transit Destination
Transit Send Time
Transit Receive Time
Transit Cancel Time

This way seeing the past transits could help with troubleshooting and make it easy to tell if there's an older active transit, (blank receive/cancel times).

I've attached a mockup to show what this may look like.

This is just one suggestion. I'm open to hearing what others think.

Revision history for this message
John Amundson (jamundson) wrote :
Revision history for this message
John Amundson (jamundson) wrote :

If the list is implemented, perhaps the number of transits displayed could be determined by a library setting similar to [GUI] "Maximum previous checkouts displayed", which controls the Circ History List tab.

tags: removed: webstaffclient
tags: added: transits
Andrea Neiman (aneiman)
Changed in evergreen:
importance: Undecided → Wishlist
status: New → Confirmed
tags: added: needsdiscussion
Revision history for this message
John Amundson (jamundson) wrote :

I'll note, since I'm the one who posted this bug, that the need for a transit list has lessened with improvements in the web client such as #1787274, #1738688, and #1819542.

I'll keep this bug open, though, since a list could still be useful for other reasons, such as tracking where an item has been.

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