Provide setting for honoring patron preferred pickup lib for staff placed holds

Bug #1759382 reported by Kathy Lussier on 2018-03-27
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Evergreen
Wishlist
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Bug Description

Evergreen version: master

This is a follow-up to bug 1699838, which is a follow-up to bug 1167541.

We would like a setting allowing sites to override the patron's preferred pickup library for default pickup lib for staff-placed hold.

As a result of bug 1699838, we have a choice between defaulting to the staff workstation library or the patron's home library for a staff-placed hold. However, this default only comes into play if the patron has not set a preferred pickup library.

Copying from the other bug as to the reasons for overriding the patron-selected default:

If a patron is calling or walking into a specific library to ask staff to place a hold on their behalf, in most cases, I think they would expect to pick up their hold at that same library. In many cases, they may not even remember that they had set a default. I'm sure there are cases where a patron is calling another library because their own library is closed, but I would think that's the minority of staff-placed holds for our libraries.

tags: added: holds
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