Web Client: Print Item Labels ignores Printer settings

[Terran McCanna]

In 3.0.2:

When printing spine labels from the Evergreen interface, the labels will always print to the printer set in Hatch, and will ignore the Printer dropdown that is on the Print Item Labels page. (Screenshot attached showing the field that is being ignored.)

[Terran McCanna (tmccanna)]

Follow up - actually, it seems to be ignoring the printer set in Hatch as well as the printer setting in the drop down on the page.

It is only printing to the Default printer that is set in Hatch. I can set my default printer in Hatch to go to the label printer and then use another one (like Mail) for my holds pull list, but that's not a great workaround.

In addition, when I do get it to go to the label printer, it doesn't choose the correct label stock setting, so it wastes a lot of labels. (This may vary depending on the label printer - the one I have is a TSC TPP-247. I set up a custom label stock in the printer preferences, but I can't print to that stock if I'm using Hatch, only if I'm using the standard print dialog box.) My recommendation to staff printing spine labels from the spine label interface at this point is to do so without using Hatch.

[Felicia Beaudry (fbeaudry)]

I've been able to duplicate the same issue in 3.0.7 and hearing from another user that it is happening for them too.

I have also seen this same behavior when trying to print receipts.