tpac/catalog: Make renewals remaining count smarter

Bug #1723517 reported by Josh Stompro
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Evergreen
Undecided
Unassigned

Bug Description

EG 2.10.6

We have have several patrons at different locations get very angry about this behavior. They hate the fact that the web catalog says that they have 2 renewals remaining, but when they go to renew the renewal gets denied because there are other holds on that title. It's like we are handing them candy, then snatching it back at the last moment.

I'm wondering if there would be a way to show them up front if it was possible to renew something at the point in time that they loaded the items out page in the catalog.

Is there a way to do a trial run renewals, just to find out if it would work. Then if that fails, show the number of renewals as 0?

Thanks
Josh

Jane Sandberg (sandbej)
tags: added: holds
tags: added: renewals
tags: added: opac
removed: tpac
Dan Briem (dbriem)
tags: added: circ-holds
removed: holds renewals
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