> * The upper part of the screen displays a graphic with credit card
> logos, which provides a clear visual cue that the user can pay by credit
> card (and also lets them know which credit cards are accepted). It's a
> graphic that could be replaced by Evergreen sites if they accept a
> different set of credit cards.

+1

> * We also add a new 'View Charges' button because the charges often
> display 'below the fold' on this screen, particularly when using a
> mobile device.

What would this button do? Jump below the fold?

> * In the list of charges, we remove the checkout date and author from
> the table because they didn't seem to be critical pieces of information
> for the purposes of viewing a bill.

Agree that author could be removed (or maybe combined with the title
column?), not sure about removing the checkout date column, given that
a patron may potentially have accrued fines during multiple checkouts
of the same back and may want to disambiguate them. I do think there
would be potential for combining checkout date and due date into a

> * We also removed the (fines accruing) text for titles that are still
> checked out because we didn't think that information was particularly
> useful for users.

Are there circumstances where a user might pay a fine, then be
surprised and/or indignant that they're getting charged again?

> * Date Returned is renamed as Returned/Renewed since the date listed
> here is sometimes the date that a particular overdue item was renewed.

+1

> * We also added a Billing Type column so that the user know why they
> were charged.

+1

> * We tried to make the other fees/charges section more similar to the
> fines section and also removed fields we didn't think were necessary for
> the user to see (Last Payment Time, Initial Amount Owed, Total Amount
> Paid). We also added the Note field to provide further explanation on
> why the user was charged.

+1

> * Also note that we've changed the order of the columns so that the
> select box, total owed, and "pay" button are on the left. This order
> seemed to fit better with the convention we see on other web sites.

+1

> * We're also recommending a label change from fines/fees to charges. The
> stock Fines section includes a mix of overdue fines, lost book fees,
> damage fees, etc. The word 'charge' is a label that covers all of the
> different types of fines/fees that appear here.

Is "Circulation charge" a piece of library jargon that patrons would
be able to identify? I think this change would be better discussed in
a separate bug and not folded into this omnibus.

> * The month selector also displays the numeric value for the month along
> with the name. The number is what displays on the credit card, and
> providing the number here may be easier for users.

+1

> * We also removed the block that displays the details of the charges.
> Instead, we'll see it on the next screen where user confirms the charge.
> The block wasn't wrapping properly on mobile devices, and its placement
> on the confirmation page is consistent with what we see on other online
> shopping sites.

+1

> We do not plan to include the change to the date format because it
> assumes a mm/dd/yyyy is desired, which may not be true for all Evergreen
> sites.

Generally speaking, all date displays should use whatever format is
best for the current locale.