Support seamless duplicate (or more) holds for anointed recipient groups

[Bill Erickson]

WISHLIST

It should be possible for any user that has permission to place holds for other users (staff, generally) to place any number of duplicate holds (with configurable max) for users in certain groups without requiring the requester to have special override permissions (e.g. HOLD_EXISTS.override).

For example:

1. Patron P is in the "Teacher" group.
2. The "Teacher" group is configured for seamless multi-dupe-holds.
3. Staff S does not have the HOLD_EXISTS.override permission and is generally unable to place multiple duplicate holds for anyone.
4. Staff S can place multiple duplicate holds for patron P without any overrides or warnings.

This would pair well with http://masslnc.org/node/3301/

[Kathy Lussier (klussier)]

Bill,

It looks like the code Jason just completed on bug 1694058 would fulfill this request. We use the CREATE_DUPLICATE_HOLDS permission to allow users to place multiple duplicate holds.

What do you think?
Kathy

[Bill Erickson (berick)]

Hi Kathy, bug #1694058 is close (and will come in handy regardless), but it doesn't cover part of the desired use case, specifically tying the feature to recipient groups instead of having a blanket permission. The goal is for staff who traditionally have minimal permissions to have this ability but only for select recipient groups.

One cool thing is bug #1694058 essentially covers the UI for this bug.

Thanks for the heads up!

[Mike Rylander (mrylander)]

Bill,

I wonder if adding a patron-side permission that is checked against the recipient if the requestor doesn't have the one in the other bug would be addition enough?

[Bill Erickson (berick)]

Mike, yes I think using a permission to anoint the recipient would work fine.