Retargeting a cancelled hold can cause problems with uncancelled captured holds

Bug #1469287 reported by Michele Morgan on 2015-06-26
This bug affects 1 person
Affects Status Importance Assigned to Milestone

Bug Description

When viewing a patron's cancelled holds, it is possible to select a hold and choose "Find Another Target" from the actions menu.

Since cancelled holds retain the value in the current_copy field, it's possible for another captured hold also to reference the same copy.

Retargeting the cancelled hold will change the status of the currently captured item.

Steps to reproduce:

-Place two holds on a record for different patrons, Patron A and Patron B.

-Check in the item to capture the hold for Patron A. Item is On holds shelf.

-Cancel the hold for the captured item.

-Check in the item to capture the hold for Patron B. Item in On holds shelf.

-Retrieve Patron A and view the patron's cancelled holds.

-Select the hold and choose Find another target from the Actions menu.

-The item's status will now be Reshelving.

-Patron A's hold will show Hold Status -1

A straighforward fix would be to not allow cancelled holds to be retargeted.

Erica Rohlfs (erohlfs) wrote :

Confirmed in version 2.8.1.

Changed in evergreen:
status: New → Confirmed
importance: Undecided → Medium
Andrea Neiman (aneiman) wrote :

Using the steps Michele described, I am not able to reproduce this in the web client v 3.2.1. The cancelled hold for Patron A shows as status = cancelled, as I would expect.

tags: added: fixedinwebby
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