serials receiving error
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Evergreen |
Won't Fix
|
Undecided
|
Unassigned |
Bug Description
In some cases, our libraries have trouble receiving specific serial issuances. Our libraries use Serial Control View for receiving. It seems that the problems lie either in invalid captions and patterns or in the resulting holding codes. If a user creates an invalid caption/pattern using the wizard, the system should generate an error message at that time.
System Information:
Evergreen release 2.3.7
PostgreSQL 9.1.9
Operating System: Debian 6 (Squeeze)
OpenSRF: 2.2.0
Example 1
The following Caption/Pattern was generated using the wizard:
["2","0"
I added a sample issuance with the following holding code:
["4","1"
I generated one prediction which had the following holding code:
["4","
This error was generated when receiving the issuance:
FIXME: If you encounter this alert, please inform your IT/ILS helpdesk staff or your friendly Evergreen developers.
Tue Jun 25 2013 12:57:38 GMT-0400 (Eastern Daylight Time)
cmd_receive_items failed!
BAD_PARAMS
Invalid parameters were encountered in a method
NOTE: the library previously received issuance using a different caption and pattern. I have tried deleting all expected issuances, generating a new caption/pattern, creating a new test issuance and generating new predictions but cannot receive any issuances.
Example 2
The following Caption/Pattern was generated using the wizard:
["2","0"
Generated 6 expected issuances with these holding codes:
Holding Codes:
["4","1"
["4","1"
["4","1"
["4","1"
["4","1"
["4","1"
This error was generated when receiving the issuance:
FIXME: If you encounter this alert, please inform your IT/ILS helpdesk
staff or your friendly Evergreen developers.
Thu Jun 13 2013 11:01:07 GMT-0400 (Eastern Daylight Time)
cmd_receive_items failed!
BAD_PARAMS
Invalid parameters were encountered in a method
I received the following error last week while we were still on v.2.2.8:
Network or server failure. Please check your Internet connection to
evergreen.
Offline Mode, choose Ignore Errors in this and subsequent dialogs. If
you believe this error is due to a bug in Evergreen and not network
problems, please contact your help desk or friendly Evergreen
administrators, and give them this information:
method=
params=
_c":"au"
ll,"f",
,null,null,
Account"
null,"8cbb514d3
,null,"
l,null,
5:46:39-
0400","System
Account"
null,"8cbb514d3
,null,"
4T11:28:
,null,null,
:46:39-
400","System
Account"
null,"8cbb514d3
,null,"
l,null,
5:46:39-
0400","System
Account"
null,"8cbb514d3
,null,"
4T11:28:
0279,null]
"1.2\",
__p":[4133,
"f"]}],{},{},{}]
THROWN:
{"payload"
[open-ils.
[1370361124.
date change for 10000 Vol. (year) a 01 at
/usr/local/
471.\n\
STATUS:
Anybody else seeing this issue with serials?