Consortium Survey does not display in patron account

Bug #1157380 reported by Dawn Dale
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Evergreen
Won't Fix
Medium
Unassigned

Bug Description

Evergreen version 2.3.2
When clicking the "Other" tab and choosing "Surveys" the consortium survey does not display the most recent activity. Local surveys are displaying properly. For example, all PINES libraries must ask the patron if they would like to register to vote and it is recorded in the patron record. This survey is not displaying in the patron record

Tags: surveys
Dawn Dale (ddale)
summary: - Consortium does not display in patron account
+ Consortium Survey does not display in patron account
Revision history for this message
Ben Shum (bshum) wrote :

Hmm, took me a few minutes to create a survey (we don't use these in our Evergreen system) but so far, I'm able to see surveys (Questions, Last Answered On, and Answers) I create at a higher org unit level (CONS) than the local library.

What options were used when creating the survey? Can you share with us some more examples or screenshots illustrating this problem?

Changed in evergreen:
status: New → Incomplete
Revision history for this message
Dawn Dale (ddale) wrote :
  • screenshots Edit (290.4 KiB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)

Attached are screen shots of the Voter Registration Survey.

Ben, I am not sure what else to tell you about this survey. I have asked Chris Sharp to chime in on this but we are in the middle of an upgrade and I am not sure he will be able to this week. Let me know if you have other questions and I will do my best to get answers.

Thanks, Dawn

Revision history for this message
Ben Shum (bshum) wrote :

Interestingly, when I started poking at making more surveys today, now I can't seem to get anything to show in my Surveys part of the patron account view in the staff client. So something must be weird with the interface depending on how many surveys there are, or how they interact, or something.

Marking confirmed, pending further evaluation...

Changed in evergreen:
status: Incomplete → Confirmed
importance: Undecided → Medium
Revision history for this message
Jason Etheridge (phasefx) wrote : Re: [Bug 1157380] Re: Consortium Survey does not display in patron account

Ben, Dawn, I'd be interested in knowing if any errors got logged in
the Admin->For Developers->Javascript console.

Revision history for this message
Ben Shum (bshum) wrote :

I didn't happen to see any errors that bothered me. There was an initial errors with undefined dojo references when I first pulled up a patron record. But after that clicking to surveys or looking at the patron's edit record didn't show any errors.

Timestamp: 03/20/2013 05:10:37 PM
Error: ReferenceError: dojo is not defined
Source File: oils://remote/xul/master_20130216/server/patron/display.js
Line: 2

Timestamp: 03/20/2013 05:10:40 PM
Error: 1363813840026 delta = 312 D_ERROR
with shrink_state in summary.js: TypeError: document.getAnonymousNodes(caption) is null
Source File: oils://remote/xul/master_20130216/server/util/error.js
Line: 177

Revision history for this message
Chris Sharp (chrissharp123) wrote :

Jason and Ben,

This was resolved (on our 2.3.2 test environment as it was in 2.1.1 production) by reverting an old commit:

http://git.evergreen-ils.org/?p=evergreen/pines.git;a=commit;h=ef4f1edbff4bfe545b8030a97e2cb247386d803f

I would consider this a workaround, at best, since we should probably have YAOUS in place to control whats viewable - either that or a "show all surveys" option from within the patron account.

tags: added: surveys
Revision history for this message
Terran McCanna (tmccanna) wrote :

Marking 'won't fix' as this was for an older version and has since been resolved.

Changed in evergreen:
status: Confirmed → Won't Fix
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