I am working with the C/WMARS' production server and I followed Michelle's Testing of retrieving patrons using the patron search function, closing them, and retrieving more. I have not found that my memory usage has moved much above 300,000k on my workstation. However, my workstation has not gone down below 300,000k even after several hours. Here is my report following Dan Scott's form located here: http://evergreen-ils.org/dokuwiki/doku.php?id=dev:xul_memory_consumption I do not normally experience memory problems. Evergreen’s mem usage can run up to around 600,000k but it does not seem to slow Evergreen down. We are running Evergreen v. 2.3.1 and we use a custom staff client that Auto-checks for upgrades. My staff client has been running for about 2 hours now and I have been running reports and looking at patron records but this is not the workload that normal circulation desks see. Here is the rest of the information Dan's form asks for: SYSTEM INFO System Info OS Name Microsoft Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name COWBOYS-L6 System Manufacturer Hewlett-Packard System Model HP Compaq dc5800 Microtower System Type X86-based PC Processor Intel(R) Pentium(R) Dual CPU E2220 @ 2.40GHz, 2400 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date Hewlett-Packard 786F2 v01.04, 1/31/2008 SMBIOS Version 2.5 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "6.1.7601.17514" User Name CWCENTRAL\ckolasinski Time Zone Eastern Standard Time Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 3.48 GB Available Physical Memory 1.25 GB Total Virtual Memory 6.96 GB Available Virtual Memory 2.55 GB Page File Space 3.48 GB Page File C:\pagefile.sys SERVICES RUNNING Adobe Acrobat Update Service AdobeARMservice Running Auto Own Process "c:\program files\common files\adobe\arm\1.0\armsvc.exe" Ignore LocalSystem 0 apache2.4 apache2.4 Running Auto Own Process "c:\xampp\apache\bin\httpd.exe" -k runservice Normal LocalSystem 0 Application Information Appinfo Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 Background Intelligent Transfer Service BITS Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 Base Filtering Engine BFE Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0 COM+ Event System EventSystem Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0 Computer Browser Browser Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 Cryptographic Services CryptSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT Authority\NetworkService 0 DCOM Server Process Launcher DcomLaunch Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0 Desktop Window Manager Session Manager UxSms Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal localSystem 0 DHCP Client Dhcp Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0 Diagnostic Policy Service DPS Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0 Diagnostic Service Host WdiServiceHost Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0 Distributed Link Tracking Client TrkWks Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0 DNS Client Dnscache Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0 Function Discovery Provider Host fdPHost Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0 Group Policy Client gpsvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 Human Interface Device Access hidserv Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0 IKE and AuthIP IPsec Keying Modules IKEEXT Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 IP Helper iphlpsvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 IPsec Policy Agent PolicyAgent Running Manual Share Process c:\windows\system32\svchost.exe -k networkservicenetworkrestricted Normal NT Authority\NetworkService 0 mysql mysql Running Auto Own Process c:\xampp\mysql\bin\mysqld.exe --defaults-file=c:\xampp\mysql\bin\my.ini mysql Normal LocalSystem 0 Netlogon Netlogon Running Auto Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0 Network Connections Netman Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0 Network List Service netprofm Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0 Network Location Awareness NlaSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0 Network Store Interface Service nsi Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT Authority\LocalService 0 Offline Files CscService Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0 Plug and Play PlugPlay Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0 Power Power Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0 Print Spooler Spooler Running Auto Own Process c:\windows\system32\spoolsv.exe Normal LocalSystem 0 Program Compatibility Assistant Service PcaSvc Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0 Protected Storage ProtectedStorage Running Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0 Remote Procedure Call (RPC) RpcSs Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0 RPC Endpoint Mapper RpcEptMapper Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0 Security Accounts Manager SamSs Running Auto Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0 Security Center wscsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0 Server LanmanServer Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 Shell Hardware Detection ShellHWDetection Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0 Software Protection sppsvc Running Auto Own Process c:\windows\system32\sppsvc.exe Normal NT AUTHORITY\NetworkService 0 SSDP Discovery SSDPSRV Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0 Superfetch SysMain Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Ignore LocalSystem 0 Symantec Endpoint Protection Symantec AntiVirus Running Auto Own Process "c:\program files\symantec\symantec endpoint protection\rtvscan.exe" Ignore LocalSystem 0 Symantec Event Manager ccEvtMgr Running Auto Share Process "c:\program files\common files\symantec shared\ccsvchst.exe" /h cccommon Ignore LocalSystem 0 Symantec Management Client SmcService Running Auto Own Process "c:\program files\symantec\symantec endpoint protection\smc.exe" Normal LocalSystem 0 Symantec Settings Manager ccSetMgr Running Auto Share Process "c:\program files\common files\symantec shared\ccsvchst.exe" /h cccommon Ignore LocalSystem 0 System Event Notification Service SENS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 Task Scheduler Schedule Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 TCP/IP NetBIOS Helper lmhosts Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0 Themes Themes Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 User Profile Service ProfSvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 vToolbarUpdater13.2.0 vToolbarUpdater13.2.0 Running Auto Own Process c:\program files\common files\avg secure search\vtoolbarupdater\13.2.0\toolbarupdater.exe Normal LocalSystem 0 Windows Audio Audiosrv Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0 Windows Audio Endpoint Builder AudioEndpointBuilder Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0 Windows Connect Now - Config Registrar wcncsvc Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0 Windows Driver Foundation - User-mode Driver Framework wudfsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0 Windows Event Log eventlog Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0 Windows Firewall MpsSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT Authority\LocalService 0 Windows Font Cache Service FontCache Running Auto Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0 Windows Management Instrumentation Winmgmt Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore localSystem 0 Windows Media Player Network Sharing Service WMPNetworkSvc Running Manual Own Process "c:\program files\windows media player\wmpnetwk.exe" Normal NT AUTHORITY\NetworkService 0 Windows Presentation Foundation Font Cache 3.0.0.0 FontCache3.0.0.0 Running Manual Own Process c:\windows\microsoft.net\framework\v3.0\wpf\presentationfontcache.exe Normal NT Authority\LocalService 0 Windows Search WSearch Running Auto Own Process c:\windows\system32\searchindexer.exe /embedding Normal LocalSystem 0 Windows Time W32Time Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0 Windows Update wuauserv Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0 Workstation LanmanWorkstation Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0 STARTUP PROGRAMS Adobe ARM "c:\program files\common files\adobe\arm\1.0\adobearm.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run ccApp "c:\program files\common files\symantec shared\ccapp.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Google Update "c:\users\ckolasinski\appdata\local\google\update\googleupdate.exe" /c CWCENTRAL\ckolasinski HKU\S-1-5-21-2104007779-2065494515-2062643744-2204\SOFTWARE\Microsoft\Windows\CurrentVersion\Run HotKeysCmds c:\windows\system32\hkcmd.exe Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run IgfxTray c:\windows\system32\igfxtray.exe Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run IntelliPoint "c:\program files\microsoft device center\ipoint.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run IntelliType Pro "c:\program files\microsoft device center\itype.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run OpenOffice.org 3.3 openoffice.org 3.3.lnk CWCENTRAL\ckolasinski Startup Persistence c:\windows\system32\igfxpers.exe Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run ROC_roc_ssl_v12 "c:\program files\avg secure search\roc_roc_ssl_v12.exe" / /prompt /cmpid=roc_ssl_v12 Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run SunJavaUpdateSched "c:\program files\common files\java\java update\jusched.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run TSP100ecoOndemand c:\program files\starmicronics\tsp100\software\20110922\ondemand.exe Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run vProt "c:\program files\avg secure search\vprot.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run FIREFOX TROUBLESHOOTING INFORMATION Application Basics Name Firefox Version 13.0.1 User Agent Mozilla/5.0 (Windows NT 6.1; rv:13.0) Gecko/20100101 Firefox/13.0.1 Profile Folder Show Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory Extensions Name Version Enabled ID AVG Security Toolbar 13.2.0.5 false avg@toolbar Important Modified Preferences Name Value browser.cache.disk.capacity 1048576 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size_cached_value 747520 browser.places.smartBookmarksVersion 3 browser.startup.homepage http://www.cwmars.org/ browser.startup.homepage_override.buildID 20120614114901 browser.startup.homepage_override.mstone 13.0.1 extensions.lastAppVersion 13.0.1 network.cookie.prefsMigrated true places.database.lastMaintenance 1345738684 places.history.expiration.transient_current_max_pages 93515 print.always_print_silent true privacy.sanitize.migrateFx3Prefs true Graphics Adapter Description Intel(R) Q33 Express Chipset Family Vendor ID 0x8086 Device ID 0x29d2 Adapter RAM Unknown Adapter Drivers igdumdx32 Driver Version 8.15.10.1930 Driver Date 9-23-2009 Direct2D Enabled Blocked for your graphics driver version. DirectWrite Enabled false (6.1.7601.17789) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (Intel(R) Q33 Express Chipset Family) -- OpenGL ES 2.0 (ANGLE 1.0.0.963) GPU Accelerated Windows 0 JavaScript Incremental GC 1 Library Versions Expected minimum version Version in use NSPR 4.9 4.9 NSS 3.13.4.0 Basic ECC 3.13.4.0 Basic ECC NSS Util 3.13.4.0 3.13.4.0 NSS SSL 3.13.4.0 Basic ECC 3.13.4.0 Basic ECC NSS S/MIME 3.13.4.0 Basic ECC 3.13.4.0 Basic ECC FIREFOX PLUGIN INFORMATION Enabled plugins Find more information about browser plugins at mozilla.org. Find updates for installed plugins at mozilla.com/plugincheck. Help for installing plugins is available from plugindoc.mozdev.org. Shockwave Flash File: NPSWF32_11_5_502_146.dll Version: 11.5.502.146 Shockwave Flash 11.5 r502 MIME Type Description Suffixes application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl AVG SiteSafety plugin File: npsitesafety.dll Version: 12.0.0.0 npsitesafety MIME Type Description Suffixes application/x-avg-sitesafety-plugin npsitesafety avgsitesafety Google Update File: npGoogleUpdate3.dll Version: 1.3.21.123 Google Update MIME Type Description Suffixes application/x-vnd.google.update3webcontrol.3 application/x-vnd.google.oneclickctrl.9 Adobe Acrobat File: nppdf32.dll Version: 10.1.4.38 Adobe PDF Plug-In For Firefox and Netscape 10.1.4 MIME Type Description Suffixes application/pdf Acrobat Portable Document Format pdf application/vnd.adobe.pdfxml Adobe PDF in XML Format pdfxml application/vnd.adobe.x-mars Adobe PDF in XML Format mars application/vnd.fdf Acrobat Forms Data Format fdf application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd Java Deployment Toolkit 7.0.50.255 File: npDeployJava1.dll Version: 10.5.1.255 NPRuntime Script Plug-in Library for Java(TM) Deploy MIME Type Description Suffixes application/java-deployment-toolkit Silverlight Plug-In File: npctrl.dll Version: 4.1.10329.0 4.1.10329.0 MIME Type Description Suffixes application/x-silverlight npctrl scr application/x-silverlight-2