Patron's name not listed when placing hold through TPAC staff client
Bug #1053635 reported by
Sarah Childs
This bug affects 4 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Evergreen |
Fix Released
|
Wishlist
|
Unassigned |
Bug Description
When you enter the barcode to place a hold it loads user preferences, but doesn't display the user's name.
The Set hold options screen in the JSPac displayed the name of the patron, giving staff the chance to confirm that the hold is being placed for the correct person. Now there is no intervening screen, and it just jumps to a hold placed or not placed confirmation.
If you are keying in the patron number, and miskey (or correctly enter a wrong number mistakenly provided by a patron) a valid number, you won't know that the hold was placed for the wrong person until the complaints roll in.
tags: | added: signedoff |
Changed in evergreen: | |
milestone: | none → 2.4.0-alpha |
importance: | Medium → Wishlist |
Changed in evergreen: | |
status: | Fix Committed → Fix Released |
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Upon placing the patron barcode in the text box, a lookup occurs to find the patron's hold notification preferences. This leads me to believe there is someplace we could easily look up the patron's name and place it beside the barcode input for confirmation.