HOLD_ITEM_CHECKED_OUT displayed instead of a user oriented message

Bug #1012237 reported by Bob Wicksall on 2012-06-12
This bug affects 2 people
Affects Status Importance Assigned to Milestone

Bug Description

Evergreen 2.2 RC 1

If a patron tries to place a hold on an item that they already have checked out they get the following message:

   Hold was not successfully placed

All of the other messages seem to have been translated into something a little more friendly. Looks like this one was missed.

Michael Peters (mrpeters) wrote :

Perhaps we need to add a new ils_events.xml entry for HOLD_ITEM_CHECKED_OUT, similar to that of "ITEM_NOT_HOLDABLE"

        <event code='1220' textcode='ITEM_NOT_HOLDABLE'>
                <desc xml:lang="en-US">A copy with a remote circulating library (circ_lib) was encountered</desc>

Simply stating the event code, followed by a user-friendly error message would seem to suffice.

    "Problem: HOLD_ITEM_CHECKED_OUT - The item you have attempted to hold is already checked out to you."

I'm not sure if there is additional work to be done beyond creating a new event code, however. Seems like a valid "bitesize" bug, though.

tags: added: error events ils message tpac
Changed in evergreen:
status: New → Confirmed
importance: Undecided → Low
Galen Charlton (gmc) on 2013-03-29
tags: added: bitesize
Garry Collum (gcollum) wrote :

Fix in user/gcollum/lp1012237_HOLD_ITEM_CHECKED_OUT_display

tags: added: pullrequest

Thanks Garry! This is now in master, rel_2_4, and rel_2_3.

Changed in evergreen:
status: Confirmed → Fix Committed
milestone: none → 2.5.1
Ben Shum (bshum) on 2013-12-06
Changed in evergreen:
status: Fix Committed → Fix Released
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