Setting status to 'Hidden' changes status to 'Busy' instead

[Philip Wyett]

Binary package hint: empathy

Using MSN, Yahoo and Jabber. Setting 'Hidden' sets your status as 'Busy'.

Reproduce:

 * Run Empathy. (your preferred method).
 * Use MSN (haze), Yahoo or Jabber.
 * Try to set status to 'Hidden' from drop down menu.

What happens:

 * Status is set to 'Busy'.

What should happen:

 * Status should be set to 'Hidden'.

[Sebastien Bacher (seb128)]

confirming the issue using the current intrepid version

[Mike (mnorwood154-gmail)]

Same is true using the AIM protocol on Hardy Heron.

Setting status to 'hidden' results in the users status being seen by other users as 'Busy' instead of only appearing to be offline.

[Dereck Wonnacott (dereck)]

Hidden seemed to work on my gtalk account, but MSN was marked Busy indeed.

[will.ph (will.ph)]

Confirmed in Intrepid with a gtalk and ym account.

[will.ph (will.ph)]

Update:
Hidden status works in MSN, but not in gtalk or YM.

Steps to duplicate the issue:
Launch Empathy.
Wait for it to connect to MSN, gtalk and YM.
Set status to Hidden. If connected to MSN, it will stay Hidden.
Click on Edit then go to Personal Information.
If Account selected is MSN, status says Hidden.
Change account to gtalk or YM, the status will say Busy.

[Laurent Bigonville (bigon)]

Looks like empathy related according to cassidy

[Michael Janos (spikeybadooks)]

confirmed using AIM on Jaunty

[daigo (chr-baart)]

Also confirmed on Jaunty using ICQ - plus: When I first click "Hidden", status is set to "Busy" - second click and the status shown above the contact list changes to "Hidden", but remains "Busy" in the panel.

[brownknight (ramilclarin)]

Also affects me. Using YM account - selecting Status Hidden sets status to Busy.

[Willi (strangeq)]

Why is the importance set to low? It is a very visible and irritating bug most users are sure to encounter.
If Empathy is going to be the standard IM program in Karmic, this ought to be fixed first. If not, expect some very annoyed users.

[Curtis Lee Bolin (curtisleebolin)]

I use the lasted Karmic.

This is a very bad problem. As far as I know, Empathy is the only way I can use cam and voice with google talk in linux. I usually just use the gmail.com in a web browser to chat and select to be invisable, but I open Empathy to voice or video chat. As soon as I open Empathy I see this message on gmail.com's chat:

"Oops! You are not invisible because you're logged into Google Talk from another client, device, or location that doesn't support invisibility."

Google talk's API is completely open source. (http://code.google.com/apis/talk/)
Why is MSN's hidden/invisible supported but not google talk?

Thanks for all the hard work on Empathy. I am astonish by the features that do work. (cam/voice really great)

[Curtis Lee Bolin (curtisleebolin)]

When it come to Google Talk, telepathy-gabble seems to be the problem.

At Gnome's bugzilla the bug is marked "Status: RESOLVED" and "Resolution: NOTGNOME" for Empathy.

Comment #5 @ http://bugzilla.gnome.org/show_bug.cgi?id=579650

"Will Thompson 2009-08-14 14:43:21 UTC

XMPP has many, many different ways to become invisible. The subset that
telepathy-gabble supports does not include the one used by Google Talk. So
MC/Empathy/something falls back to busy."

[Curtis Lee Bolin (curtisleebolin)]

Bug was assigned to gnome-bugs #579650, but "Launchpad couldn't connect to GNOME Bug Tracker."
At gnome-bugs #579650, the but is marked "Status: RESOLVED" and "Resolution: NOTGNOME"

[Koen Verweij (kfverweij)]

I have exactly the same behaviour as diago at comment #8 for MSN on updated Karmic, empathy 2.27.92 and I guess I'm using telepathy-haze (how do I know?)

[Nicolas DERIVE (kalon33)]

Koen Verweij : In the Accounts window, your account name is MSN if you use telepathy-butterfly, MSN-Haze if you use telepathy-haze (if you haven't change it). But when you create an account, you can choose between this two CM (marked as MSN and MSN-haze respectively).

Hope that it helps.

[Koen Verweij (kfverweij)]

Mine is actually named "New MSN account". New MSN accounts are called "New MSN account" too. There only is MSN and no MSN-haze to choose from. I have both telepathy-haze and telepathy-butterfly installed though.

[Nicolas DERIVE (kalon33)]

Koen Verwiej : Sure, I just tested it and this is a bug to my mind. Could you report a bug against empathy for this ? Give then its number to me and I will confirm it and transmit it to upstream bugtracker (for example by mailing me, click on my name to see my mail address on my profile page). After few tests, I got a reply for you : You're not using telepathy-haze, but telepathy-butterfly. Creating an account, it was the connection manager used on my system (I saw it in the list of running processes, but no telepathy-haze) so I suppose telepathy-haze is not listed anymore for msn accounts in empathy, and is replaced by telepathy-butterfly when haze was used (it does that with an old account which was set up with haze).

For the original bug, it may be empathy related, and seems fixed in the upcoming 2.28.0 release I just tested (using an msn account with telepathy-butterfly and a jabber account with telepathy-gabble).

Hope that it helps.

[Stephen Hall (stephen-richard-hall)]

This problem is now resolved for me in Karmic. Hidden status now working correctly.

[DanN (drdannicolescu)]

I still have the busy instead of hidden problem for the YM account and I am using Empathy 2.28.0.1 in Karmic Beta.

[filip (bandit-s-fw)]

I have also still the "busy instead of hidden" problem for my msn-account.
I can reproduce this on my haze and the normal account of msn.
I use an up-to-date karmic

[filip (bandit-s-fw)]

There has been a new update of empathy.
This fixes the problem for me.
I had a weird problem that empathy wouldn't connect anymore.
I have made a new msn-account in empathy (i reintroduced my data) and than it worked.

[pivo (pivo-pobox)]

With up to date karmic the invisible status doesn't work for my gmail account. Tried both account types jabber and gtalk and also with telepathy-haze installed instead of telepathy-gabble. Is there any changelog mentioning the relevant fix?

[Michael Lazarev (milaz)]

With the latest updates today (18-10-2009):

I still have to set my status to Hidden twice. After the first time,
it is changed to Busy, and then to Hidden.

If I change my status from user switcher, it's called
"indicator-applet-session" (Ubuntu -> Set status -> Invisible), the
status is changed to Busy, and does not become Hidden, no matter how
many times set from that menu.

But there's the worst thing: even when Empathy shows it's Hidden, ICQ
USERS ANYWAY SEE MY STATUS AS *BUSY*. If most people are like me,
after trying Empathy in new Ubuntu, they will become mad about this,
because this bug gives a feeling of being absolutely out of control,
and you even have to discover this yourself, because even being out of
control is not quite obvious.

[Omer Akram (om26er)]

yes this really a problem and hope it gets fixed before karmic

[Tom Wright (twright-tdw)]

On the one hand it did not work in pidgin either but it is still a really annoying limitation. At this stage though it probably could not be fixed without changes to the library supporting new features, which probably will not be happen this close to release (prove me wrong :-) )

[Adam Gignac (mcivor)]

Confirming on Karmic RC. It seemed to work when I installed it, but after the most recent update (as of Oct. 27) it is broken.

[Adam Gignac (mcivor)]

Whoops, forgot to mention I'm using an MSN account with telepathy-butterfly.

[Tran Vinh Tan (vinhtantran)]

Confirmed on Karmic 9.10, I'm using Yahoo Messenger

[Emerson (martinseac)]

confirmed on karmic with msn, yahoo and gmail

[Nuno Brito (nuno-g-brito)]

This happens to me in Ubuntu 9.10 when I try to login as "hidden" in an MSN account:
1) I start Empathy.
2) I open the combo box and select "Hidden".
3) I am logged in but the status is "Busy".
4) If I now select "Hidden" again then it works and my status becomes "Hidden".

[Stefan Seidel (seidler2547)]

@Andrew: Fix Released? Where is the fix? It still doesn't work for me on fresh Karmic install as of today. Although sometimes Empathy will acutally show "Hidden" as status, others see me in my GTalk account still as "Busy".

[Mike G (bluplr)]

Confirmed on Karmic with msn, just after updating and restarting system.

[Amirreza (amir-r-borhani)]

I also have the problem for yahoo ID in karmic koala!

[Brian Curtis (bcurtiswx)]

Gabble, since this feature isn't a part of gabble right now it won't make it into empathy.

[Sebastien Bacher (seb128)]

Why did you close the telepathy-gabble task? It's a valid bug with an upstream watch active too...

[Vish (vish)]

Thank you for bringing this bug to our attention. However, a paper cut should be a small usability issue, in the default Ubuntu install, that affects many people and is quick and easy to fix. So this bug can't be addressed as part of this project.

- This is a bug , not a papercut.
For further information about papercuts criteria, please read https://wiki.ubuntu.com/PaperCut.

Don't worry though, this bug has been marked as "Invalid" only in the papercuts project.

[Cédric M. Campos (cedricmc)]

Case #1
1.- Log in to some IM account (using Gtalk here).
2.- Change your status to "Hidden" via Empathy.
3.- Your status changes to "Hidden" on Empathy but your contacts still see you as "Busy".

Case #2
1.- Log in to some IM account (using Gtalk here).
2.- Change your status to "Hidden" via the status applet.
3.- Your status changes to "Busy" on Empathy and your contacts still see you as "Busy".

In both cases, one expects that the status changes to "Hidden" and to appear as disconnected.

PS: this comes from https://bugs.launchpad.net/bugs/490795

[deuxcroix (deux-croix)]

Confirmed in fresh install of Karmic Koala with Empathy 2.28.1.
Status appears as "Hidden" in status drop-down list, but the account will be seen as "Busy" in the contacts list. I added myself in my list for testing purposes, and I appear to be "Busy" instead of offline.
Steps to reproduce the bug are described upwards, they are the same, I am just adding another confirmation. It should be a class-C bug, but with "A" priority, because is one of the most used features an average user wants to work fine. I haven't figured yet if this is a system-wide bug with other implications at other software levels, or it is strictly about Empathy.
Hope it will be reopened if it's closed, otherwise users will switch to other IM clients such Pidgin a.o., and Empathy might lose the popularity it won with its embed in 9.10.

[croftj (croftj)]

For Gtalk, at least, I believe this is not an issue with Empathy but with the method Gtalk to implement invisibility, as Curtis Lee mentioned. Unfortunately, switching to Pidgin will not solve resolve this as there is currently a similar bug: http://developer.pidgin.im/ticket/5828.

[ubuntolo (ovitaerc)]

Just another confirmation of this bug.
Hope to see a fix soon!

[Omer Akram (om26er)]

pidgin supports invisible for yahoo and msn but empathy supports neither. just gtalk is the problem in both

[Omer Akram (om26er)]

why was this marked invalid for telepathy-haze I found this bug report from telepthy support channel
http://bugs.freedesktop.org/show_bug.cgi?id=26242

out of yahoo,gtalk and msn hidden mode only works for msn ( using lucid empathy 2.29.6)

[Casey J Peter (caseyjp1)]

Confirming this issue exists in Lucid Alpha 2 as well.

[Manav Gautama (manav)]

Confirming issue persists for gtalk on fresh install of Karmic. Has to be a must fix for empathy if it is a default IM client.

[spiral (spiralciric)]

Confirming issue.

[Guillaume Pascal (guigui14100-deactivatedaccount)]

It's work to my MSN Messenger but not my Yahoo Messenger Account

[Sebastian (sebastianhaselbeck)]

confirming this on Lucid (updates as of March 1). Also, after a while I"m being set to available... something's not right here..... and I was planning to switch to empathy come lucid... keep up the great work, I'm sure this hellish triangle of "me bar", empathy and lib-whatever can be fixed :)

[Sebastien Bacher (seb128)]

don't change bugs settings if you don't know what you are doing...

[Guillaume Pascal (guigui14100-deactivatedaccount)]

To me it works (MSN protocol)

[Omer Akram (om26er)]

one telepathy-haze 0.3.4 comes in lucid it will be fixed for yahoo too.

On Sun, Mar 7, 2010 at 4:12 AM, guigui14100 <email address hidden> wrote:

> To me it works (MSN protocol)
>
> --
> Setting status to 'Hidden' changes status to 'Busy' instead
> https://bugs.launchpad.net/bugs/257190
> You received this bug notification because you are subscribed to empathy
> in ubuntu.
>
> Status in Chat app, and Telepathy user interface: Confirmed
> Status in NULL Project: Invalid
> Status in Jabber/XMPP connection manager: Confirmed
> Status in “empathy” package in Ubuntu: Triaged
> Status in “telepathy-gabble” package in Ubuntu: Triaged
> Status in “telepathy-haze” package in Ubuntu: Invalid
>
> Bug description:
> Binary package hint: empathy
>
> Using MSN, Yahoo and Jabber. Setting 'Hidden' sets your status as 'Busy'.
>
> Reproduce:
>
> * Run Empathy. (your preferred method).
> * Use MSN (haze), Yahoo or Jabber.
> * Try to set status to 'Hidden' from drop down menu.
>
> What happens:
>
> * Status is set to 'Busy'.
>
> What should happen:
>
> * Status should be set to 'Hidden'.
>
>
>

[Sebastien Bacher (seb128)]

the new telepathy-haze is in lucid now

[Guillaume Pascal (guigui14100-deactivatedaccount)]

It's works correctly since some time

[Guillaume Pascal (guigui14100-deactivatedaccount)]

Sorry, It work for MSN / Yahoo for me

[Alvaro Aleman (alvaroaleman)]

Also confirmed on Lucid using ICQ - plus: When I first click "Hidden", status is set to "Busy" - second click and the status shown above the contact list changes to "Hidden", but remains "Busy" in the panel.
With the panel it't impossible to get invisible

[Gorka Navarrete (emrys)]

For me this is a must. No invisibility means no empathy.

Any idea of a timeline or plan for solving the bug?

[Sebastien Bacher (seb128)]

is anybody still getting this issue in lucid and with which protocole if you still get the bug?

[Jack Leigh (leighman)]

I'm still getting this in Lucid.
Using 'me menu' I set status to 'Invisible' but it displays the 'Busy' icon.
If I then click 'chat accounts', it shows that MSN is set to invisible but Facebook Chat, Google Talk and the other chat that Empathy sets up are all set to 'busy'
In my empathy contact list, the status switcher shows 'busy'

[Omer Akram (om26er)]

I talked at #telepathy a while ago and they say its something that is not
implemented in telepathy-gabble for gtalk method and requires pretty much
work. in other words invisible dont work for gtalk. note it works for
jabber, yahoo and msn might also work for other protocols, I dont exactly
know

[Sebastien Bacher (seb128)]

is anybody having the issue with other protocols than gtalk and facebook now on lucid?

[Nicolò Chieffo (yelo3)]

Also "people nearby" and "irc" (actually with irc only the status icon
is always offline), but I think that invisible is not supported in
those protocols

[Brian Curtis (bcurtiswx)]

Facebook and GTalk don't have an invisible status (in their actual chat programs). AIM doesn't have a busy state IIRC. It may be important to list the statuses that are natively supported and place it on a wiki or something along those lines and have it for future reference. IDK where on the Ubuntu wiki we would put such a table though.

[Nicolò Chieffo (yelo3)]

Gtalk has invisible, at least the gmail & igoogle chat program

[Bernd Schlapsi (bernd-sch)]

It works fine now with Jabber, ICQ and MSN on my test machine

[_khAttAm_ (pravindahal-gmail)]

Does not work with Gmail addresses. This feature is available with Gmail (I mean Gmail supports invisible status), since I can set status invisible with chat applet on Gmail and it works, but it does not seem to be implemented with Empathy.

It is currently working with Yahoo and MSN on my Lucid Lynx Beta 1 with Empathy 2.29.13-ubuntu2, but the Global status shows busy when I am using Gmail account with along it. When I log out of Gmail account and keep only the Yahoo and MSN accounts logged in, the global status changes to Invisible. This might not be a bug though.

However, there is yet another simple issue with Yahoo. When I set my status to invisible, it works. But when I have a look at it via Edit>Accounts, it displays me as "Available" while I am invisible.

[bkrzem (bkrzem)]

I can confirm having this problem with google account in Lucid Beta. This is very annoying. If the 'invisible' is not supported by Empathy it should not offer such option, instead it sets you to 'Busy' and you don't even know about it.

[bkrzem (bkrzem)]

I mean Empathy shows 'Invisible' status icon but other people see you as 'Busy'. Why it is set to low priority, it seems to be serious issue.

[Michael Schroeder (mpschroeder)]

I totally agree!
This is quite a serious issue and should be treated. I think open source
solutions are available.. as far as I know pidgin has the invisible-status
implemented for google chat. Amore informative solutino would be, if it
would display diferent statuses when it actually has different statuses...

On 27 March 2010 19:19, blazk <email address hidden> wrote:

> I mean Empathy shows 'Invisible' status icon but other people see you as
> 'Busy'. Why it is set to low priority, it seems to be serious issue.
>
> --
> Setting status to 'Hidden' changes status to 'Busy' instead
> https://bugs.launchpad.net/bugs/257190
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Owais Lone (loneowais)]

Still exists with Gtalk in Lucid Beta1

[Cyprian Guerra (cyprian-guerra)]

-- workaround --

Pasted in XMPP console for GoogleTalk account makes you "invisible":

<presence>
    <priority>5</priority>
</presence>
<presence type="unavailable">
    <priority>5</priority>
</presence>

Actually it changes status to "unavailable" but GoogleTalk server tries to deliver the message anyway so it works as invisibility (kind of). It depends on the other side's client if it's user sees you on-line or off-line after the successful message delivery (you should be off-line, though).

[Nicolás Abel Carbone (nicocarbone)]

I am having this problem with the MSN protocol. If I choose Hidden in the MeMenu, it changes to busy. However, my contacts see me as Offline.

Using Lucid AMD64

[Ben Thornton (smenjas)]

Still exists for Google Talk in Lucid Beta 2. AIM works fine, however.

[Adam Gignac (mcivor)]

Lucid Beta 2, MSN seems to be having this problem. Using either Empathy or the MeMenu, status is shown as Offline but the menus say Busy. Also, if I leave it for a while, it shows in the contact list as Busy (not sure how long this takes, though).

[postenga (gustavovasconcelos)]

Lucid Beta 2 or RC have this same problem. And some how when you are invisible and you don't want to talk to anyone the status became "busy". This is bring me some social problems :)

[Carlos Eduardo Livino (c.livino)]

I'm running the final version of Lucid and the problems remains on all protocols and with both status-setting panel apps. When you choose 'Hidden' status changes to 'Busy' instead.

Very annoying bug that goes against thw whole "social from the start" theme for Lucid. How social-network-heavy can an OS be when such simple bugs on social network apps remain unsolved?

[nomnex (nomnex)]

Carlos, there is nothing in the status that says it has been fixed.

[Ugnius S (ugnius40)]

Using Ubuntu Lucid Lynx, almost fresh install with all current updates.
I'm experiencing same problem with Indicator applet, If I try to set to invisible I get busy status. I can set invisible status in Empathy though, but sometimes it changes to busy for no apparent reason (Indicator applet interfering?).
The only protocol I'm using is bigbrownchunx-skype-dbus (modified pidgin-skype 20100121+dfsg-1 package from https://bugs.launchpad.net/ubuntu/+source/pidgin-skype/+bug/567248?comments=all ).

[Michele Roviello (micheleroviello)]

Same problem in Lucid with MSN account and Indicator applet.

[manzur (sl-solaris)]

Same problem in Lucid Final release with MSN account and Indicator applet

--
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Desarrollador Web, PHP - AJAX - MYSQL
Cel: (+57) 300 - 483 8410
Barranquilla - Colombia
"Es intentando lo imposible como se realiza lo posible."

[manzur (sl-solaris)]

Same problem in Lucid Final Release with MSN account and Indicator applet.

[Allawa El Far (mugi-chan)]

same problem in Lucid Lynx with MSN account

[Omer Akram (om26er)]

this bug only exists with gtalk. msn works fine

On Thu, May 27, 2010 at 5:35 AM, Allawa El Far <email address hidden> wrote:

> same problem in Lucid Lynx with MSN account
>
> --
> Setting status to 'Hidden' changes status to 'Busy' instead
> https://bugs.launchpad.net/bugs/257190
> You received this bug notification because you are subscribed to empathy
> in ubuntu.
>
> Status in Chat app, and Telepathy user interface: Confirmed
> Status in NULL Project: Invalid
> Status in Jabber/XMPP connection manager: Confirmed
> Status in “empathy” package in Ubuntu: Triaged
> Status in “telepathy-gabble” package in Ubuntu: Triaged
> Status in “telepathy-haze” package in Ubuntu: Invalid
>
> Bug description:
> Binary package hint: empathy
>
> Using MSN, Yahoo and Jabber. Setting 'Hidden' sets your status as 'Busy'.
>
> Reproduce:
>
> * Run Empathy. (your preferred method).
> * Use MSN (haze), Yahoo or Jabber.
> * Try to set status to 'Hidden' from drop down menu.
>
> What happens:
>
> * Status is set to 'Busy'.
>
> What should happen:
>
> * Status should be set to 'Hidden'.
>
>
>

[YannUbuntu (yannubuntu)]

I am experiencing this bug with Gtalk on Empathy 2.30.1-1+ppa10.4+1 (Lucid). Not on MSN.

-> When I both connect to Gtalk via Empathy and I open my Gmail account in Firefox, and I set it to "Invisible" (in the chat zone on the left), Gmail shows an error message saying "Oops , you are not invisible because you are connected on Google Talk from another client, which does not support invisible mode."

I hope it helps :)

[manzur (sl-solaris)]

msn works bad for me

[Michele Roviello (micheleroviello)]

Even for me msn works bad.

[Anderson (andersonbessa)]

This problem was happening with me too (Ubuntu 10.04). In empathy there was 2 accounts actived: my msn account and a account for local messaging.

When I disabled the local messaging and let just the msn account active now when I set invisible, appear invisible in Indicator Applet Session. Before I do that the Indicator Applet Session appeared as Busy when I changed my status in Empathy for invisible. However my real status in msn for other contacts I was offline, I think that appeared busy because local messaging don't have support for Invisible.

Sorry for my english, I'm just trying to help.

[Michele Roviello (micheleroviello)]

Thank you Anderson!!! With the local messaging account disabled it works even for me!

[nomnex (nomnex)]

workaround does not for me. local account disabled, when I set hidden, the status is busy.

[Omer Akram (om26er)]

There is work being done upstream to fix this which should make into
maverick. and for the moment there are no workarounds for gtalk atleast.

On Wed, Jun 16, 2010 at 6:17 PM, nomnex <email address hidden> wrote:

> workaround does not for me. local account disabled, when I set hidden,
> the status is busy.
>
> --
> Setting status to 'Hidden' changes status to 'Busy' instead
> https://bugs.launchpad.net/bugs/257190
> You received this bug notification because you are subscribed to empathy
> in ubuntu.
>
> Status in Chat app, and Telepathy user interface: Confirmed
> Status in NULL Project: Invalid
> Status in Jabber/XMPP connection manager: Confirmed
> Status in “empathy” package in Ubuntu: Triaged
> Status in “telepathy-gabble” package in Ubuntu: Triaged
> Status in “telepathy-haze” package in Ubuntu: Invalid
>
> Bug description:
> Binary package hint: empathy
>
> Using MSN, Yahoo and Jabber. Setting 'Hidden' sets your status as 'Busy'.
>
> Reproduce:
>
> * Run Empathy. (your preferred method).
> * Use MSN (haze), Yahoo or Jabber.
> * Try to set status to 'Hidden' from drop down menu.
>
> What happens:
>
> * Status is set to 'Busy'.
>
> What should happen:
>
> * Status should be set to 'Hidden'.
>
>
>

[Will Thompson (wjt)]

Created an attachment (id=36455)
unsightly error message in gmail

This is needed for Gabble to support becoming invisible on Google Talk connections. Also not supporting it leads to unsightly error messages in GMail if you do try to become invisible using GMail while also logged in with Gabble.

[jaduncan (jaduncan)]

This bug is what prevents me from using Empathy rather than the gmail web interface, and I know this is so for many of my friends.

[Omer Akram (om26er)]

this bug is not fixed upstream :)

[Omer Akram (om26er)]

This bug is now fixed upstream. Woot!. The fix for it will be in the next version of telepathy gabble in Maverick

[nomnex (nomnex)]

On Thu, 2010-07-08 at 19:21 +0000, Omer Akram wrote:
> This bug is now fixed upstream. Woot!. The fix for it will be in the
> next version of telepathy gabble in Maverick
>

How about the Lucide users? Backport? PPA?

[Omer Akram (om26er)]

not a bug in empathy.

[Sebastien Bacher (seb128)]

> How about the Lucide users? Backport? PPA?

What protocol do you have the issue with? Let's try to see how the fix work in maverick then consider lucid but it seems non trivial change for a stable update

[nomnex (nomnex)]

Jabber (inc. facebook, gtalk), msn, yahoo

> it seems non trivial change for a stable update

I see.

[Sebastien Bacher (seb128)]

> Jabber (inc. facebook, gtalk), msn, yahoo

the change there is a telepathy-gabble so will only do a difference on jabber not other protocols you are using

[Omer Akram (om26er)]

nomnex, MSN and yahoo have been working in invisible mode for me since the day Lucid released or even before. The problem was only with gtalk which is now fixed upstream. Facebook dont support invisible.

[nomnex (nomnex)]

On Fri, 2010-07-09 at 08:56 +0000, Omer Akram wrote:
> nomnex, MSN and yahoo have been working in invisible mode for me since
> the day Lucid released or even before. The problem was only with gtalk
> which is now fixed upstream. Facebook dont support invisible.

Sebastian, Omer, thanks for the input. I am not sure to understand. The
empathy GUI dully marks me as hidden--as long as I click 2x on the
"Hidden" button (the fist selection is ineffective as reported in the
bug).

Do you mean the Facebook contacts can see me, even though my status is
marked as hidden on my end?

[Omer Akram (om26er)]

Sorry it seems that the actual bug was blocked by the linked upstream bug which is fixed but the actual issue still needs fixing.

[Will Thompson (wjt)]

http://code.google.com/apis/talk/jep_extensions/shared_status.html is the extension's documentation.

[Will Thompson (wjt)]

*** Bug 29724 has been marked as a duplicate of this bug. ***

[frizzle21 (frederik-nnaji)]

I have this problem in Maverick Beta, using Jabber only this time.
As long as Empathy doesn't inform me about the fact that it can't set my desired state of Presence, the bug remains valid for Empathy, too.
Set to confirmed, for that reason.

[nUboon2Age (nuboon2age)]

@Sebastian Bacher wrote:

"> How about the Lucid users? Backport? PPA?

What protocol do you have the issue with? Let's try to see how the fix work in maverick then consider lucid but it seems non trivial change for a stable update"

For an LTS there *needs to be a way* for people to upgrade to a fixed functionality. Please make this available as a backport, PPA or *something*. The 'Me Menu' is a major feature of Lucid and very visible on the desktop and right now the availability functions don't work at all in this friends machine i'm working on -- it seems permanently stuck on "available". For some people that is very worrisome because they don't want their IM accounts to say they are 'available' all the time. I can't say to my friend "you're out of luck -- get used to having this broken me menu in your face as long as you stick with Lucid". That's just not okay.

[Guillaume Desmottes (cassidy)]

I think this should be fixed in 0.10.0

[Brian Curtis (bcurtiswx)]

I just built gabble-0.10.0 and with it requiring telepathy-glib 0.11.16, and this bug is still valid.

[alfabravoteam (alfabravoteam)]

Confirmed bug in Maverick. The first time i tried "choosing invisible the second time" it kinda worked. Then, it didn't work anymore.

[Tom Durrant (thdurrant)]

I can confirm this in maverick as well, with stock empathy using gchat

[manzur (sl-solaris)]

+1
Ubuntu 10.10 Oct 12, 2010

[Sunil Rana (sunil-rana)]

+1
Ubuntu 10.10 Oct 22, 2010. I tried google chat.

Please do something.

[xtrip (xtrip)]

+1 Ubuntu 10.10 Oct 22, 2010.
It depends of combination of protocol i use/activate ...

Is it because a protocol that don't support hidden state is in use we can't use hidden state for all ?

[Omer Akram (om26er)]

hidden does not work for gtalk *only*

On Fri, Oct 22, 2010 at 9:39 PM, xtrip <email address hidden> wrote:

> +1 Ubuntu 10.10 Oct 22, 2010.
> It depends of combination of protocol i use/activate ...
>
> Is it because a protocol that don't support hidden state is in use we
> can't use hidden state for all ?
>
> --
> Setting status to 'Hidden' changes status to 'Busy' instead
> https://bugs.launchpad.net/bugs/257190
> You received this bug notification because you are subscribed to empathy
> in ubuntu.
>
> Status in Chat app, and Telepathy user interface: Invalid
> Status in NULL Project: Invalid
> Status in Jabber/XMPP connection manager: Confirmed
> Status in “empathy” package in Ubuntu: Confirmed
> Status in “telepathy-gabble” package in Ubuntu: Triaged
> Status in “telepathy-haze” package in Ubuntu: Invalid
>
> Bug description:
> Binary package hint: empathy
>
> Using MSN, Yahoo and Jabber. Setting 'Hidden' sets your status as 'Busy'.
>
> Reproduce:
>
> * Run Empathy. (your preferred method).
> * Use MSN (haze), Yahoo or Jabber.
> * Try to set status to 'Hidden' from drop down menu.
>
> What happens:
>
> * Status is set to 'Busy'.
>
> What should happen:
>
> * Status should be set to 'Hidden'.
>
>
>

[tfultz (tfultz33)]

On 10/22/2010 12:39 PM, xtrip wrote:
> +1 Ubuntu 10.10 Oct 22, 2010.
> It depends of combination of protocol i use/activate ...
>
> Is it because a protocol that don't support hidden state is in use we
> can't use hidden state for all ?
>
>
I only used one account: Yahoo. It wouldn't work. Still to busy. Still
same after upgrading to Lucid 10.04.1

[rap (raphaelclarinete)]

I can't understand. Gtalks' protocol does not support hidden status? So why in others clients it works perfectly?

[Adriano Del Vigna (adriano-delvigna)]

Same happening with MSN protocol. Setting invisible on Empathy actually sets it to Busy status.

[Omer Akram (om26er)]

this issue is fixed in telepathy-gabble 0.11 in natty

[summerishere (culpritdoctor)]

confirmed for ubuntu 10.10 x64.

[Mari (piratemari)]

I have this issue. I do NOT use GTalk on Empathy, I only use AIM, MSN, and Y!M. When I set my status to invisible in empathy it sets me to busy. Repetitively. It never stays as invisible/hidden for more than a few seconds before it changes to busy again. And I do not even have the option to change it from the user panel once it sets it there, it shows me in my user panel as busy and upon attempting to go to invisible does absolutely nothing. I am using Lucid LTS, completely updated and everything. It's never bothered me before because I didn't use messenger often but I am using it much more now, and this is an absolute pain.

[Jefferson H. Xavier (jeffersonx)]

I've been seen this bug im Empathy for a long time and it continues nowadays. I think it's not a low importance bug because it's a bug in a basic functionality of the program. I'm using Ubuntu 10.10 64 bit. I can't understand why Empathy continues the default IM program in Ubuntu with bugs like this.

[Rushi (rushik-1986)]

This bug is still there in Natty 11.04. Tried with google chat.

[Anderson (andersonbessa)]

Rushi .. in fact this bug was corrected in Ubuntu Natty Narwhal 11.04.
Try to disable all other accounts (open Empathy, press F4 and turn off all other accounts). Let just your google account actived then try set your status as invisible.

[Ankur Joshi (pharmankur)]

If we are not able to use multiple accounts, then whats the fun in using
empathy ? better we will use web based IM then ...

Regards,
Ankur Joshi

On Sun, May 1, 2011 at 12:17 AM, Anderson <email address hidden> wrote:

> Rushi .. in fact this bug was corrected in Ubuntu Natty Narwhal 11.04.
> Try to disable all other accounts (open Empathy, press F4 and turn off all
> other accounts). Let just your google account actived then try set your
> status as invisible.
>
> --
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (635603).
> https://bugs.launchpad.net/bugs/257190
>
> Title:
> Setting status to 'Hidden' changes status to 'Busy' instead
>
> Status in Chat app, and Telepathy user interface:
> Invalid
> Status in NULL Project:
> Invalid
> Status in Jabber/XMPP connection manager:
> Fix Released
> Status in “empathy” package in Ubuntu:
> Fix Released
> Status in “telepathy-gabble” package in Ubuntu:
> Fix Released
> Status in “telepathy-haze” package in Ubuntu:
> Invalid
>
> Bug description:
> Binary package hint: empathy
>
> Using MSN, Yahoo and Jabber. Setting 'Hidden' sets your status as
> 'Busy'.
>
> Reproduce:
>
> * Run Empathy. (your preferred method).
> * Use MSN (haze), Yahoo or Jabber.
> * Try to set status to 'Hidden' from drop down menu.
>
> What happens:
>
> * Status is set to 'Busy'.
>
> What should happen:
>
> * Status should be set to 'Hidden'.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/empathy/+bug/257190/+subscribe
>

[Anderson (andersonbessa)]

You can use multiple accounts, but all account need to support the invisible status.
When you set the account "People nearby", invisible status will not gonna work because this account do not support invisible status,

[Matt Giuca (mgiuca)]

I agree, that's not ideal (one account does not support invisibility, and invisibility is disabled across all of Empathy). But that is not this bug -- this bug is already fixed.

Ankur/Rushi, I suggest you file a new bug about this problem, which can be voted on and fixed independently of this one (and would probably be considered less critical). Be sure to link to here so it's clear it isn't a duplicate of this one, and link from here to there so interested parties can follow the new bug.

[Varun Vijayaraghavan (varun-kvv)]

@Anderson
quote: "in fact this bug was corrected in Ubuntu Natty Narwhal 11.04."

I am using Ubuntu 11.04, and my Empathy version is 2.34.0.

Even if Google is the only active account, I am not able to set it to invisible.

[Omer Akram (om26er)]

varun, is the same account also logged in with another version of
ubuntu or(other distro) on another computer?

On Sat, Jun 18, 2011 at 10:25 PM, varun <email address hidden> wrote:
> @Anderson
> quote: "in fact this bug was corrected in Ubuntu Natty Narwhal 11.04."
>
> I am using Ubuntu 11.04, and my Empathy version is 2.34.0.
>
> Even if Google is the only active account, I am not able to set it to
> invisible.
>
> --
> You received this bug notification because you are subscribed to empathy
> in Ubuntu.
> https://bugs.launchpad.net/bugs/257190
>
> Title:
>  Setting status to 'Hidden' changes status to 'Busy' instead
>
> Status in Chat app, and Telepathy user interface:
>  Invalid
> Status in NULL Project:
>  Invalid
> Status in Jabber/XMPP connection manager:
>  Fix Released
> Status in “empathy” package in Ubuntu:
>  Fix Released
> Status in “telepathy-gabble” package in Ubuntu:
>  Fix Released
> Status in “telepathy-haze” package in Ubuntu:
>  Invalid
>
> Bug description:
>  Binary package hint: empathy
>
>  Using MSN, Yahoo and Jabber. Setting 'Hidden' sets your status as
>  'Busy'.
>
>  Reproduce:
>
>   * Run Empathy. (your preferred method).
>   * Use MSN (haze), Yahoo or Jabber.
>   * Try to set status to 'Hidden' from drop down menu.
>
>  What happens:
>
>   * Status is set to 'Busy'.
>
>  What should happen:
>
>   * Status should be set to 'Hidden'.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/empathy/+bug/257190/+subscriptions
>

[Andrei Dziahel (develop7)]

~andersonbessa:
> You can use multiple accounts, but all account need to support the invisible status.
Well, I've just experimented with chat accounts a bit, and discovered a workaround which works for me.
Preamble. So I have some jabber accounts (most of them are googletalk-hosted), one yahoo account and one salut account. When salut account is enabled, other jabber accounts change status to "busy" instead of "hidden". As I've disabled salut account, other jabber accounts started to change their status to "hidden".

So, workaround is following — disable salut, change status to "hidden", enable salut back (if you want to).

Should I file a bug like 'salut makes gabble accounts unable to set status "hidden"'?

[Andrei Dziahel (develop7)]

Ah, forgot to mention: I'm on Ubuntu Natty
% aptitude show empathy | grep '^Version:'
Version: 2.34.0-0ubuntu3.1

[Monte (monte-cs)]

Yes, definately, file it.
On Sep 17, 2011 4:35 AM, "Andrei Dziahel" <email address hidden> wrote:
> ~andersonbessa:
>> You can use multiple accounts, but all account need to support the
invisible status.
> Well, I've just experimented with chat accounts a bit, and discovered a
workaround which works for me.
> Preamble. So I have some jabber accounts (most of them are
googletalk-hosted), one yahoo account and one salut account. When salut
account is enabled, other jabber accounts change status to "busy" instead of
"hidden". As I've disabled salut account, other jabber accounts started to
change their status to "hidden".
>
> So, workaround is following — disable salut, change status to "hidden",
> enable salut back (if you want to).
>
> Should I file a bug like 'salut makes gabble accounts unable to set
> status "hidden"'?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/257190
>
> Title:
> Setting status to 'Hidden' changes status to 'Busy' instead
>
> Status in Chat app, and Telepathy user interface:
> Invalid
> Status in NULL Project:
> Invalid
> Status in Jabber/XMPP connection manager:
> Fix Released
> Status in “empathy” package in Ubuntu:
> Fix Released
> Status in “telepathy-gabble” package in Ubuntu:
> Fix Released
> Status in “telepathy-haze” package in Ubuntu:
> Invalid
>
> Bug description:
> Binary package hint: empathy
>
> Using MSN, Yahoo and Jabber. Setting 'Hidden' sets your status as
> 'Busy'.
>
> Reproduce:
>
> * Run Empathy. (your preferred method).
> * Use MSN (haze), Yahoo or Jabber.
> * Try to set status to 'Hidden' from drop down menu.
>
> What happens:
>
> * Status is set to 'Busy'.
>
> What should happen:
>
> * Status should be set to 'Hidden'.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/empathy/+bug/257190/+subscriptions

[Manuel dos Santos (manuel-santos13)]

I Have this bug on Oneiric

[anne tennae (anne-tennae)]

same problem here, ubuntu 10.10 default/updated/whatever empathy. could use this, if it wasn't for the Final Fantasy 3 adium theme it would be a deal breaker.

consider putting all future development into final fantasy themes. thank you =P

no really this would be good to fix, is easy i would hope?

[Helder (he7d3r)]

I'm still seeing this on Empathy 3.2.0.1, Ubuntu 11.10.

[stranger (dirlik)]

I'm still experiencing this problem on Ubuntu 12.04 beta 1 (Empathy: 3.3.91)

[ernesto (ernesto-bosch)]

Still this problem on Ubuntu 12.04LTS and Empathy 3.4.1. Very annoying. Changing client.

[Noe (noe-brucy)]

Still this problem on Ubuntu 12.04LTS, this bug isn't fixed.

[Rafał Ochmański (rmopl)]

This bug is still present in Empathy 3.6.0.3 on Ubuntu 12.10.

[Rafał Ochmański (rmopl)]

and

Package: telepathy-gabble
Version: 0.16.1-2