Welcome email from the DL
Bug #164487 reported by
Richard H.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Document Library |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Another wishlist item, but it might be nice if the DL had a welcome email option for first time users, i.e. after they have logged into the DL for the first time. It could then welcome them to the DL and explain why they won't be able to submit anything until a Librarian has given them rights to submit to certain DL categories. This could be paired with an automated email to the Librarian or Manager alerting them to the fact that a new user account has appeared.
tags: | added: augment |
Changed in documentlibrary: | |
status: | Fix Committed → Confirmed |
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Thinking about this idea in a little more detail...
Ignore the original suggested idea of also sending the email to Librarians, as Librarians aren't relevant at this stage. Instead, the email would have to go to all DL Manager role holders (there should only be one or two anyway).
The 'Welcome' email therefore can't be sent from a 'Librarian'. It also can't come from a Manager as there are likely to be multiple Managers and how would you decided which one? The answer is to send it from a generic email address which does not accept replies (e.g. dladmin@... for example). This would need adding as a new configuration item in the Manager menu in the DL (e.g. 'admin email'). It is also indirectly an LDAP-related option, as you don't need the emails if you aren't using LDAP for user accounts and groups in the DL.
Suggested text for the email sent to the new DL user:
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Subject: Welcome to the DL at <URL>
** This is an automated email message generated by the Document Library. **
** This automated email is sent from an account that is not monitored and is unable to reply. **
Thank you for logging in to the Document Library (DL) at <URL> for the first time.
You will see which categories you can currently submit to by selecting 'Add document' from the menu in the Document Library and selecting the 'Category' drop-down menu in the form. If the 'Category' menu list is empty then your account has not yet been given the 'Submitter' role by an appropriate DL Librarian, so you will be unable to submit.
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The email to go to the Manager(s) could be something like this:
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Subject: <User> has registered on the <URL> DL
** This is an automated email message generated by the Document Library and sent to all DL Managers. **
** This automated email is sent from an account that is not monitored and is unable to reply. **
<User> has logged into the <URL> DL for the first time and a DL account has automatically been created.
The user will be unable to submit until either a Manager or a Librarian allow the account to submit to specific DL categories.
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