Failed to install Grub (hd0)

Bug #75622 reported by JessicaG
This bug report is a duplicate of:  Bug #46853: grub install fails on EFI Intel Macs. Edit Remove
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Traceback (most recent call last):
 File "/usr/bin/ubiquity", line 166, in ?
  main()
 File "/usr/bin/ubiquity", line 161, in main
  install(sys.argv[1])
 File "/usr/bin/ubiquity", line 57, in install
  ret = wizard.run()
 File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
  self.process_step()
 File "/usr/lib/ubiquity/ubiquity/frontend.gtkui.py", line 856, in process_step
  self.progress_loop()
 File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in progress_loop
  raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
 file "/usr/share/ubiquity/install.py", line 1404, in ?
  install.run()
 File "/usr/share/ubiquity/install.py", line 385, in run
  self.configure_bootloader()
 File "/usr/share/ubiquity/install.py", in line 1163, in configure_bootloader
  raise InstallStepError(
InstallStepError: GrubInstaller failed with code 1

Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Hello. Thanks for filing a bug. Could you please attach /var/log/syslog and /var/log/partman to this bug, by commenting on the bug's web page? That would help us better identify the cause of the problem. Thanks.

Further information:

Since this is a Live CD based installer you have likely lost the original log files when you turned off or rebooted the machine. In that case the only way to get the log files is to reproduced the install procedure (with the crash) and upload the files directly from the Live CD. Please let us know if you are able to do that at this stage.

To upload the files you need to run firefox from the Live CD session where the installer crashed, visit this bug page and click on 'Add a comment/attachment' at the bottom of the page. Click Browse and navigate to the requested files in /var/log.

Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
JessicaG (childofgaia01) wrote :
Revision history for this message
JessicaG (childofgaia01) wrote :
Revision history for this message
JessicaG (childofgaia01) wrote : Re: [Bug 75622] Re: Failed to install Grub (hd0)

Sorry about the delay, my computer wasn't working on vacation. I've attached the two files as requested. Thank you!

Sincerely
Jessica

Henrik Nilsen Omma <email address hidden> wrote: Hello. Thanks for filing a bug. Could you please attach /var/log/syslog
and /var/log/partman to this bug, by commenting on the bug's web page?
That would help us better identify the cause of the problem. Thanks.

Further information:

Since this is a Live CD based installer you have likely lost the
original log files when you turned off or rebooted the machine. In that
case the only way to get the log files is to reproduced the install
procedure (with the crash) and upload the files directly from the Live
CD. Please let us know if you are able to do that at this stage.

To upload the files you need to run firefox from the Live CD session
where the installer crashed, visit this bug page and click on 'Add a
comment/attachment' at the bottom of the page. Click Browse and navigate
to the requested files in /var/log.

** Changed in: ubiquity (Ubuntu)
       Status: Unconfirmed => Needs Info

--
Failed to install Grub (hd0)
https://launchpad.net/bugs/75622

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Revision history for this message
Colin Watson (cjwatson) wrote :

Thanks for your report. You're using an Intel Mac, which isn't quite supported yet, but this will work properly in Feisty. This is also bug 46853.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

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