Speakers volume set to zero by default (Fujitsu Lifebook S7020)

[Florian Boucault]

Brand: Fujitsu Siemens
Model: Lifebook S7020

cf. https://wiki.ubuntu.com/LaptopTestingTeam/FujitsuLifebookS7020

Bug valid for Ubuntu Feisty daily ISO of the 26/12/2006.

Main volume does not actually exist and speakers' volume is called 'Internal speaker' and is set to zero by default.

[Brian Murray (brian-murray)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. There is a new version of Feisty Fawn available, Herd 5 (http://www.ubuntu.com/testing/herd5), and we would be interested to find out if this issue still exists with it. Thanks in advance.

[Florian Boucault (fboucault)]

Unfortunately Brian, I do not have this laptop anymore. Let's hope that some other person will test it some day.

[Brian Murray (brian-murray)]

This bug report is being closed due to your last comment regarding your not having this laptop anymore. Thanks again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.

[Matthew Fairtlough (matthew-fairtlough)]

Still an issue with the stable version of Feisty.

[Brian Murray (brian-murray)]

Matthew could you please test with a Gutsy Live CD and add the output requested at https://help.ubuntu.com/community/DebuggingSoundProblems as attachments? This will allow us to look at getting it fixed for Gutsy. Thanks in advance.

[Matthew Fairtlough (matthew-fairtlough)]

Brian Murray wrote:
> Matthew could you please test with a Gutsy Live CD and add the output
> requested at https://help.ubuntu.com/community/DebuggingSoundProblems as
> attachments? This will allow us to look at getting it fixed for Gutsy.
> Thanks in advance.
>
> ** Changed in: Ubuntu
> Status: Invalid => Incomplete
>
>
yes, I'd like to do it; I'm new to Ubuntu and new to the world of
testing Ubuntu dists, I can't find the Gutsy Live CD on Google (Gutsy
desktop yes, live no); can you point me in the right direction? Also,
do you want the output added to the bug ticket or somewhere else?

thanks,

Matthew.

[Brian Murray (brian-murray)]

You can download the Desktop / Live CD here http://cdimage.ubuntu.com/releases/gutsy/tribe-2/ . Adding the output requested to this bug report as an attachment would be ideal. Thanks again!

[Brian Murray (brian-murray)]

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and feel free to submit bug reports in the future.

[beefcurry (jonzwong)]

I can confirm this since I have just received a lifebook S7021 (should be nearly identical to the S7020 but sold in different countries). After a fresh install of Hardy and in Linux Mint 5 this bug is present. Not to mention the headphone and mic jacks do not seem to work. I'll post back after some more digging.

[Brian Murray (brian-murray)]

In your digging if you could include the output requested at http://wiki.ubuntu.com/DebuggingSoundProblems that would be great.

[prasatko (prasatko75)]

I'm new to Ubuntu and I guess you could call me a Linux newbe as well, However since I experienced this problem and there is no direct solution for this "bug" written here I decided to post my experience. I installed Hardy on a FS Lifebook S7020. No sound was heard after completion of the installation or when using the Live CD.
I worked around this problem by double-clicking the master volume icon in X. After I upped the volume of the internal speaker which was set to 0 sound was played through the speakers of the machine.
Ps. First I tried to accomplish this by using alsamixer (in a console) as suggested in the debugging guide. However I was probably unable to change the volume of the internal speakers as nothing happened after I unmuted and upped the levels of all available volumes.

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Michele Mangili (mangilimic)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!