[phone-app] Numeric keyboard doesn't work properly when you press quickly

Bug #1403600 reported by John McAleely
34
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
High
Bill Filler
Ubuntu UX
Fix Released
High
Olga Kemmet
dialer-app
Invalid
High
Gustavo Pichorim Boiko
dialer-app (Ubuntu)
Invalid
Undecided
Unassigned
dialer-app (Ubuntu RTM)
Won't Fix
Undecided
Unassigned
telephony-service (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Enviroment

Product: Krillin bq Aquaris E4.5 Ubuntu Edition
FW version: Ubuntu 14.10 (r5)
HW version: MP
Material:

Description

Steps to Reproduce:

1. Opens default phone call application.
2. Press quickly the numbers that you want.
3. It does not sound with each touch properly.

Actual Result:

It doesn´t sound a beep with each touch. It sounds one beep for two touches about.

Expected Result:

It must sound a beep with each touch.

Reproducibility: 100%

Tags: usability

Related branches

Revision history for this message
John McAleely (john.mcaleely) wrote :

See dupes for additional details.

Changed in dialer-app:
status: New → Confirmed
importance: Undecided → High
assignee: nobody → Gustavo Pichorim Boiko (boiko)
summary: - Numeric keyboard doesn't works properly when you pressing quickly
+ Numeric keyboard doesn't work properly when you press quickly
Changed in ubuntu-ux:
status: New → Triaged
assignee: nobody → Olga Kemmet (olga-kemmet)
importance: Undecided → High
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

This is a usability issue as well, especially for people who may rely on the tone in case of being visually impaired or other reasons.
The response-ability has to be 100% correct.

summary: - Numeric keyboard doesn't work properly when you press quickly
+ [dialer] Numeric keyboard doesn't work properly when you press quickly
summary: - [dialer] Numeric keyboard doesn't work properly when you press quickly
+ [phone-app] Numeric keyboard doesn't work properly when you press
+ quickly
Changed in ubuntu-ux:
status: Triaged → Fix Committed
Revision history for this message
Gustavo Pichorim Boiko (boiko) wrote :

I agree it is a bug and needs to be fixed, but I don't think visually impared users will actually be able to use the dialpad, they need different ways to make calls.

Revision history for this message
Noemí (noemi-gallego) wrote :

Are there any updates in the fixed of this bug? It is still happening in r19.

tags: added: usability
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

It is still happening in vivid.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in dialer-app (Ubuntu):
status: New → Confirmed
Revision history for this message
Buzea Bogdan (bogdanke8) wrote :

I am on BQ Ubuntu Phone version 20 and this bug is stil present.

Changed in canonical-devices-system-image:
importance: Undecided → High
status: New → Confirmed
assignee: nobody → Bill Filler (bfiller)
milestone: none → ww17-2015
Changed in dialer-app (Ubuntu):
status: Confirmed → Fix Released
Changed in telephony-service (Ubuntu):
status: New → Fix Released
Changed in canonical-devices-system-image:
status: Confirmed → Fix Released
Changed in dialer-app (Ubuntu RTM):
status: New → Won't Fix
Changed in dialer-app:
status: Confirmed → Invalid
Changed in dialer-app (Ubuntu):
status: Fix Released → Invalid
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

Tested on krillin 15.10 (r293) & tested on arale 15.04 (r75)

Changed in ubuntu-ux:
status: Fix Committed → Triaged
status: Triaged → Fix Released
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