LibreOffice Writer becomes unresponsive clicking Apply 3 times

Bug #892530 reported by Arie Skliarouk
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Using the fvwm window manager, open a Writer document, Format -> Page -> Paper format, select different paper format than you have at the moment. Now press Apply once, the window changes it's place. press Apply two more times and LibreOffice becomes unresponsive indefinitely.

strace may be found at: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/892530/+attachment/2602005/+files/oowriter_hangs_strace.gz

This occurs in both LibreOffice Writer 3.4.4 PPA and 3.4.3-3ubuntu2.

This is unreproducible in 32-bit environment.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: libreoffice-writer 1:3.4.3-3ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Sat Nov 19 18:12:52 2011
ProcEnviron:
 LANGUAGE=ru_RU:ru
 PATH=(custom, user)
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: Upgraded to oneiric on 2011-10-17 (32 days ago)

Revision history for this message
Arie Skliarouk (skliarie) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Arie Skliarouk, thank you for reporting this and helping make Ubuntu better. This is unreproducible in Ubuntu 11.10 32-bit, LibreOffice 3.4.4 PPA. Could you try to reproduce this problem via the PPA or enabling the Proposed repository?

lsb_release -rd
Description: Ubuntu 11.10
Release: 11.10

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.4.4-0ubuntu1~ppa1
  Candidate: 1:3.4.4-0ubuntu1~ppa1
  Version table:
 *** 1:3.4.4-0ubuntu1~ppa1 0
        500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu/ oneiric/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.4.3-3ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Arie Skliarouk (skliarie) wrote :

The bug have not disappeared after upgrade of liboreoffice-writer to version 3.4.4 (amd64).

This is under window manager fvwm, could be it is related?

Revision history for this message
penalvch (penalvch) wrote :

Arie Skliarouk, if the program just hangs indefinitely without crashing, could you please perform an Strace of the hang by following: https://wiki.ubuntu.com/Strace ?

If it eventually crashes after hanging, then please mark this bug Invalid and follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal:
sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

Revision history for this message
Arie Skliarouk (skliarie) wrote :

The program just hangs indefinitely, not crashing.
Find attached strace.

penalvch (penalvch)
description: updated
summary: - LibreOffice writer gets locked up on trivial operation
+ LibreOffice Writer becomes unresponsive clicking Apply 3 times
Changed in libreoffice (Ubuntu):
status: Incomplete → New
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Arie Skliarouk, the issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at http://wiki.documentfoundation.org/BugReport . If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

description: updated
description: updated
Changed in df-libreoffice:
status: New → Incomplete
Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Arie Skliarouk (skliarie) wrote :

Could not reproduce the bug on ubuntu 14.04 libreoffice-writer 1:4.2.7-0ubuntu1

Close the bug please.

Revision history for this message
penalvch (penalvch) wrote :

Arie Skliarouk, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/892530/comments/7 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

no longer affects: df-libreoffice
Changed in libreoffice (Ubuntu):
status: Incomplete → Invalid
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