Activity log for bug #527938

Date Who What changed Old value New value Message
2010-02-25 18:48:17 Martin Horseling bug added bug
2010-02-25 18:48:17 Martin Horseling attachment added Dependencies.txt http://launchpadlibrarian.net/39786538/Dependencies.txt
2010-02-25 18:48:17 Martin Horseling attachment added XsessionErrors.txt http://launchpadlibrarian.net/39786540/XsessionErrors.txt
2010-02-25 23:59:49 John Church openoffice.org (Ubuntu): status New Confirmed
2010-03-05 15:42:19 Dimitrios Symeonidis bug watch added http://qa.openoffice.org/issues/show_bug.cgi?id=105408
2010-03-05 15:47:03 Dimitrios Symeonidis bug task added openoffice
2010-03-05 15:50:52 Dimitrios Symeonidis description Binary package hint: openoffice.org It seems a similar bug as reported # 6840, though that one was fixed in 2005. When going to "tools" and then "Bibliography Database", it crashes with no warning. It is possible to recover the work on hand. Running on a Compaq 6720S. ProblemType: Bug Architecture: i386 Date: Thu Feb 25 20:33:28 2010 DistroRelease: Ubuntu 9.10 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) Package: openoffice.org-core 1:3.1.1-5ubuntu1.1 ProcEnviron: LANGUAGE=en_GB.UTF-8 PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-19.56-generic SourcePackage: openoffice.org Uname: Linux 2.6.31-19-generic i686 Binary package hint: openoffice.org Running the "Bibliography Database" tool in Writer (found under the tools menu) without the openoffice.org-base package installed crashes OpenOffice. The message on the console is: terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException' Installing openoffice.org-base makes the issue go away. Reproduced also with 3.2.0rc4-1ubuntu1 ProblemType: Bug Architecture: i386 Date: Thu Feb 25 20:33:28 2010 DistroRelease: Ubuntu 9.10 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) Package: openoffice.org-core 1:3.1.1-5ubuntu1.1 ProcEnviron:  LANGUAGE=en_GB.UTF-8  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-19.56-generic SourcePackage: openoffice.org Uname: Linux 2.6.31-19-generic i686
2010-03-05 16:27:06 Bug Watch Updater openoffice: status Unknown Confirmed
2010-05-13 23:03:26 Chris Cheney tags apport-bug i386 apport-bug i386 karmic
2010-05-18 17:05:54 Chris Cheney openoffice.org (Ubuntu): importance Undecided Medium
2010-05-18 17:05:54 Chris Cheney openoffice.org (Ubuntu): status Confirmed Triaged
2010-05-18 17:06:20 Chris Cheney summary Open office crashes when trying to set up Bibliography Database [upstream] Open office crashes when trying to set up Bibliography Database
2010-07-09 20:48:23 Gustavo Rahal removed subscriber Gustavo Rahal
2010-07-09 20:57:28 zob bug added subscriber zob
2010-08-20 16:13:35 Dimitrios Symeonidis removed subscriber Dimitrios Symeonidis
2010-10-05 03:18:16 Danny Sauer bug added subscriber Danny Sauer
2010-10-15 18:52:13 Victor Vargas bug added subscriber Kamus
2010-10-15 18:54:51 Victor Vargas attachment added Backtrace https://bugs.edge.launchpad.net/openoffice/+bug/527938/+attachment/1695343/+files/backtrace-databaseOOO.txt
2010-11-27 14:29:21 Thomas Schwinge bug added subscriber Thomas Schwinge
2011-01-12 17:46:24 Eliah Kagan tags apport-bug i386 karmic amd64 apport-bug i386 karmic lucid maverick
2011-01-12 17:56:57 Eliah Kagan bug added subscriber Eliah Kagan
2011-06-05 13:52:53 penalvch summary [upstream] Open office crashes when trying to set up Bibliography Database [upstream] Writer crashes when trying to set up Bibliography Database soffice.bin crashed with SIGABRT in __kernel_vsyscall()
2011-06-05 13:53:08 penalvch bug task added libreoffice (Ubuntu)
2011-06-05 13:54:28 penalvch libreoffice (Ubuntu): status New Confirmed
2011-06-05 13:54:28 penalvch libreoffice (Ubuntu): assignee Björn Michaelsen (bjoern-michaelsen)
2011-06-05 13:54:57 penalvch tags amd64 apport-bug i386 karmic lucid maverick amd64 apport-bug i386 karmic lo33 lucid maverick
2011-06-05 13:56:14 penalvch description Binary package hint: openoffice.org Running the "Bibliography Database" tool in Writer (found under the tools menu) without the openoffice.org-base package installed crashes OpenOffice. The message on the console is: terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException' Installing openoffice.org-base makes the issue go away. Reproduced also with 3.2.0rc4-1ubuntu1 ProblemType: Bug Architecture: i386 Date: Thu Feb 25 20:33:28 2010 DistroRelease: Ubuntu 9.10 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) Package: openoffice.org-core 1:3.1.1-5ubuntu1.1 ProcEnviron:  LANGUAGE=en_GB.UTF-8  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-19.56-generic SourcePackage: openoffice.org Uname: Linux 2.6.31-19-generic i686 Binary package hint: openoffice.org 1) lsb_release -rd Description: Ubuntu 11.04 Release: 11.04 2) apt-cache policy libreoffice-writer libreoffice-writer: Installed: 1:3.3.2-1ubuntu4 Candidate: 1:3.3.2-1ubuntu4 Version table: *** 1:3.3.2-1ubuntu4 0 500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100 /var/lib/dpkg/status 3) What is expected to happen in Ubuntu 11.04, LibreOffice Writer via the Terminal: lowriter -nologo click Tools -> Bibliography Database is that it does not crash. 4) What happens instead is it crashes every time. This is a default install with no extra extensions installed. WORKAROUND: Installing openoffice.org-base makes the issue go away. Original Reporter Comments: The message on the console is: terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException' Reproduced also with 3.2.0rc4-1ubuntu ProblemType: Bug Architecture: i386 Date: Thu Feb 25 20:33:28 2010 DistroRelease: Ubuntu 9.10 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) Package: openoffice.org-core 1:3.1.1-5ubuntu1.1 ProcEnviron:  LANGUAGE=en_GB.UTF-8  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-19.56-generic SourcePackage: openoffice.org Uname: Linux 2.6.31-19-generic i686
2011-06-05 13:56:46 penalvch tags amd64 apport-bug i386 karmic lo33 lucid maverick amd64 apport-bug i386 karmic lo33 lucid maverick metabug
2011-06-17 14:23:21 Pedro Villavicencio libreoffice (Ubuntu): importance Undecided Medium
2011-06-21 06:37:37 Eliah Kagan tags amd64 apport-bug i386 karmic lo33 lucid maverick metabug amd64 apport-bug i386 karmic lo33 lucid maverick metabug natty
2011-09-14 15:46:54 Björn Michaelsen openoffice.org (Ubuntu): status Triaged Won't Fix
2011-09-14 16:12:32 Dave Russell bug added subscriber Dave Russell
2011-09-14 18:15:44 penalvch libreoffice (Ubuntu): status Confirmed Triaged
2011-10-17 19:02:06 penalvch bug task added df-libreoffice
2011-10-17 19:06:37 penalvch bug watch added http://bugs.freedesktop.org/show_bug.cgi?id=33266
2011-10-17 19:06:37 penalvch df-libreoffice: importance Undecided Unknown
2011-10-17 19:06:37 penalvch df-libreoffice: status New Unknown
2011-10-17 19:06:37 penalvch df-libreoffice: remote watch freedesktop.org Bugzilla #33266
2011-11-24 09:20:39 Bug Watch Updater df-libreoffice: status Unknown Confirmed
2011-11-24 09:20:39 Bug Watch Updater df-libreoffice: importance Unknown Medium
2012-02-03 12:22:52 penalvch description Binary package hint: openoffice.org 1) lsb_release -rd Description: Ubuntu 11.04 Release: 11.04 2) apt-cache policy libreoffice-writer libreoffice-writer: Installed: 1:3.3.2-1ubuntu4 Candidate: 1:3.3.2-1ubuntu4 Version table: *** 1:3.3.2-1ubuntu4 0 500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100 /var/lib/dpkg/status 3) What is expected to happen in Ubuntu 11.04, LibreOffice Writer via the Terminal: lowriter -nologo click Tools -> Bibliography Database is that it does not crash. 4) What happens instead is it crashes every time. This is a default install with no extra extensions installed. WORKAROUND: Installing openoffice.org-base makes the issue go away. Original Reporter Comments: The message on the console is: terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException' Reproduced also with 3.2.0rc4-1ubuntu ProblemType: Bug Architecture: i386 Date: Thu Feb 25 20:33:28 2010 DistroRelease: Ubuntu 9.10 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) Package: openoffice.org-core 1:3.1.1-5ubuntu1.1 ProcEnviron:  LANGUAGE=en_GB.UTF-8  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-19.56-generic SourcePackage: openoffice.org Uname: Linux 2.6.31-19-generic i686 Binary package hint: openoffice.org 1) lsb_release -rd Description: Ubuntu 11.04 Release: 11.04 2) apt-cache policy libreoffice-writer libreoffice-writer:   Installed: 1:3.3.2-1ubuntu4   Candidate: 1:3.3.2-1ubuntu4   Version table:  *** 1:3.3.2-1ubuntu4 0         500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages         100 /var/lib/dpkg/status 3) What is expected to happen in LibreOffice Writer via the Terminal: lowriter -nologo click Tools -> Bibliography Database is that it does not crash. 4) What happens instead is it crashes every time. This is a default install with no extra extensions installed. WORKAROUND: Installing libreoffice-base makes the issue go away. Original Reporter Comments: The message on the console is: terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException' Reproduced also with 3.2.0rc4-1ubuntu ProblemType: Bug Architecture: i386 Date: Thu Feb 25 20:33:28 2010 DistroRelease: Ubuntu 9.10 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) Package: openoffice.org-core 1:3.1.1-5ubuntu1.1 ProcEnviron:  LANGUAGE=en_GB.UTF-8  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-19.56-generic SourcePackage: openoffice.org Uname: Linux 2.6.31-19-generic i686
2012-02-29 00:55:16 Björn Michaelsen bug watch added http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=602953
2012-02-29 00:55:16 Björn Michaelsen bug task added libreoffice (Debian)
2012-02-29 02:13:23 Bug Watch Updater libreoffice (Debian): status Unknown Confirmed
2012-03-06 15:45:40 Björn Michaelsen libreoffice (Ubuntu): status Triaged In Progress
2012-03-06 17:20:45 Björn Michaelsen libreoffice (Ubuntu): status In Progress Fix Committed
2012-03-06 18:17:45 Björn Michaelsen libreoffice (Ubuntu): milestone ubuntu-12.04
2012-03-07 10:32:52 Björn Michaelsen summary [upstream] Writer crashes when trying to set up Bibliography Database soffice.bin crashed with SIGABRT in __kernel_vsyscall() Writer crashes when trying to set up Bibliography Database soffice.bin crashed with SIGABRT in __kernel_vsyscall()
2012-03-07 10:42:13 Martin Pitt tags amd64 apport-bug i386 karmic lo33 lucid maverick metabug natty amd64 apport-bug bugpattern-written i386 karmic lo33 lucid maverick metabug natty
2012-03-12 16:13:08 Bug Watch Updater df-libreoffice: status Confirmed Fix Released
2012-03-12 19:56:43 Bug Watch Updater libreoffice (Debian): status Confirmed Fix Released
2012-03-12 20:07:59 Luis M. Gonzalez bug added subscriber Luis M. Gonzalez
2012-03-12 20:08:09 Luis M. Gonzalez removed subscriber Luis M. Gonzalez
2012-03-16 11:36:55 Björn Michaelsen summary Writer crashes when trying to set up Bibliography Database soffice.bin crashed with SIGABRT in __kernel_vsyscall() Writer crashes on Tools->Bibliography without libreoffice-base
2012-03-19 14:00:13 Launchpad Janitor libreoffice (Ubuntu): status Fix Committed Fix Released
2012-03-19 17:23:48 bluenova bug added subscriber bluenova
2012-04-27 11:44:47 Martin Pitt nominated for series Ubuntu Precise
2012-04-27 11:44:47 Martin Pitt bug task added libreoffice (Ubuntu Precise)
2012-04-27 11:44:47 Martin Pitt bug task added openoffice.org (Ubuntu Precise)
2012-04-27 11:45:01 Martin Pitt bug task deleted openoffice.org (Ubuntu Precise)
2012-04-27 11:45:16 Martin Pitt libreoffice (Ubuntu Precise): status New Fix Committed
2012-04-27 11:45:20 Martin Pitt bug added subscriber Ubuntu Stable Release Updates Team
2012-04-27 11:45:24 Martin Pitt bug added subscriber SRU Verification
2012-04-27 11:45:27 Martin Pitt tags amd64 apport-bug bugpattern-written i386 karmic lo33 lucid maverick metabug natty amd64 apport-bug bugpattern-written i386 karmic lo33 lucid maverick metabug natty verification-needed
2012-05-02 10:42:46 Björn Michaelsen tags amd64 apport-bug bugpattern-written i386 karmic lo33 lucid maverick metabug natty verification-needed amd64 apport-bug bugpattern-written i386 karmic lo33 lucid maverick metabug natty verification-done
2012-05-11 00:04:11 Launchpad Janitor libreoffice (Ubuntu Precise): status Fix Committed Fix Released
2012-05-15 17:58:44 zob attachment added This was my /var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/527938/+attachment/3147967/+files/bug527938crashInfo.txt
2012-05-15 18:21:07 penalvch attachment removed This was my /var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/527938/+attachment/3147967/+files/bug527938crashInfo.txt
2012-09-23 02:22:16 Jim Patterson attachment added gdb log after program terminates (traceback via 'where' command) https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/527938/+attachment/3333170/+files/gdb-CannotActiveFactoryException.log
2012-10-26 02:55:07 Alex Dehnert bug added subscriber Alex Dehnert
2013-02-21 17:01:10 Björn Michaelsen bug task deleted openoffice.org (Ubuntu)
2013-02-21 17:02:44 Björn Michaelsen openoffice: importance Unknown Undecided
2013-02-21 17:02:44 Björn Michaelsen openoffice: status Confirmed New
2013-02-21 17:02:44 Björn Michaelsen openoffice: remote watch OpenOffice.org Issue Tracker #105408
2013-02-21 17:03:47 Björn Michaelsen openoffice: status New Invalid
2014-02-10 17:27:47 Victor Vargas removed subscriber Kamus
2015-05-19 12:31:58 Adolfo Jayme Barrientos bug watch removed http://qa.openoffice.org/issues/show_bug.cgi?id=105408