crash on startup

[davide soresinetti]

libreoffice --norestore --safe-mode
dbus[16783]: arguments to dbus_message_iter_append_basic() were incorrect, assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file ../../../dbus/dbus-message.c line 2754.
This is normally a bug in some application using the D-Bus library.

  D-Bus not built with -rdynamic so unable to print a backtrace

Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3ba93)[0x7f62a2538a93]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3bca3)[0x7f62a2538ca3]
/lib/x86_64-linux-gnu/libc.so.6(+0x43f60)[0x7f62a2329f60]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f62a2329ed7]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x121)[0x7f62a230b535]
/lib/x86_64-linux-gnu/libdbus-1.so.3(+0xb78d)[0x7f62a19e578d]
/lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_strdup+0x0)[0x7f62a1a07380]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_iter_append_basic+0x369)[0x7f62a19f8a79]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args_valist+0x154)[0x7f62a19f93d4]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args+0x99)[0x7f62a19f9669]
/usr/lib/x86_64-linux-gnu/libavahi-client.so.3(avahi_record_browser_new+0x17c)[0x7f629d11ac9c]
/usr/lib/x86_64-linux-gnu/libcups.so.2(+0x28f1e)[0x7f62a0537f1e]
/usr/lib/x86_64-linux-gnu/libcups.so.2(cupsGetDests2+0x94)[0x7f62a05380b4]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2e97a17)[0x7f62a53f0a17]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3e6f8)[0x7f62a253b6f8]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x9182)[0x7f62a1a34182]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x3f)[0x7f62a2403b1f]
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
InstallationDate: Installed on 2018-10-29 (273 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
NonfreeKernelModules: nvidia_modeset nvidia
Package: libreoffice-core 1:6.2.5-0ubuntu0.19.04.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.0.0-21.22-generic 5.0.15
Tags: disco
Uname: Linux 5.0.0-21-generic x86_64
UpgradeStatus: Upgraded to disco on 2019-04-25 (95 days ago)
UserGroups: adm cdrom dialout dip libvirt lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 21.10
InstallationDate: Installed on 2018-10-29 (1207 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
Package: libreoffice-core 1:7.2.5-0ubuntu0.21.10.1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.13.0-28.31-generic 5.13.19
Tags: impish wayland-session
Uname: Linux 5.13.0-28-generic x86_64
UpgradeStatus: Upgraded to impish on 2021-12-27 (52 days ago)
UserGroups: adm cdrom dialout dip libvirt lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True

[Davide-soresinetti (davide-soresinetti)]

Description:
double click on a writer file, Writer starts but after crash, even with option --norestore or --safe-mode.

version of libreoffice 1:6.1.4 on ubuntu.18.10.1

Steps to Reproduce:
1. select an existing odt file and double click
2.
3.

Actual Results:
select an existing odt file and double click.

Expected Results:
when I start it inside terminal I receive:

Feb 7 10:26:23 davide-ThinkPad-P70 systemd-resolved[681]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: dbus[9409]: arguments to dbus_message_iter_append_basic() were incorrect, assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file ../../../dbus/dbus-message.c line 2754.
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: This is normally a bug in some application using the D-Bus library.
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: D-Bus not built with -rdynamic so unable to print a backtrace
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: Fatal exception: Signal 6
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: Stack:
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3cfc3)[0x7f426be0afc3]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3d1d3)[0x7f426be0b1d3]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /lib/x86_64-linux-gnu/libc.so.6(+0x41100)[0x7f426bbfa100]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f426bbfa077]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /lib/x86_64-linux-gnu/libc.so.6(abort+0x121)[0x7f426bbdb535]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /lib/x86_64-linux-gnu/libdbus-1.so.3(+0xb78d)[0x7f426ab0978d]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_strdup+0x0)[0x7f426ab2b3b0]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_iter_append_basic+0x369)[0x7f426ab1ca49]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args_valist+0x154)[0x7f426ab1d3a4]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args+0x99)[0x7f426ab1d639]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /usr/lib/x86_64-linux-gnu/libavahi-client.so.3(avahi_record_browser_new+0x17c)[0x7f4264beec8c]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /usr/lib/x86_64-linux-gnu/libcups.so.2(+0x296ee)[0x7f42693206ee]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /usr/lib/x86_64-linux-gnu/libcups.so.2(cupsGetDests2+0x94)[0x7f4269320884]
Feb 7 10:26:37 davide-ThinkPad-P70 libreoffice-writer.desktop[3489]: /us...

[Xiscofauli (xiscofauli)]

Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided

[Davide-soresinetti (davide-soresinetti)]

Versione: 6.1.4.2
Build ID: 1:6.1.4-0ubuntu0.18.10.1
Thread CPU: 8; SO: Linux 4.18; Resa interfaccia: predefinito; VCL: gtk3;
Versione locale: it-IT (it_IT.UTF-8); Calc: group threaded

[Xiscofauli (xiscofauli)]

Does it work if you disable OpenGl ? -> https://wiki.documentfoundation.org/OpenGL

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present

[Davide-soresinetti (davide-soresinetti)]

(In reply to Xisco Faulí from comment #3)
> Does it work if you disable OpenGl ? ->
> https://wiki.documentfoundation.org/OpenGL
>
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' if the issue is still present

No, without OpenGl it works fine.

[timur (ba.timur)]

I understand this was meant "Yes, without OpenGl it works fine."

[Xiscofauli (xiscofauli)]

Hello Davide,
Could you please share your OpenGL information ? Check https://wiki.documentfoundation.org/OpenGL for information on how to do it...

[Marcus Tomlinson (marcustomlinson)]

Hi Davide, thanks for the report. Please could you run the following to gather more detail for this bug:

apport-collect -p libreoffice-core 1838249

Thank you

[davide soresinetti (sor-davide)]

apport information

[davide soresinetti (sor-davide)]

apport information

[davide soresinetti (sor-davide)]

apport information

[Marcus Tomlinson (marcustomlinson)]

Apologies for the radio silence on this issue thus far. Over the next 2 weeks we'll be rolling out new versions of LibreOffice across the board. Once that's done, we will come back to this. Thank you for your patience.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Willem A Schreuder (vlakkies)]

Same problem with or without --safe-mode:

localc --norestore --safe-mode
dbus[893]: arguments to dbus_message_iter_append_basic() were incorrect, assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file ../../../dbus/dbus-message.c line 2754.
This is normally a bug in some application using the D-Bus library.

  D-Bus not built with -rdynamic so unable to print a backtrace
Application Error

Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x13568)[0x7f010b0ae568]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c5d6)[0x7f010b0d75d6]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f010ace8f20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f010ace8e97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f010acea801]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d5d6e2)[0x7f010e0526e2]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5AbortERKN3rtl8OUStringE+0xa2)[0x7f010dfde092]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1d0e9b0)[0x7f010d0039b0]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2ceea3d)[0x7f010dfe3a3d]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x165b2)[0x7f010b0b15b2]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c49f)[0x7f010b0d749f]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f010ace8f20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f010ace8e97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f010acea801]
/lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_abort+0x24)[0x7f0108451274]
/lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_strdup+0x0)[0x7f0108447b00]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_iter_append_basic+0x361)[0x7f0108439321]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args_valist+0x2f3)[0x7f0108439e03]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args+0x99)[0x7f0108439ed9]
/usr/lib/x86_64-linux-gnu/libavahi-client.so.3(avahi_record_browser_new+0x17c)[0x7f00fc1a1bdc]
/usr/lib/x86_64-linux-gnu/libcups.so.2(+0x29316)[0x7f010508e316]
/usr/lib/x86_64-linux-gnu/libcups.so.2(cupsGetDests2+0x94)[0x7f010508e464]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d73127)[0x7f010e068127]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3f179)[0x7f010b0da179]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x76db)[0x7f01088966db]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x3f)[0x7f010adcb88f]

==============================================================================================

localc --norestore
dbus[922]: arguments to dbus_message_iter_append_basic() were incorrect, assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file ../../../dbus/dbus-message.c line 2754.
This is normally a bug in some application using the D-Bus library.

  D-Bus not built with -rdynamic so unable to print a backtrace
Application Error

Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x13568)[0x7f9d9f1b3568]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c5d6)[0x7f9d9f1dc5d6]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f9d9ededf20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f9d9edede97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f9d9edef801]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d5d6e2)[0x7f9da21576e2]
/usr/lib...

[Willem A Schreuder (vlakkies)]

Any hope of getting this looked at?

[Marcus Tomlinson (marcustomlinson)]

@Davide, it looks like you've already started a conversation with upstream about this issue [1]. Please could you respond to Xisco's request for more info there.

[1] https://bugs.documentfoundation.org/show_bug.cgi?id=123221

@Willem, according to the upstream report it seems that disabling OpenGL [2] will at least allow you to continue using LibreOffice in the meantime.

[1] https://wiki.documentfoundation.org/OpenGL

[Willem A Schreuder (vlakkies)]

Disabling OpenGL DOES NOT resolve the issue. I previously added
<item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="UseOpenGL" oor:op="fuse"><value>false</value></prop></item>
<item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="ForceOpenGL" oor:op="fuse"><value>false</value></prop></item>
to the registrymodifications.xcu and it still crashes with the same traceback.

[Marcus Tomlinson (marcustomlinson)]

Alright, just to be sure this is not a package config issue, please try:

sudo apt autoremove --purge libreoffice*
sudo apt install libreoffice

[Willem A Schreuder (vlakkies)]

Here is what I did:

sudo apt autoremove --purge libreoffice*
sudo reboot
rm -Rf .config/libreoffice
sudo apt install libreoffice-writer
mkdir -p .config/libreoffice/4/user/
cp -a registrymodifications.xcu .config/libreoffice/4/user/

This is registrymodifications.xcu

<?xml version="1.0" encoding="UTF-8"?>
<oor:items xmlns:oor="http://openoffice.org/2001/registry" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="ForceOpenGL" oor:op="fuse"><value>false</value></prop></item>
<item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="UseOpenGL" oor:op="fuse"><value>false</value></prop></item>
</oor:items>

The result:

$ lowriter --norestore
dbus[2685]: arguments to dbus_message_iter_append_basic() were incorrect, assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file ../../../dbus/dbus-message.c line 2754.
This is normally a bug in some application using the D-Bus library.

  D-Bus not built with -rdynamic so unable to print a backtrace
Application Error

Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x13568)[0x7f87f6669568]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c5d6)[0x7f87f66925d6]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f87f62a3f20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f87f62a3e97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f87f62a5801]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d5d6e2)[0x7f87f960d6e2]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5AbortERKN3rtl8OUStringE+0xa2)[0x7f87f9599092]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1d0e9b0)[0x7f87f85be9b0]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2ceea3d)[0x7f87f959ea3d]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x165b2)[0x7f87f666c5b2]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c49f)[0x7f87f669249f]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f87f62a3f20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f87f62a3e97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f87f62a5801]
/lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_abort+0x24)[0x7f87f3a0c274]
/lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_strdup+0x0)[0x7f87f3a02b00]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_iter_append_basic+0x361)[0x7f87f39f4321]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args_valist+0x2f3)[0x7f87f39f4e03]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args+0x99)[0x7f87f39f4ed9]
/usr/lib/x86_64-linux-gnu/libavahi-client.so.3(avahi_record_browser_new+0x17c)[0x7f87e775cbdc]
/usr/lib/x86_64-linux-gnu/libcups.so.2(+0x29316)[0x7f87f0649316]
/usr/lib/x86_64-linux-gnu/libcups.so.2(cupsGetDests2+0x94)[0x7f87f0649464]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d73127)[0x7f87f9623127]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3f179)[0x7f87f6695179]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x76db)[0x7f87f3e516db]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x3f)[0x7f87f638688f]

[Marcus Tomlinson (marcustomlinson)]

Hmm, it looks like the current known methods of disabling OpenGL do not work for me.

Could you try this:

rm -Rf .config/libreoffice
lowriter --norestore

Ignore the crash. Then add the following line to the newly generated .config/libreoffice/4/user/registrymodifications.xcu:

<item oor:path="/org.openoffice.Office.Canvas"><prop oor:name="ForceSafeServiceImpl" oor:op="fuse"><value>true</value></prop></item>

Then try running LibreOffice again.

[Willem A Schreuder (vlakkies)]

Same result.

I also tried adding
<item oor:path="/org.openoffice.Office.Common/Misc"><prop oor:name="UseOpenCL" oor:op="fuse"><value>false</value></prop></item>
in case it was OpenCL instead of OpenGL.

Still crashes.

[Marcus Tomlinson (marcustomlinson)]

Ok, could you try the following ways of launching LO:

SAL_DISABLE_CPD=true libreoffice
SAL_DISABLE_CUPS=true libreoffice
SAL_DISABLEGL=true libreoffice
SAL_DISABLE_OPENCL=true libreoffice

[Willem A Schreuder (vlakkies)]

SAL_DISABLE_CUPS=true libreoffice
resolves the issue

None of the others do.

[Marcus Tomlinson (marcustomlinson)]

Interesting, I assume then that you have one or more printers setup on your machine? If so, are they network printers perhaps? Just trying to understand what's particular about your system that could have CUPS freaking out.

[Marcus Tomlinson (marcustomlinson)]

Willem, please could you leave a comment on the upstream bug [1] explaining that you too have hit this issue and that setting SAL_DISABLE_CUPS resolved it. That would be very much appreciated.

[1] https://bugs.documentfoundation.org/show_bug.cgi?id=123221

[Willem A Schreuder (vlakkies)]

Two network printers on local LAN. Potentially more network printers discoverable across VPN, but not configured in CUPS. Will report to upstream.

[Willem A Schreuder (vlakkies)]

I had the same error:

lowriter --norestore
dbus[26734]: arguments to dbus_message_iter_append_basic() were incorrect, assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file ../../../dbus/dbus-message.c line 2754.
This is normally a bug in some application using the D-Bus library.

  D-Bus not built with -rdynamic so unable to print a backtrace
Application Error

Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x13568)[0x7f776455e568]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c5d6)[0x7f77645875d6]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f7764198f20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f7764198e97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f776419a801]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d5d6e2)[0x7f77675026e2]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5AbortERKN3rtl8OUStringE+0xa2)[0x7f776748e092]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1d0e9b0)[0x7f77664b39b0]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2ceea3d)[0x7f7767493a3d]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x165b2)[0x7f77645615b2]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c49f)[0x7f776458749f]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f7764198f20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f7764198e97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f776419a801]
/lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_abort+0x24)[0x7f7761901274]
/lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_strdup+0x0)[0x7f77618f7b00]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_iter_append_basic+0x361)[0x7f77618e9321]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args_valist+0x2f3)[0x7f77618e9e03]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args+0x99)[0x7f77618e9ed9]
/usr/lib/x86_64-linux-gnu/libavahi-client.so.3(avahi_record_browser_new+0x17c)[0x7f7755651bdc]
/usr/lib/x86_64-linux-gnu/libcups.so.2(+0x29316)[0x7f775e53e316]
/usr/lib/x86_64-linux-gnu/libcups.so.2(cupsGetDests2+0x94)[0x7f775e53e464]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d73127)[0x7f7767518127]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3f179)[0x7f776458a179]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x76db)[0x7f7761d466db]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x3f)[0x7f776427b88f]

=========================================================================
This can be fixed by disabling CUPS:
SAL_DISABLE_CUPS=true lowriter --norestore
which restores normal operation.

With our without --safe-mode makes no difference.

[Davide-soresinetti (davide-soresinetti)]

(In reply to Xisco Faulí from comment #6)
> Hello Davide,
> Could you please share your OpenGL information ? Check
> https://wiki.documentfoundation.org/OpenGL for information on how to do it...

glxinfo | grep OpenGL
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: Quadro M600M/PCIe/SSE2
OpenGL core profile version string: 4.6.0 NVIDIA 418.56
OpenGL core profile shading language version string: 4.60 NVIDIA
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
OpenGL core profile extensions:
OpenGL version string: 4.6.0 NVIDIA 418.56
OpenGL shading language version string: 4.60 NVIDIA
OpenGL context flags: (none)
OpenGL profile mask: (none)
OpenGL extensions:
OpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 418.56
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20
OpenGL ES profile extensions:

[Xiscofauli (xiscofauli)]

Hello Davide,
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

[Qa-admin-q (qa-admin-q)]

Dear Davide Soresinetti,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

[Qa-admin-q (qa-admin-q)]

Dear Davide Soresinetti,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

[davide soresinetti (sor-davide)]

apport information

[davide soresinetti (sor-davide)]

apport information

[Fabrice (fabrice9164)]

Hi, I have this bug too, how to change this bug status ? Thanx

[Ramon Crehuet (rcrehuet)]

In Ubuntu 22.04.4 LTS I can confirm this bug. Updating to Libreffice 24.2 does not solve it.
Calling libreoffice with:
SAL_DISABLE_CUPS=true libreoffice24.2
solves the crash.
In fact, FoxitReader also crashes when printing. And the gnome-control-center crashes when setting printers. So the problem is not with Libreofficce.
The error given is:

dbus[508084]: arguments to dbus_message_iter_append_basic() were incorrect, assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file ../../../dbus/dbus-message.c line 2760.
This is normally a bug in some application using the D-Bus library.

  D-Bus not built with -rdynamic so unable to print a backtrace
Aborted (core dumped)

All the crashes (libroffice and gnome-control-center) can be avoided by setting DBUS_FATAL_WARNINGS=0