Dell Sputnik

Bug #1318477
Comment #31

Comment 31 for bug 1318477

Revision history for this message

Dan Poler (l-dan) wrote on 2014-05-13: Re: [Bug 1318477] Re: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds

#31

I will test but it will be several days before I am able to do so - I'm at
ODS and the laptop is my daily driver.

It has previously had Saucy installed.

On Tuesday, May 13, 2014, Joseph Salisbury <email address hidden>
wrote:

> Has this system ever had any prior Ubuntu releases installed on it, or
> is Trusty the first?
>
> Can you also see if this issue happens while the system is connected to
> AC power for 24 hours?
>
> There are a couple of initial triaging steps we can perform. One would
> be to test the latest mainline kernel to see if this bug is already
> fixed upstream. If it is not, we should also find out if this is a
> regression. If it is a regression, we can bisect to find the commit
> that introduced this.
>
> So in addition to testing this bug with AC power, can you also test the
> latest mainline kernel, which can be downloaded from:
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/
>
> Just let me know if you have any issues or questions installing that
> kernel.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1318477
>
> Title:
> XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds
>
> Status in Dell Sputnik:
> New
> Status in “linux” package in Ubuntu:
> Confirmed
>
> Bug description:
> This "feels" related to https://bugs.launchpad.net/dell-
> sputnik/+bug/1161962 but there are some differences making me think
> that a new bug is warranted - the aforementioned link relates to Saucy
> on an XPS 13; my instance is Trusty on an XPS 15. The aforementioned
> link indicates a wait of about 40 minutes to resume; this one occurs
> after 24 hours + 3-5 seconds.
>
> System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install
> from scratch (not an upgrade over Saucy).
>
> Symptoms: The system will wake itself from sleep after very nearly
> exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will
> show this:
>
> [...]
> Sat May 10 22:08:49 MDT 2014: performing suspend
> Sun May 11 22:08:54 MDT 2014: Awake.
> [..]
>
> In this case the system has resumed after 24 hours and 5 seconds with
> no user request to do so.
>
> Steps to reproduce: Suspend machine by closing lid. The system can be
> plugged in to charge while it is suspended, and then subsequently
> unplugged, but the suspend occurs on battery power, and when the
> resume occurs the system is also not plugged in. I have not tested
> other permutations. No other action is necessary. The system will
> randomly resume 24 hours + 3-5 seconds later.
>
> Observed behavior: As noted above
> Desired behavior: The system does not resume until the lid is opened.
>
> Other notes: I have observed this occurring with the laptop in a sleeve
> while on an airplane, which is concerning.
> ---
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: dpoler 2444 F.... pulseaudio
> /dev/snd/pcmC1D0p: dpoler 2444 F...m pulseaudio
> /dev/snd/controlC0: dpoler 2444 F.... pulseaudio
> CurrentDesktop: Unity
> CurrentDmesg:
> Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order
> /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg:
> Permission denied
> dmesg: write failed: Broken pipe
> DistroRelease: Ubuntu 14.04
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2014-05-06 (6 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
> MachineType: Dell Inc. XPS 15 9530
> NonfreeKernelModules: nvidia
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed
> root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash
> vt.handoff=7
> ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
> Tags: trusty
> Uname: Linux 3.13.0-24-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: bumblebee libvirtd sudo
> WifiSyslog:
>
> _MarkForUpload: True
> dmi.bios.date: 09/17/2013
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A00
> dmi.board.name: XPS 15 9530
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: Not Specified
> dmi.modalias:
> dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
> dmi.product.name: XPS 15 9530
> dmi.product.version: A00
> dmi.sys.vendor: Dell Inc.
> ---
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: dpoler 2444 F.... pulseaudio
> /de

--
Dan Poler
Sent from my mobile device

I will test but it will be several days before I am able to do so - I'm at
ODS and the laptop is my daily driver.

It has previously had Saucy installed.

On Tuesday, May 13, 2014, Joseph Salisbury <joseph.salisbury@canonical.com>
wrote:

> Has this system ever had any prior Ubuntu releases installed on it, or
> is Trusty the first?
>
> Can you also see if this issue happens while the system is connected to
> AC power for 24 hours?
>
> There are a couple of initial triaging steps we can perform.  One would
> be to test the latest mainline kernel to see if this bug is already
> fixed upstream.  If it is not, we should also find out if this is a
> regression.  If it is a regression, we can bisect to find the commit
> that introduced this.
>
> So in addition to testing this bug with AC power,  can you also test the
> latest mainline kernel, which can be downloaded from:
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/
>
> Just let me know if you have any issues or questions installing that
> kernel.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1318477
>
> Title:
>   XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds
>
> Status in Dell Sputnik:
>   New
> Status in “linux” package in Ubuntu:
>   Confirmed
>
> Bug description:
>   This "feels" related to https://bugs.launchpad.net/dell-
>   sputnik/+bug/1161962 but there are some differences making me think
>   that a new bug is warranted - the aforementioned link relates to Saucy
>   on an XPS 13; my instance is Trusty on an XPS 15. The aforementioned
>   link indicates a wait of about 40 minutes to resume; this one occurs
>   after 24 hours + 3-5 seconds.
>
>   System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install
>   from scratch (not an upgrade over Saucy).
>
>   Symptoms: The system will wake itself from sleep after very nearly
>   exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will
>   show this:
>
>   [...]
>   Sat May 10 22:08:49 MDT 2014: performing suspend
>   Sun May 11 22:08:54 MDT 2014: Awake.
>   [..]
>
>   In this case the system has resumed after 24 hours and 5 seconds with
>   no user request to do so.
>
>   Steps to reproduce: Suspend machine by closing lid. The system can be
>   plugged in to charge while it is suspended, and then subsequently
>   unplugged, but the suspend occurs on battery power, and when the
>   resume occurs the system is also not plugged in. I have not tested
>   other permutations. No other action is necessary. The system will
>   randomly resume 24 hours + 3-5 seconds later.
>
>   Observed behavior: As noted above
>   Desired behavior: The system does not resume until the lid is opened.
>
>   Other notes: I have observed this occurring with the laptop in a sleeve
> while on an airplane, which is concerning.
>   ---
>   ApportVersion: 2.14.1-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  dpoler     2444 F.... pulseaudio
>    /dev/snd/pcmC1D0p:   dpoler     2444 F...m pulseaudio
>    /dev/snd/controlC0:  dpoler     2444 F.... pulseaudio
>   CurrentDesktop: Unity
>   CurrentDmesg:
>    Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order
> /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg:
> Permission denied
>    dmesg: write failed: Broken pipe
>   DistroRelease: Ubuntu 14.04
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2014-05-06 (6 days ago)
>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
>   MachineType: Dell Inc. XPS 15 9530
>   NonfreeKernelModules: nvidia
>   Package: linux (not installed)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed
> root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash
> vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
>   Tags:  trusty
>   Uname: Linux 3.13.0-24-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: bumblebee libvirtd sudo
>   WifiSyslog:
>
>   _MarkForUpload: True
>   dmi.bios.date: 09/17/2013
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A00
>   dmi.board.name: XPS 15 9530
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.chassis.version: Not Specified
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
>   dmi.product.name: XPS 15 9530
>   dmi.product.version: A00
>   dmi.sys.vendor: Dell Inc.
>   ---
>   ApportVersion: 2.14.1-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  dpoler     2444 F.... pulseaudio
>    /de

-- 
Dan Poler
Sent from my mobile device