There is no step for setting the password for user "oem"

[timeregained]

I have use the dell recovery tool to creat a "ubuntu-10.04-dell_A00.iso" by a live dvd of ubuntu 10.04 64bit today.However, when I install the ubuntu with this image on my Dell laptop E6400 ,there is no step for seting the password for the user "oem" which would log in automatically after the whole installation is finished.

When I log in the os,there is icon named "Prepare for shipping to end user",but it need the password for user "oem".So I cannot run this to set my os profile .

More unfortunatelly, when I reboot the os,the user "oem" cannot log in automatically.The os ask fot the password that I can not set.

So , I want to know if there is a fixed password for user "oem " and what do I need to complete the whole installation.

[Mario Limonciello (superm1)]

On 05/02/2010 10:27 AM, timeregained wrote:
> Public bug reported:
>
> I have use the dell recovery tool to creat a "ubuntu-10.04-dell_A00.iso"
> by a live dvd of ubuntu 10.04 64bit today.However, when I install the
> ubuntu with this image on my Dell laptop E6400 ,there is no step for
> seting the password for the user "oem" which would log in automatically
> after the whole installation is finished.
>
> When I log in the os,there is icon named "Prepare for shipping to end
> user",but it need the password for user "oem".So I cannot run this to
> set my os profile .
>
> More unfortunatelly, when I reboot the os,the user "oem" cannot log in
> automatically.The os ask fot the password that I can not set.
>
> So , I want to know if there is a fixed password for user "oem " and
> what do I need to complete the whole installation.
>
> ** Affects: dell-recovery
> Importance: Undecided
> Status: New
>
>
You should have been kicked into oem-config mode actually on the next
boot, so there was some other type of failure. Could you add the logs
from /var/log/installer on that target system to investigate?

--
Mario Limonciello
<email address hidden>

[timeregained (tianjian1227)]

Thanks for your reply.

I have got into recovery mode and run oem-config-prepare as a root,now
the ubuntu 10.04 is fine on my laptop.

Attached zip file has a log contains both casperlog and syslog.

Hope the project will be better and better！

On Sun, May 2, 2010 at 11:43 PM, Mario Limonciello <email address hidden> wrote:
>
> On 05/02/2010 10:27 AM, timeregained wrote:
>> Public bug reported:
>>
>> I have use the dell recovery tool to creat a "ubuntu-10.04-dell_A00.iso"
>> by a live dvd of ubuntu 10.04 64bit today.However, when I install the
>> ubuntu with this image on my Dell laptop E6400 ,there is no step for
>> seting the password for the user "oem" which would log in automatically
>> after the whole installation is finished.
>>
>> When I log in the os,there is icon named "Prepare for shipping to end
>> user",but it need the password for user "oem".So I cannot run this to
>> set my os profile .
>>
>> More unfortunatelly, when I reboot the os,the user "oem" cannot log in
>> automatically.The os ask fot the password that I can not set.
>>
>> So , I want to know if there is a fixed password for user "oem " and
>> what do I need to complete the whole installation.
>>
>> ** Affects: dell-recovery
>>       Importance: Undecided
>>           Status: New
>>
>>
> You should have been kicked into oem-config mode actually on the next
> boot, so there was some other type of failure.  Could you add the logs
> from /var/log/installer on that target system to investigate?
>
> --
> Mario Limonciello
> <email address hidden>
>
> --
> There is no step for setting the password for user "oem"
> https://bugs.launchpad.net/bugs/573752
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Dell Recovery Media Creation Tool: New
>
> Bug description:
> I have use the dell recovery tool to creat a "ubuntu-10.04-dell_A00.iso" by a live dvd of ubuntu 10.04 64bit today.However, when I install the ubuntu with this image on my Dell laptop E6400 ,there is no step for seting the password for the user "oem" which would log in automatically after the whole installation is finished.
>
> When I log in the os,there is icon named "Prepare for shipping to end user",but it need the password for user "oem".So I cannot run this to set my os profile .
>
> More unfortunatelly, when I reboot the os,the user "oem" cannot log in automatically.The os ask fot the password that I can not set.
>
> So , I want to know if there is a fixed password for user "oem " and what do I need to complete the whole installation.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/dell-recovery/+bug/573752/+subscribe
>

[Mario Limonciello (superm1)]

Did you actuall install using the live mode or the text mode? From those logs it looks like you might have with the text mode. If that's the case, it's an unsupported configuration. Right now it's highly dependent on being able to do things in live mode.

[timeregained (tianjian1227)]

I have create a usb boot disk with "ubuntu-10.04-dell_A00.iso" and
boot my laptop with it.
Then there is only a dell recovery to continue the installation.Is
this the text mode?

Is the live mode the "using the ubuntu without changing the
system"?And do you mean I must use this option to boot the computer
just like a live cd and continue the installation by double clicking
the icon "Install the Ubuntu" on desktop?

If this is true,the installation of "ubuntu-10.04-dell_A00" is
different of the way showed in
http://en.community.dell.com/support-forums/software-os/w/linux/ubuntu-9-10-factory-reinstallation.aspx
,there is no interactive way to choose when you boot the computer with
this recovery img .

On Mon, May 3, 2010 at 7:59 AM, Mario Limonciello <email address hidden> wrote:
> Did you actuall install using the live mode or the text mode?  From
> those logs it looks like you might have with the text mode.  If that's
> the case, it's an unsupported configuration.  Right now it's highly
> dependent on being able to do things in live mode.
>
> --
> There is no step for setting the password for user "oem"
> https://bugs.launchpad.net/bugs/573752
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Dell Recovery Media Creation Tool: New
>
> Bug description:
> I have use the dell recovery tool to creat a "ubuntu-10.04-dell_A00.iso" by a live dvd of ubuntu 10.04 64bit today.However, when I install the ubuntu with this image on my Dell laptop E6400 ,there is no step for seting the password for the user "oem" which would log in automatically after the whole installation is finished.
>
> When I log in the os,there is icon named "Prepare for shipping to end user",but it need the password for user "oem".So I cannot run this to set my os profile .
>
> More unfortunatelly, when I reboot the os,the user "oem" cannot log in automatically.The os ask fot the password that I can not set.
>
> So , I want to know if there is a fixed password for user "oem " and what do I need to complete the whole installation.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/dell-recovery/+bug/573752/+subscribe
>

[Thoralf Freitag (ubuntu-cactus-online)]

Same behavour at me Dell Mini 10v. A lot of steps aren't coming during the installation process.

My install log for 9.10 was:
================================================================================
# Boot von CD (F12)

Fenster [Language]

 Deutsch

 [Enter]

Dell interaktiv

 [Enter]

Willkommen

 Deutsch

 [Vor]

prepare disk space

 (*) Secify partitions manually (advanced)

 [Forward]

 Fenster [Prepare partitions]

  -> /dev/sda2

  [Change]

  Fenster [Edit partition]

   New partition size: 100000

   Use as: ntfs

   Format the partition: [ ]

   mount point: /windows

   [OK]

   Fenster [Write previos changes to disk and continue?]

    [Continue]

  -> free space

  [new partition]

  Fenster [Create partition]

   Type for the new partition: (*) Primary

   New partition size: 57996

   Location for the new partition (*) Beginning

   Use as: Ext4 journaling file system

   mount point: /

   [OK]

  -> free space

  [new partition]

  Fenster [Create partition]

   Type for the new partition: (*) Primary

   New partition size: 1998

   Location for the new partition (*) Beginning

   Use as: swap area

   mount point:

   [OK]

 [Forward]

 Fenster [Installig system]

  downloading language packs [Skip]

# Reboot nach einer ganzen Weile

Screen [Sprache wählen/Choose language]

 Deutsch

 [Vor]

Screen [Wo befinden Sie sich?]

 Region: Deutschland

 Zone: Deutschland

 [Vor]

Tastaturbelelegung

 Germany Germany

 [Vor]

Wer sind Sie ?

 Wie heißen Sie ? My_Name
 Welchen Namen möchten Sie zum Anmelden verwenden ? MY_Name
 Wählen Sie ein Passwort, um Ihr Benutzerkonto ... <Passwort> <Passwort>

 (*) Mein Passwort ist zum Anmelden erforderlich

 [Vor]

 Fenster [Schwaches Passwort verwenden ?]

  [Weiter]

================================================================================

In oposite, the installation for 10.4. (Install DVD was created similar to http://en.community.dell.com/support-forums/software-os/w/linux/building-base-ubuntu-factory-iso.aspx.):

# Boot von CD (F12)

Fenster [No root file system]

 [OK]

Fenster [Install (OEM mode, for manufacturers only]

 /dev/sda3

 [Change]

 Fenster [Edit partition]

  New size: 57996
  Use as: Ext4 journaling file system
  Format the partition: [x]
  Mount point: /

  [OK]

 /dev/sda2

 [Change]

 Fenster [Edit partition]

  New size: 1000002
  Use as: ntfs
  Format the partition: [ ]
  Mount point: /windows

  [OK]

 /dev/sda1 fat 16
 /dev/sda4 swap

 [Forward]

================================================================================
I'm afraid the DVD created for 10.4 isn't usefull for end customers. No Chance for changing language, no chance for giving username and password.

[Mario Limonciello (superm1)]

By chance are you guys pressing a key at that screen that times out after 5 seconds?

If so, I think I might have identified the bug. In the meanwhile, until it's fixed you can use the image at:

http://linux.dell.com/files/ubuntu/lucid/iso-images/