DeJa Dup Restore Issue

Bug #932719 reported by peterrix
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Déjà Dup
Invalid
Undecided
Unassigned

Bug Description

Hi, I have been using DeJa Dup for the last 2 years doing daily backups to Amazon S3 from Ubuntu 11.10 32 bit.

Yesterday I had a total system failure. I have rebuilt my system and installed Ubuntu 11.10 -- 64 -- Bit!

Tried to restore from my S3 backup and I get a "Folders Not Found" message. I do have both the Access Key and the Secret Key.
The only major differences are the 32 bit to 64 bit versions of the OS
Or possibly the rootname of my archive on S3, is this based on the Computer Name?

This is a serious problem for me as the archive contains 2 years of work that I really need.

Deja Dup seems to require that you supply the specific name of the folders that you want to restore, is there a Restore All option?

Please Help

Regards

Peter Rix

Revision history for this message
Michael Terry (mterry) wrote :

There is a "Restore All" option -- go to your Backup panel in System Settings and click the Restore button.

Can I have the following two bits of info?

1. The file /tmp/deja-dup.gsettings after running the following line (you may want to scrub the file of any incriminating file names or details):
    gsettings list-recursively org.gnome.DejaDup > /tmp/deja-dup.gsettings

2. The file /tmp/deja-dup.log after running the appropriate line below and replicating the problem (you may want to scrub the log of any incriminating file names or details):

DEJA_DUP_DEBUG=1 deja-dup --restore | tail -n 1000 > /tmp/deja-dup.log

Changed in deja-dup:
status: New → Incomplete
Revision history for this message
peterrix (peter-rixandco) wrote :

Hi Michael, thanks for getting back to me. Things have moved on a bit since I reported the bug. As a result of the original crash I decided to take the opportunity to move to 64 Bit Ubuntu 11.10. This proved very unstable on my laptop (An Acer Aspire) and so I reverted back to 64 Bit Ubuntu 10.04 LTS.

Then I installed Déjà Dup 14.2 but still had the same problem which was mainly down to not remembering the Folder Setting in Deja Dup's preferences that I had originally defined. Doing a little more research I figured that the Folder setting related to the Amazon S3 buckets. So I used a tool to list off the S3 buckets that I had, went back to Deja Dup preferences and hey presto everything came back beautifully.

So I am a happy punter now.... except that I have lost my excuse for not doing things :(

Changed in deja-dup:
status: Incomplete → New
status: New → Incomplete
Revision history for this message
Michael Terry (mterry) wrote :

Ah, OK. So Deja Dup could do something nicer here like list folders on S3... But ultimately there wasn't a "bug" bug here. I'll close this bug. Glad to hear you got your data back!

Changed in deja-dup:
status: Incomplete → Invalid
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