"Connection failed, please check your password: The password dialog was cancelled"

[razor7]

Hi...I'm getting this error message in deja-dup 14.0.3.

"DUPLICITY: ERROR 38
DUPLICITY: . Connection failed, please check your password: Se canceló el diálogo de la contraseña"

I'm trying to backup a test folder woth 100kb of files, and trying to send it through FTP, the backup function seem to work, because after the backup, there is a set of files in the FTP server, but when I try to restore, i got this error. Please note that after a while the GUI says "Connection failed, please check your password: Se canceló el diálogo de la contraseña".

It is really a good tool, please advise on how to solve this.

Thanks a lot!

[Andrew Fister (andrewfister)]

I'm getting this bug too.

After upgrading to Ubuntu 10.04, and wiping my system, I want to restore my files over ssh. I set up my ssh key for the server in the usual way, and then it lets me do an ssh login without a password. Then I set the correct location and settings in deja dup, choose which date to restore from, and then I get this error. Here's the error message in English:

"Connection failed, please check your password: Login dialog cancelled"

Thanks

[Michael Terry (mterry)]

Hrm. Worked for me. Can I see your gconf settings?
gconftool-2 --dump /apps/deja-dup > /tmp/deja-dup.gconf

[Andrej Zirko (dixon85)]

I'm also having similar issues. This is my first time I've tried Deja Dup. I'm using the version from ppa:deja-dup-team/ppa - 14.1-0ubuntu0lucid1.

At first I was unable to do backup over ssh. I don't know if it's bug or it just seems complicated to me. I've connected through Connect to Server and filled all info about connection including the folder where I want to save my backups on remote machine (http://www.ubuntu-pics.de/bild/56290/selection_001_tYDb0y.png). Although I typed in exact folder it was trying to do backup into the root folder on the remote machine. Then I've also added bookmark and then selected the bookmark as Backup location and it worked (http://www.ubuntu-pics.de/bild/56293/selection_002_8eo3UZ.png). I'm not sure if it should work this way or is it a bug.

Then I tried to restore my backup. I've selected my backup from dropdown and it asked for root privileges(why?). After that I ended with message "Connection failed, please check your password: Login dialog cancelled"...

[Michael Terry (mterry)]

Can you do me a favor and try the package update in https://launchpad.net/~deja-dup-team/+archive/stable-testing ? See if that fixes it for you.

[Michael Terry (mterry)]

The fix I put in that PPA has made it to 14.2, in the official PPA. Let me know if it helps with your issue. It has fixed similar issues.

As for your difficulty with using ssh, it is a bug: bug 460656.

[Launchpad Janitor (janitor)]

[Expired for Déjà Dup because there has been no activity for 60 days.]

[Kieran Hogg (xerosis)]

I'm still seeing this with 18.1.1 when restoring a mounted volume, it asks for my password and this error occurs.

[Michael Terry (mterry)]

Marking confirmed from user reports.

[Michael Terry (mterry)]

Kieran, can you give me more information about your mounted volume? What sort of mount is it? Does it start mounted, or does DD try to mount it for you? Which password is it asking you for (encryption or a password for mounting)?

[Kieran Hogg (xerosis)]

It's an ftp mount, it's usually mounted but it happens when it's existing or DD does it for me. It seems to asking for a gksudo password when writing to a non-/home area (see bug #793231), it shouldn't ask for a password anyway but maybe it's due to bad permissions in fstab?

[Michael Terry (mterry)]

Kieran, DD asks for a root password before restoring to any non-/home, you're right. It could do more intelligent things, but it would be technically difficult, so hasn't been done yet.

I still haven't been able to reproduce your problem. I tried with a mounted external drive, not an ftp mount. But I figured it would be the same idea to DD.

[Launchpad Janitor (janitor)]

[Expired for Déjà Dup because there has been no activity for 60 days.]