back up failed with unknown failure

Bug #1889518 reported by ernst oosterveld
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Déjà Dup
Invalid
Undecided
Unassigned

Bug Description

I use Linux Mint 18.3 Cinnamon version 3.6.7 64-bit. Deja Dup version is 34.2-0ubuntu1.1. I am not an experienced computerist

This is the failure information that the program reports:

Traceback (most recent call last):
  File "/usr/bin/duplicity", line 1532, in <module>
    with_tempdir(main)
  File "/usr/bin/duplicity", line 1526, in with_tempdir
    fn()
  File "/usr/bin/duplicity", line 1380, in main
    do_backup(action)
  File "/usr/bin/duplicity", line 1401, in do_backup
    sync_archive(decrypt)
  File "/usr/bin/duplicity", line 1139, in sync_archive
    remote_metafiles, ignored, rem_needpass = get_metafiles(remlist)
  File "/usr/bin/duplicity", line 1029, in get_metafiles
    pr = file_naming.parse(fn)
  File "/usr/lib/python2.7/dist-packages/duplicity/file_naming.py", line 398, in parse
    pr = check_full()
  File "/usr/lib/python2.7/dist-packages/duplicity/file_naming.py", line 317, in check_full
    t = str2time((m1 or m2).group("time"), short)
  File "/usr/lib/python2.7/dist-packages/duplicity/file_naming.py", line 290, in str2time
    t = dup_time.genstrtotime(timestr.upper())
  File "/usr/lib/python2.7/dist-packages/duplicity/dup_time.py", line 295, in genstrtotime
    return override_curtime - intstringtoseconds(timestr)
  File "/usr/lib/python2.7/dist-packages/duplicity/dup_time.py", line 203, in intstringtoseconds
    error()
  File "/usr/lib/python2.7/dist-packages/duplicity/dup_time.py", line 194, in error
    raise TimeException(bad_interval_string % interval_string)
UnicodeDecodeError: 'ascii' codec can't decode byte 0xec in position 15: ordinal not in range(128)

Revision history for this message
Michael Terry (mterry) wrote :

That’s a fairly dated version of duplicity being used (and Deja Dup to be fair).

Duplicity has had a rough transition to python3, with various Unicode translation errors like this. I’d say: either update your system of Mint or try the flatpak version of Deja Dup. Are either of those possible?

Changed in deja-dup:
status: New → Incomplete
Revision history for this message
ernst oosterveld (eoosterveld) wrote : Re: [Bug 1889518] Re: back up failed with unknown failure

Dear Michael Terry,

Thank you for your answer. Can you send me a link to the flatpak of Deja
Dup? And is that flatpak still relevant when I update my Mint version?

Thank you.

Best wishes, Ernst Oosterveld

Op 30-07-2020 om 18:07 schreef Michael Terry:
> That’s a fairly dated version of duplicity being used (and Deja Dup to
> be fair).
>
> Duplicity has had a rough transition to python3, with various Unicode
> translation errors like this. I’d say: either update your system of Mint
> or try the flatpak version of Deja Dup. Are either of those possible?
>
> ** Changed in: deja-dup
> Status: New => Incomplete
>

Revision history for this message
Michael Terry (mterry) wrote :

> Can you send me a link to the flatpak of Deja Dup?

https://flathub.org/apps/details/org.gnome.DejaDup

> And is that flatpak still relevant when I update my Mint version?

Yeah, the flatpak is a good thing to have installed regardless. Lets you stay up to date with the latest releases. Should work on both Mint versions.

Revision history for this message
ernst oosterveld (eoosterveld) wrote :

Thank you very much.

Best wishes,

Ernst Oosterveld

Op 06-08-2020 om 03:41 schreef Michael Terry:
>> Can you send me a link to the flatpak of Deja Dup?
> https://flathub.org/apps/details/org.gnome.DejaDup
>
>> And is that flatpak still relevant when I update my Mint version?
> Yeah, the flatpak is a good thing to have installed regardless. Lets you
> stay up to date with the latest releases. Should work on both Mint
> versions.
>

Michael Terry (mterry)
Changed in deja-dup:
status: Incomplete → Invalid
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