On First Time Full Backup: Giving up after 5 attempts. RedirectMissingLocation: Redirected but the response is missing a Location: header.

[Lou Santospirito]

After installing first time, doing a full backup: Backup fails with this message

Giving up after 5 attempts. RedirectMissingLocation: Redirected but the response is missing a Location: header.

Ubuntu Linux 18.04 LTS

deja-dup 37.1-2fakesync1ubuntu0.1

org.gnome.DejaDup last-restore ''
org.gnome.DejaDup periodic true
org.gnome.DejaDup periodic-period 7
org.gnome.DejaDup full-backup-period 90
org.gnome.DejaDup backend 'auto'
org.gnome.DejaDup last-run '2020-02-29T15:00:59+00'
org.gnome.DejaDup nag-check ''
org.gnome.DejaDup prompt-check '2020-02-07T17:34:50.775103Z'
org.gnome.DejaDup root-prompt true
org.gnome.DejaDup include-list ['$HOME', '/media/lou/e22639c6-de6f-414f-a569-ef61052e409b']
org.gnome.DejaDup exclude-list ['$TRASH', '$DOWNLOAD']
org.gnome.DejaDup last-backup '2020-02-29T15:00:59+00'
org.gnome.DejaDup allow-metered false
org.gnome.DejaDup delete-after 0
org.gnome.DejaDup.Rackspace username ''
org.gnome.DejaDup.Rackspace container 'lou-OptiPlex-9020'
org.gnome.DejaDup.S3 id ''
org.gnome.DejaDup.S3 bucket ''
org.gnome.DejaDup.S3 folder 'lou-OptiPlex-9020'
org.gnome.DejaDup.OpenStack authurl ''
org.gnome.DejaDup.OpenStack tenant ''
org.gnome.DejaDup.OpenStack username ''
org.gnome.DejaDup.OpenStack container 'lou-OptiPlex-9020'
org.gnome.DejaDup.GCS id ''
org.gnome.DejaDup.GCS bucket ''
org.gnome.DejaDup.GCS folder 'lou-OptiPlex-9020'
org.gnome.DejaDup.Local folder 'lou-OptiPlex-9020'
org.gnome.DejaDup.Remote uri ''
org.gnome.DejaDup.Remote folder 'lou-OptiPlex-9020'
org.gnome.DejaDup.Drive uuid ''
org.gnome.DejaDup.Drive icon ''
org.gnome.DejaDup.Drive folder '$HOSTNAME'
org.gnome.DejaDup.Drive name ''
org.gnome.DejaDup.GOA id ''
org.gnome.DejaDup.GOA folder 'lou-OptiPlex-9020'
org.gnome.DejaDup.GOA type 'google'
org.gnome.DejaDup.File short-name ''
org.gnome.DejaDup.File type 'normal'
org.gnome.DejaDup.File migrated true
org.gnome.DejaDup.File name ''
org.gnome.DejaDup.File path ''
org.gnome.DejaDup.File uuid ''
org.gnome.DejaDup.File icon ''
org.gnome.DejaDup.File relpath @ay []

the deja-dup.log file was empty after entering commnad DEJA_DUP_DEBUG=1 deja-dup --backup | tail -n 1000 > /tmp/deja-dup.log

[Michael Terry (mterry)]

Hmm, this looks like an issue with the google drive libraries used by duplicity in Ubuntu 18.04:

https://stackoverflow.com/questions/59815620/gcloud-upload-httplib2-redirectmissinglocation-redirected-but-the-response-is-m

Could you try the snap version, which has an updated method of talking to Google?

sudo apt remove deja-dup
snap install deja-dup --classic

[Eugene (sakralbar)]

I get the same error in snap version. Ubuntu 19.10, Déjà Dup 40.6

[Michael Terry (mterry)]

I had continued to look into this after my comment. The root cause looks like https://github.com/googleapis/google-api-python-client/issues/803, but I just released a hotfix snap fix.

I was hoping you would be slower and end up testing it after my hotfix went out, but maybe you were too fast.

Can you run the following and make sure you've got revision 297 or higher, and then try one more time, please?

snap refresh deja-dup

[Eugene (sakralbar)]

"installed: 40.6 (297) 132MB classic"
This time the backup went without errors. Thanks!

[Maxime St-Laurent (maxime-st-laurent)]

This bug is still affecting me!

Ubuntu Linux 18.04 LTS
Deja-dup 40.6 (311) classic

Getting the same exact error message as above.

[Andrii (andrij1510)]

Getting the same exact error message as above.
Ubuntu Linux 19.10
snap Deja-dup 40.6 classic

[Robert Jose (joseelsegundo)]

I'm seeing this in PopOS 20.04 and KUbuntu 19.10 with Deja-dup 40.6 classic

[Maxime St-Laurent (maxime-st-laurent)]

This bug is flagged as "Incomplete", however there are many of us that are still affected by it. Who do we need to ping to get this looked at again?

[Martin Schaaf (mascha)]

I getting the same error with the snap version "deja-dup 40.6 311 latest/stable mterry classic".

[Michael Terry (mterry)]

Thank you for all the comments! I might have accidentally added a regression that undid my previous fix. Try now, with revision 316?

[Maxime St-Laurent (maxime-st-laurent)]

Trying now, will report with with the result.

[Maxime St-Laurent (maxime-st-laurent)]

My backup has successfully completed. This issue seems to be fixed!

[Michael Terry (mterry)]

Thank you! I'll close this for now. But please re-open if it appears again!