Comment 4 for bug 1804744

Revision history for this message
Jeb E. (jebeld17) wrote : Re: [Bug 1804744] Re: Restoring from new location does not find backup files

I have this very same problem

On Sat, Jan 5, 2019, 10:25 AM Michael Terry <<email address hidden> wrote:

> ** Changed in: deja-dup
> Status: Fix Committed => Fix Released
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1788393).
> https://bugs.launchpad.net/bugs/1804744
>
> Title:
> Restoring from new location does not find backup files
>
> Status in Déjà Dup:
> Fix Released
> Status in deja-dup package in Ubuntu:
> Confirmed
>
> Bug description:
> 1. I back up my computer to my external hard drive
> 2. I reinstall my new distro
> 3. I install deja-dup and duplicity
> 4. I open deja-dup, and select restore
> 5. I select my external hard drive and the restore directory
> 6. Deja-dup fails with "no backup found" message and creates a new
> backup directory on the hard drive
>
> This indicated to me that deja dup ignored the restore directory I
> entered, and instead used the default directory, which did not exist,
> hence restore fails because the backend is told to look in the wrong
> place for the backup! This seems like more a user interface issue than
> an issue with the backup.
>
> Here is the workflow I had to use to restore my backup:
>
> 1. Set storage location to "local folder" and then manually navigate to
> the folder on my external hard drive. If I did not do this specifically,
> then backup would fail. Selecting the external hard drive directly as the
> device and entering the folder in the "folder" field also fails.
> 2. Select restore and again use "local folder" and manually navigate to
> the folder on my external hard drive. If I instead try to use the hard
> drive device listed and enter the backup folder in the "folder" field, the
> restore also fails.
>
> This issue occurs on both Ubuntu 18.04.1 and ElementaryOS Juno.
>
> lsb_release -d
> Description: elementary OS 5.0 Juno
>
> dpkg-query -W deja-dup duplicity
> deja-dup 37.1-2fakesync1
> duplicity 0.7.17-0ubuntu1
>
> gsettings list-recursively org.gnome.DejaDup > /tmp/deja-dup.gsettings
> cat /tmp/deja-dup.gsettings
> org.gnome.DejaDup last-restore '2018-11-23T01:39:44.556645Z'
> org.gnome.DejaDup periodic true
> org.gnome.DejaDup periodic-period 1
> org.gnome.DejaDup full-backup-period 90
> org.gnome.DejaDup backend 'local'
> org.gnome.DejaDup last-run '2018-11-23T01:39:44.556645Z'
> org.gnome.DejaDup nag-check ''
> org.gnome.DejaDup prompt-check '2018-11-22T12:34:36.095106Z'
> org.gnome.DejaDup root-prompt true
> org.gnome.DejaDup include-list ['$HOME']
> org.gnome.DejaDup exclude-list ['/home/ethan/.local/share/Trash']
> org.gnome.DejaDup last-backup ''
> org.gnome.DejaDup allow-metered false
> org.gnome.DejaDup delete-after 0
> org.gnome.DejaDup.Rackspace username ''
> org.gnome.DejaDup.Rackspace container 'ethan-laptop'
> org.gnome.DejaDup.S3 id ''
> org.gnome.DejaDup.S3 bucket ''
> org.gnome.DejaDup.S3 folder 'ethan-laptop'
> org.gnome.DejaDup.OpenStack authurl ''
> org.gnome.DejaDup.OpenStack tenant ''
> org.gnome.DejaDup.OpenStack username ''
> org.gnome.DejaDup.OpenStack container 'ethan-laptop'
> org.gnome.DejaDup.GCS id ''
> org.gnome.DejaDup.GCS bucket ''
> org.gnome.DejaDup.GCS folder 'ethan-laptop'
> org.gnome.DejaDup.Local folder '/media/ethan/porta_500gb/m1330'
> org.gnome.DejaDup.Remote uri ''
> org.gnome.DejaDup.Remote folder 'ethan-laptop'
> org.gnome.DejaDup.Drive uuid '1919a422-d154-4e19-b551-f74b56cf1f0e'
> org.gnome.DejaDup.Drive icon '. GThemedIcon drive-harddisk-usb
> drive-harddisk drive'
> org.gnome.DejaDup.Drive folder 'm1330'
> org.gnome.DejaDup.Drive name 'porta_500gb'
> org.gnome.DejaDup.GOA id ''
> org.gnome.DejaDup.GOA folder 'ethan-laptop'
> org.gnome.DejaDup.GOA type 'google'
> org.gnome.DejaDup.File short-name ''
> org.gnome.DejaDup.File type 'normal'
> org.gnome.DejaDup.File migrated true
> org.gnome.DejaDup.File name ''
> org.gnome.DejaDup.File path ''
> org.gnome.DejaDup.File uuid ''
> org.gnome.DejaDup.File icon ''
> org.gnome.DejaDup.File relpath @ay []
>
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