"Computer name changed" dialog is coming back every time

Bug #1645640 reported by Grégoire
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Déjà Dup
Expired
Undecided
Unassigned

Bug Description

I have recently brought my computer from my workplace to my home. Being now connected to a different network, the computer hostname has changed. So on the next backup, I got a message that tells me that the computer name has changed and ends with "If this is unexpected, you should back up to a different location."

I thought the message was nice and I appreciate that déjà dup protects me from making some mistake. But since in this case it wasn't unexpected, I click continue. Now the same pop-up appears on every backup and even in the main interface, I couldn't find a way to tell déjà dup to forget the old name and use the new one from now on (and stop bothering me with the dialogue).

I'm using deja-dup 34.2 on Fedora release 24

Vej (vej)
Changed in deja-dup:
status: New → Incomplete
Vej (vej)
Changed in deja-dup:
status: Incomplete → New
Revision history for this message
Vej (vej) wrote :

Hello Grégoire,

can you provide the output of the following please? I want to look if --allow-source-mismatch is passed to duplicity.

> The file /tmp/deja-dup.gsettings after running the following line (you may want to scrub the file of any incriminating file names or details):
> gsettings list-recursively org.gnome.DejaDup > /tmp/deja-dup.gsettings

Best Regards

Vej

Changed in deja-dup:
status: New → Incomplete
Revision history for this message
Grégoire (gregoire-zjyto) wrote :

Hello Vej,

I have since upgraded to fedora 25 and this behavior is now gone (I don't see the dialog anymore).
The upgrade included a new version of deja-dup (34.3) but it might also be a change in the environment.

I'm attaching the requested file but I don't know if it's going to help anymore...

Sorry for the late answer.

Revision history for this message
Vej (vej) wrote :

Hello Grègoire.

Thanks for the provided information. Unfortunately this is not helpful anymore. I will therefore close this bug.

If anyone sees the same thing happening on 34.3 or later, please reopen the bug, by setting the "Status" to "Confirmed" or (if you are lacking rights to do so) asking about this here.

Best Regards

Vej

Changed in deja-dup:
status: Incomplete → Invalid
Revision history for this message
Kostas (vrinek) wrote :

Hello Vej,

I am seeing the same behaviour albeit without actually changing networks.

DejaDup 38.4
PopOS 19.04 (very close relative of Ubuntu 19.04)

My `hostname` is `quesadilla` but DejaDup (which I see as the Backups Ubuntu app) reports that the computer's name has changed to `quesadilla.webpass.net` (the suffix being my ISP).

When that dialog comes up, I click continue and if I'm not mistaken, it does not come up until the next time I wake the laptop from sleep.

I have attached the same file you requested previously in case it helps.

--
Kostas

Changed in deja-dup:
status: Invalid → New
Revision history for this message
Vej (vej) wrote :

Hello Kostas,

I can not see the file you stated. Can you please retry to upload this?

Changed in deja-dup:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Déjà Dup because there has been no activity for 60 days.]

Changed in deja-dup:
status: Incomplete → Expired
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