Fail to restore backup under 15.10 after uograde to 16.04

Bug #1581662 reported by tutoke
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Déjà Dup
Fix Released
Undecided
Unassigned

Bug Description

I have installed Ubuntu 16.04 and all my files have disappeared (which was announced). Since I had just made a backup with déjà-dup (under Ubuntu 15) on an external disk, I felt save.
However I cannot restore my files from the duplicity ones, since the program insists that I install additional software by clicking on "install". This is however greyed out and I cannot proceed.
Have you any suggestions to solve this terrible situation?
Thanks a lot.

Description: Ubuntu 16.04 LTS

deja-dup 34.2-0ubuntu1
duplicity

org.gnome.DejaDup last-restore ''
org.gnome.DejaDup periodic true
org.gnome.DejaDup full-backup-period 90
org.gnome.DejaDup backend 'file'
org.gnome.DejaDup last-run ''
org.gnome.DejaDup nag-check ''
org.gnome.DejaDup prompt-check '2016-05-12T23:17:09.935426Z'
org.gnome.DejaDup root-prompt true
org.gnome.DejaDup include-list ['$HOME']
org.gnome.DejaDup exclude-list ['/home/hugo/.local/share/Trash', '/home/hugo/Downloads']
org.gnome.DejaDup last-backup ''
org.gnome.DejaDup periodic-period 1
org.gnome.DejaDup delete-after 0
org.gnome.DejaDup.S3 id ''
org.gnome.DejaDup.S3 bucket ''
org.gnome.DejaDup.S3 folder 'hugo-Studio-1747'
org.gnome.DejaDup.OpenStack authurl ''
org.gnome.DejaDup.OpenStack tenant ''
org.gnome.DejaDup.OpenStack username ''
org.gnome.DejaDup.OpenStack container 'hugo-Studio-1747'
org.gnome.DejaDup.GCS id ''
org.gnome.DejaDup.GCS bucket ''
org.gnome.DejaDup.GCS folder 'hugo-Studio-1747'
org.gnome.DejaDup.GDrive email ''
org.gnome.DejaDup.GDrive folder '/deja-dup/hugo-Studio-1747'
org.gnome.DejaDup.Rackspace username ''
org.gnome.DejaDup.Rackspace container 'hugo-Studio-1747'
org.gnome.DejaDup.File path '/home/hugo/deja-dup'
org.gnome.DejaDup.File short-name 'BackupUbuntu'
org.gnome.DejaDup.File uuid '5EF8814121168BFA'
org.gnome.DejaDup.File icon '. GThemedIcon drive-harddisk-usb drive-harddisk drive'
org.gnome.DejaDup.File relpath b'Ubuntu110516'
org.gnome.DejaDup.File name 'ST325082 3A: BackupUbuntu'
org.gnome.DejaDup.File type 'volume'

 * If you're having problems restoring:
    DEJA_DUP_DEBUG=1 deja-dup --restore | tail -n 1000 > /tmp/deja-dup.log GIVES NO RESULTS

Revision history for this message
Mikko Lempola (mikko-lempola-gmail) wrote :

1. It might be worth trying to use live-usb and check if your files are still there.

2. If you have another computer to play with, why don't you install the very same Ubuntu 15 (15.04 or 15.10) you already had and see if restoring works with that?

Revision history for this message
Nick Allen (nick-tallguy) wrote :

Since installing 16.04 both backup & restore are failing with message
"BackendException: Could not initialise backend: No module named gi.repository"

Revision history for this message
Nick Allen (nick-tallguy) wrote :

Probably not very elegant, & it may not solve everyone's problem, but I;
1. Removed duplicity (deja-dup) using the ubuntu software centre,
2. Using synaptic package manager, installed;
    a/. deja-dup &
    b/. deja-dup-backend-gvfs (Remote server support for Deja dup)

Both backup & restore are now working for me.

visible in synaptic are other add-ons relating to storage in cloud folders and Amazon s3, which may help if appropriate to you.

Good luck!

Revision history for this message
Michael Terry (mterry) wrote :

Dependency installation should be better these days.

For the original report, I'm guessing install duplicity manually would have been a workaround. But I assume you've moved on. I'll close this out.

Changed in deja-dup:
status: New → Fix Released
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