"could not back up files" dialog never shown; breaks scheduled backups

Bug #1232873 reported by Siddu on 2013-09-29
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Déjà Dup
deja-dup (Arch Linux)
deja-dup (Ubuntu)

Bug Description

On the conclusion of a backup, if any nonreadable files exist in the backup source directories, Deja Dup shows a notification at the bottom of my screen telling me that the backup completed but not all files were able to be backed up; "see dialog for details". However, this dialog never appears. As a result, the "deja-dup --backup --auto" process never terminates, as it's waiting for me to close a dialog that never appeared in the first place.

This effectively breaks the automatic, "set-and-forget" backup strategy, as deja-dup-monitor will not launch another scheduled backup until the deja-dup process exits, which will never happen.

This only happens when deja-dup is launched with "deja-dup --backup --auto"; launching with "deja-dup --backup" (no auto) does show the dialog at the end of the process, allowing me to close it and properly terminate the backup.

~$ lsb_release -d
Description: Ubuntu Saucy Salamander (development branch)

~$ dpkg-query -W deja-dup duplicity
deja-dup 27.3.1-0ubuntu1
duplicity 0.6.21-0ubuntu4

arst06d (david-arstall) wrote :

Yes - also affects me running xubuntu 13:10.

I don't see a dialog - only way I know the backup has failed (or is still waiting to finish) is if I access the Deja-dup ui and the Backup Now button is greyed out. I then check Task Manager and see "deja-dup --backup --auto" is still alive. Kill that and all OK.

I don't know what file(s) it gets hung up on as I don't see a dialog.

This was also raised in Question #237446 but was never resolved as far as I can see.

Changed in deja-dup:
status: New → Confirmed
Matthew Haughton (snafu109) wrote :

I have the exact same issue.

$ lsb_release -d
Description: Ubuntu 13.10

$ dpkg-query -W deja-dup duplicity
deja-dup 27.3.1-0ubuntu1
duplicity 0.6.21-0ubuntu4.1

Running XFCE.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in deja-dup (Ubuntu):
status: New → Confirmed

Bump. Affects me on Linux Mint 17.3 Rosa.

simon place (psiplace) wrote :

same here. ubuntu mate 15.10

waste of time.

i even had to check system monitor to find out this was called "Déjà Dup" to be able to report this bug, but 3 years down the line still being put in new systems, probably this is just more waste of my time.

TheOldFellow (theoldfellow) wrote :

Does anyone know of a backup program that works? This one never terminates and doesn't report errors to alog like any, and I mean ANY, sensible, properly programmed program.

From this raised in 2008, and still unaddressed in 2016, 8 YEARS later, it isn't actually maintained either.

Vej (vej) wrote :

Hello everyone affected. Is this still related to an option called "--auto" as described by the original author?

I could not find such an option in a recent version of Déjà Dup.

Changed in deja-dup:
status: Confirmed → Incomplete
Changed in deja-dup (Ubuntu):
status: Confirmed → Incomplete
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