Debian
virtualbox-ext-pack package

package virtualbox-ext-pack 5.0.18-1 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1604262 reported by Jon Holstrom on 2016-07-19

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	virtualbox-ext-pack (Debian)	Fix Released	Unknown	debbugs #800034
	virtualbox-ext-pack (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

Installed systemback, made 18 gig image, installed to USB.
On booting got a few errors, ran update, upgrade and here we are

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: virtualbox-ext-pack 5.0.18-1
ProcVersionSignature: Ubuntu 4.4.0-31.50-lowlatency 4.4.13
Uname: Linux 4.4.0-31-lowlatency x86_64
NonfreeKernelModules: vboxpci vboxnetadp vboxnetflt vboxdrv
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
Date: Tue Jul 19 00:12:16 2016
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2016-07-08 (11 days ago)
InstallationMedia:

PackageArchitecture: all
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.1
apt 1.2.12~ubuntu16.04.1
SourcePackage: virtualbox-ext-pack
Title: package virtualbox-ext-pack 5.0.18-1 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Jon Holstrom (7-jon-r) wrote on 2016-07-19:

AptOrdering.txt Edit (2.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (7.2 KiB, text/plain; charset="utf-8")
Df.txt Edit (628 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (74.5 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (3.3 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (5.7 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (1.7 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (12.3 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2016-07-19

tags:

removed: need-duplicate-check

Revision history for this message

Gianfranco Costamagna (costamagnagianfranco) wrote on 2016-07-19:

Hi, sorry but different home directories aren't supported at this moment
VBoxManage: error: The installer failed with exit code 1: VBoxExtPackHelperApp: error: Failed to rename the extension pack directory: VERR_NOT_SAME_DEVICE
VBoxManage: error: VBoxExtPackHelperApp: error: If the problem persists, try running the command: VBoxManage extpack cleanup
VBoxManage: error: rcExit=1
VBoxManage: error: Details: code NS_ERROR_FAILURE (0x80004005), component ExtPackManagerWrap, interface IExtPackManager
VBoxManage: error: Context: "RTEXITCODE handleExtPack(HandlerArg*)" at line 1199 of file VBoxManageMisc.cpp
dpkg: error processing archive /var/cache/apt/archives/virtualbox-ext-pack_5.0.24-0ubuntu1.16.04.1_all.deb (--unpack):