the change from libsane to libsane1 broke many (all?) 3rd party plug-ins for sane

[PeterPall]

Note to SRU Team
================
The first proposed fix (1.0.27-1~experimental2ubuntu2) failed because it needed to be a versioned Provides, not just a Provides.

Impact
======

1) The Debian maintainer renamed libsane to libsane1-experimental "to match with the soname". This apparently fixes a Lintian warning, but makes installing 3rd-party plug-ins hard, as they typically depend on "libsane", not on "libsane1". The first try to add a "Provides: libsane" to libsane1 (which created a virtual package) didn't make drivers installable that claim to depend on a minimum version of libsane as virtual packages are ignored in this case.

2) The soname change might be justified by the new version breaking (several? most?) 3rd party plug-ins even if the library version number doesn't indicate any bigger change than any ordinary new version of the library - which might indicate that this phenomenon might be an upstream bug.

libsane 1.0.25 in zesty includes libsane.so.1.25
libsane1 1.0.27 in artful includes libsane.so.1.27

It is to note that depending on the manufacturer for many old scanners there won't be new versions of the plug-ins that are recompiled like this.

Test Case
=========
Visit http://support.epson.net/linux/en/iscan_c.html
Download the amd64 deb .tar.gz
Unzip it.
Install the iscan .deb from the core folder.

It won't install before this SRU because it Depends: libsane

Regression Potential
====================
The fix here was proposed to the Debian maintainer in July but there's been virtually zero response on it. In the meantime the workaround that was proposed initially has started to result in automatically uninstalling gtk - which makes the system basically useless.

It doesn't seem like adding the Provides will make things any worse for third-party drivers but it has a goodme chance of making things better for some.

Original Bug Report
===================
I don't know if that can be prevented in the long run. But both brscan (for my brother scanner) and iscan (for my epson scanners) have been broken by the change from libsane to libsane1. For iscan I have unpackaged the debian package, changed the dependency it contains from libsane to libsane1 and installed the changed package. But even then my epson scanners no more work leaving me without any scanner => Reporting a bug.

Impossibility of workarounds
----------------------------
Just installing an old version of libsane is impossible as it uninstalls libgtk (which depends on libsane1 which conflicts with libsane) making the system basically useless.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: libsane1 1.0.27-1~experimental1ubuntu2
Uname: Linux 4.13.0-041300rc2-lowlatency x86_64
ApportVersion: 2.20.6-0ubuntu4
Architecture: amd64
Date: Sat Jul 29 08:38:15 2017
EcryptfsInUse: Yes
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)

[Jörg Frings-Fürst (jff-de)]

Hello Peter,

I really don't understand why Ubuntu use packages from the Debian experimental branch.

The experimental version is very buggy and the requested transition from libsane to libsane1 isn't
ready to start.

CU
Jörg Frings-Fürst
Maintainer of sane-backends at Debian

[PeterPall (peterpall)]

On 29.07.2017 11:32, Jörg Frings-Fürst wrote:
> Hello Peter,
>
> I really don't understand why Ubuntu use packages from the Debian
> experimental branch.
>
> The experimental version is very buggy and the requested transition from libsane to libsane1 isn't
> ready to start.
>

Debian unstable sometimes lacks behind the real development by years.
Testing often is much more stable, which means that ubuntu on a regular
basis pulls packages from debian-testing. Unfortunately this way broken
packages tend to enter ubuntu, as well...

[Jeremy Bícha (jbicha)]

Jörg, I pushed 1.0.27 from experimental to Ubuntu 17.10 because Ubuntu had been using an old git snapshot before which wasn't good at all.

Jörg, does it make sense to add 'Provides: libsane' to libsane1?

PeterPall, please report this issue to the providers of those third-party plugins.

[PeterPall (peterpall)]

I don't know all makers of scanners that aren't supported by a stock sane. Also if I wrote a mail to <email address hidden> or <email address hidden> telling them that their driver doesn't work with the newest experimental package from debian, but that I don't know any details what has changed I don't expect them to panick and to do something.

The "provides" looks like being a first step, though, if the two libraries are in fact compatible to each other: This would at least allow to install scanner drivers from 3rd party manufacturers.

[marco ghidinelli (marcogh)]

Hello,

force (dpkg install --force-all) the installation doesn't solve the problem, so I think that the "provides" will not solve anything.

Let me know if i can help testing things.

[Mariusz Dykierek (mariusz.dykierek)]

I have been using (x)sane with my 17.02 without a problem.
After upgrade to 17.10:
 - my Xerox WorkCentre 3525 doesn't get detected (editing /etc/sane.d/xerox_mfp.conf helps though).
 - the XSane GUI closes after preview or scan with the following message "Not a JPEG file: starts with 0x00 0x00"
If this can't be fixed, a roll-back to 1.0.25 should probably be considered?

[Mariusz Dykierek (mariusz.dykierek)]

Looks like other distributions suffer from the same:
https://bugzilla.redhat.com/show_bug.cgi?id=1468986

[Jörg Frings-Fürst (jff-de)]

Hi Mariusz,

as already written in the post 2 it is irresponsible to use a package from the Experimental branch in a production system.

CU
Jörg

[PeterPall (peterpall)]

Same question from me: We cannot possibly want to break a big percentage of all scanners and MFC devices out in the wild.

[Jeremy Bícha (jbicha)]

Jörg, thanks for your feedback but could you respond to comment 4?

[dino99 (9d9)]

@Jeremy

only a comment : why not renaming libsane1 to libsane ?

and from the debian report above:
" Renaming the package to libsane1 without adding a "provides" breaks that dependency and it seems
like merely adding the "provides" does not get them into a working order again."

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Jeremy Bícha (jbicha)]

@dino99, because I'm trying to coordinate that kind of thing with the Debian maintainer… See comment 4.

[Mariusz Dykierek (mariusz.dykierek)]

Linking libsane.so.1.0.27 as libsane.so or copying doesn't seem to solve the problem.
Anyone checked if Debian works with that?

[luca.mg (luca-mg)]

Hi all, as a workaround on ubuntu artful I got rolled back to libsane libsane-common from zesty, that is 1.0.25+git20150528-1ubuntu4, and xsane xsane-common 0999.3ubuntu2, locked to those releases; my Epson Perfection 4490 scanner (third party epkowa backend) would only run as root; added the lines
# Epson Perfection 4490
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0119", ENV{libsane_matched}="yes"
to the file /lib/udev/rules.d/60-libsane.rules right after the line
LABEL="libsane_usb_rules_begin"
and the scanner is now working as it always did.
Would be great if this libsane1 thing would be fixed though.

[Neil Gunther (neil-gunther)]

Another workaround is to install this ppa:

https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-git

And launch Iscan with sudo iscan.

[guascoe (guascoe)]

Hi all, none of the suggested workaround works for me: change of libsane and libsane-common to older or different version leads to uninstall of gnome-control-center,ubuntu-desktop, and several other packages, leaving the system in an unconsistent state.
Bye

[PeterPall (peterpall)]

On my system uninstalling libsane1 uninstalls colord - which uninstalls gnome - which means that this isn't an option.

Vuescan (costly!) and manually extracting and placing the contents of the .deb packages with the scanner plug-ins seems to currently work. But - I still wonder if there is a better way...

[Mariusz Dykierek (mariusz.dykierek)]

We had a working set of software.
Now we have a non-working set of software without a feasible workaround (maybe except for phone camera).
May I kindly ask why don't "we" revert the "improvement" to the previous state and happily use our scanners for everyday work and fun?

[dino99 (9d9)]

You still can try the zesty version: download the required package(s), then install via 'dpkg -i' over the installed one(s)
https://launchpad.net/ubuntu/+source/sane-backends

[PeterPall (peterpall)]

@dino99: You cannot sqitch the zesty version any more. At least if you want your computer have a working graphical user interface: lib colord depends in libsane1 - and colord on libcolord. And gnome on colord:

gunter@Marius:~$ sudo apt-get remove libcolord2
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following additional packages will be installed:
  emacs25-lucid xaw3dg
Suggested packages:
  emacs25-common-non-dfsg
The following packages will be REMOVED:
  apport-gtk apturl bamfdaemon baobab brasero brasero-cdrkit cairo-dock
  cairo-dock-core cairo-dock-plug-ins
  cairo-dock-plug-ins-dbus-interface-python cairo-dock-plug-ins-integration
  caribou cheese chrome-gnome-shell classicmenu-indicator colord compiz
  compiz-gnome dconf-editor easytag emacs24 emacs25 evince
  evolution-data-server evolution-data-server-online-accounts file-roller
  firefox frei0r-plugins gcr gedit gir1.2-appindicator3-0.1 gir1.2-caribou-1.0
  gir1.2-clutter-1.0 gir1.2-gcr-3 gir1.2-gdl-3 gir1.2-gnomebluetooth-1.0
  gir1.2-gnomedesktop-3.0 gir1.2-gspell-1 gir1.2-gtk-3.0 gir1.2-gtksource-3.0
  gir1.2-gtkspell3-3.0 gir1.2-gweather-3.0 gir1.2-mutter-1 gir1.2-nautilus-3.0
  gir1.2-nmgtk-1.0 gir1.2-peas-1.0 gir1.2-rb-3.0 gir1.2-totem-1.0
  gir1.2-vte-2.91 gir1.2-webkit2-4.0 gir1.2-wnck-3.0 gjs gkbd-capplet
  gnome-bluetooth gnome-control-center gnome-disk-utility gnome-font-viewer
  gnome-getting-started-docs gnome-getting-started-docs-de gnome-keyring
  gnome-online-accounts gnome-power-manager gnome-screensaver gnome-screenshot
  gnome-session gnome-session-bin gnome-session-wayland gnome-settings-daemon
  gnome-shell gnome-software gnome-software-plugin-snap gnome-system-log
  gnome-system-monitor gnome-system-tools gnome-terminal gnome-tweak-tool
  gnome-user-docs gnome-user-guide gnome-user-share gstreamer1.0-clutter-3.0
  gstreamer1.0-plugins-bad gtk3-engines-unico gucharmap gufw handbrake ibus
  ibus-gtk3 indicator-application indicator-printers language-selector-gnome
  libappindicator3-1 libavahi-ui-gtk3-0 libbrasero-media3-1 libcanberra-gtk3-0
  libcanberra-gtk3-module libcaribou0 libcheese-gtk25 libcheese8
  libclutter-1.0-0 libclutter-gst-3.0-0 libclutter-gtk-1.0-0 libcolord-gtk1
  libcolord2 libcolorhug2 libevdocument3-4 libevview3-3 libgail-3-0
  libgcr-ui-3-1 libgdl-3-5 libgdl-3-dev libgjs0g libgldi3 libgnome-bluetooth13
  libgnome-desktop-3-12 libgnomekbd8 libgoa-backend-1.0-1 libgspell-1-1
  libgspell-1-dev libgtk-3-0 libgtk-3-bin libgtk-3-dev libgtkmm-3.0-1v5
  libgtkmm-3.0-dev libgtksourceview-3.0-1 libgtksourceview-3.0-dev
  libgtkspell3-3-0 libgtkspell3-3-dev libgtkspellmm-3.0-0v5
  libgtkspellmm-3.0-dev libgucharmap-2-90-7 libgweather-3-6 libido3-0.1-0
  libindicator3-7 libmetacity1 libmutter-1-0 libnautilus-extension1a
  libnm-gtk0 libnma0 libopencv-calib3d3.1 libopencv-contrib3.1
  libopencv-features2d3.1 libopencv-highgui3.1 libopencv-objdetect3.1
  libopencv-stitching3.1 libopencv-videostab3.1 libpeas-1.0-0
  libreoffice-avmedia-backend-gstreamer libreoffice-gnome libreoffice-gtk3
  librhythmbox-core10 librsvg2-bin libtimezonemap1 libtotem0 libunique-3.0-0
  libunity-settings-daemon1 libvte-...

[PeterPall (peterpall)]

In the above I didn't copy-and-paste the additional info that about 100 packages can be autoremoved after removing libsane1 because after removing all applications that depend on gtk many libraries are unused.

[Andy Whitcroft (apw)]

Hello PeterPall, or anyone else affected,

Accepted sane-backends into artful-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/sane-backends/1.0.27-1~experimental2ubuntu2 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested and change the tag from verification-needed-artful to verification-done-artful. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-artful. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Im sorry but https://launchpad.net/ubuntu/+source/sane-backends/1.0.27-1~experimental2ubuntu2 doesn't solve the problem.

This is what I get when I want to install my Epson V300 (sorry comments are in german, but I'm sure you understand what goes wrong: libsane is missing):

Hinweis: »libsane1« wird an Stelle von »libsane« gewählt.
libsane1 ist schon die neueste Version (1.0.27-1~experimental2ubuntu2).
0 aktualisiert, 0 neu installiert, 0 zu entfernen und 0 nicht aktualisiert.
Vormals nicht ausgewähltes Paket iscan wird gewählt.
(Lese Datenbank ... 154273 Dateien und Verzeichnisse sind derzeit installiert.)
Vorbereitung zum Entpacken von .../core/iscan_2.30.2-2_amd64.deb ...
»Umleitung von /usr/share/man/man5/sane-epkowa.5.gz zu /usr/share/man/man5/sane-epkowa-deb.5.gz durch iscan« wird hinzugefügt
Entpacken von iscan (2.30.2-2) ...
Vorbereitung zum Entpacken von .../iscan-data_1.36.0-1_all.deb ...
Entpacken von iscan-data (1.36.0-1) über (1.36.0-1) ...
Vormals nicht ausgewähltes Paket esci-interpreter-gt-f720 wird gewählt.
Vorbereitung zum Entpacken von .../esci-interpreter-gt-f720_0.1.1-2_amd64.deb ...
Entpacken von esci-interpreter-gt-f720 (0.1.1-2) ...
dpkg: Abhängigkeitsprobleme verhindern Konfiguration von iscan:
 iscan hängt ab von libsane (>= 1.0.11-3); aber:
  Paket libsane ist nicht installiert.
  Version von libsane auf dem System, bereitgestellt von libsane1:amd64, ist <keine>.

dpkg: Fehler beim Bearbeiten des Paketes iscan (--install):
 Abhängigkeitsprobleme - verbleibt unkonfiguriert
iscan-data (1.36.0-1) wird eingerichtet ...
dpkg: Abhängigkeitsprobleme verhindern Konfiguration von esci-interpreter-gt-f720:
 esci-interpreter-gt-f720 hängt ab von iscan (>= 2.16.1); aber:
  Paket iscan ist noch nicht konfiguriert.

dpkg: Fehler beim Bearbeiten des Paketes esci-interpreter-gt-f720 (--install):
 Abhängigkeitsprobleme - verbleibt unkonfiguriert
Trigger für man-db (2.7.6.1-2) werden verarbeitet ...
Trigger für gnome-menus (3.13.3-6ubuntu5) werden verarbeitet ...
Trigger für desktop-file-utils (0.23-1ubuntu3) werden verarbeitet ...
Trigger für mime-support (3.60ubuntu1) werden verarbeitet ...
Trigger für udev (234-2ubuntu12) werden verarbeitet ...
Fehler traten auf beim Bearbeiten von:
 iscan
 esci-interpreter-gt-f720

[PeterPall (peterpall)]

The next question would be if things would now work if libsane1 would contain a "provides libsane".
Would it be possible for you to install esci-interpreter-gt-f720 ignoring the missing dependency?

I think the command that does do this would be:

sudo dpkg -i --force-depends esci-interpreter-gt-f720

Thanks a lot in advance! Will try if the new sane-backends would make my brother scanner work again if the "provides libsane" were present in "libsane1" as soon as I get home.

[Jeremy Bícha (jbicha)]

staedtler-przyborski, are you sure that you installed libsane1 1.0.27-1~experimental2ubuntu2 ?
Try prefixing your terminal command with LANGUAGE=C.UTF-8 to get English translations.

[PeterPall (peterpall)]

The same happens here: Cannot install any plug-ins as they depend on libsane the default way: What I have installed is libsane1 1.0.27-1~experimental2ubuntu2 which isn't named "libsane".

Forcing the install still means that neither my Brother nor my Epson scanner is detected even with the new version of sane-backends.

[Mariusz Dykierek (mariusz.dykierek)]

Installed the prereleased libsane-common, libsane1, sane-utils:
- libsane-common is already the newest version (1.0.27-1~experimental2ubuntu2).
- libsane1 is already the newest version (1.0.27-1~experimental2ubuntu2).
- libsane1 set to manually installed.
- sane-utils is already the newest version (1.0.27-1~experimental2ubuntu2).
My Xerox Workcentre 3225 still does not work.
No change in comparison to the previous experimental version whatsoever.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Just for the record. When installing iscan and esci-interpreter-gt-f720 using 'sudo dpkg -i --force-depends', they get installed. But my Epson V300 is not recognized.

When I start 'scanimage -L' only my Epson XP-540 networkscanner is found, not my local attached Epson V300

scanimage -L
device `imagescan:esci:networkscan://192.168.50.24:1865' is a Epson XP-540.

And yes 'libsane1 1.0.27-1~experimental2ubuntu2' is installed and in use. Luckily it don't breaks my Epson XP-540.

[Mariusz Dykierek (mariusz.dykierek)]

To be exact, when specified in xerox_mfp.conf with tcp <address>, the device gets detected.
The problem is that an attempt to scan or acquire a preview results in an error and the Workcentre remains in "scanning" forever - kind of hang. I wouldn't call it "being functional".
Above means that despite your Epson XP-540 gets detected, doesn't mean it will work.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

My Epson XP-540 works.

Curiously with simple-scan and with xsane, but not with Imagescan provided by Epson.
But thats another problem, image-scan scans but can't save the scanned image ... With Ubuntu 17.04 (using Sane 1.0.25) behaviour of imagescan was identical. I already reported this months ago Epson at https://github.com/utsushi to be exactly. Maybe Olaf Meeuwissen (Sane developer) someday will fix it.

Seems time that I should try what happens when I attach the XP 540 locally, then it needs another plugin than networkscan. Hopefully I find the time this weekend to test.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Epson XP-540 attached locally also works (tested with simple-scan)

scanimage -L
device `imagescan:esci:networkscan://192.168.50.24:1865' is a Epson XP-540
device `imagescan:esci:usb:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-8/3-8:1.0' is a EPSON XP-540_Series

It uses the imagescan-plugin-gt-s650 which installed flawless

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

In the meanwhile I discovered:

The Epson XP-540 Scanner-part is identical to the Standalone Epson V39 Scanner. For the V39 the plugin-gt-s650 comes in two flavours: As fully functional imagescan plugin, which doesn't have libsane as dependency and as non-functional iscan plugin which relys on libsane.

[Hans Schwimmbeck (hans.schwimmbeck)]

Hopefully this bug will be fixed eventually, but for now I found an ugly workaround which made my Brother scanner (brscan3 driver) work again.

- Installed the equivs package.

- Purged libsane1 by 'sudo dpkg --purge --ignore-depends=libsane1 libsane1'.

- Installed the zesty versions of libsane, libsane-common and sane-utils by 'sudo dpkg -i' and marked them not to be upgraded by 'sudo apt-mark hold libsane libsane-common sane-utils'.

- Created a controlfile 'libsane1' by 'equivs-control libsane1' and edited it so that it looks like this:
------------
### Commented entries have reasonable defaults.
### Uncomment to edit them.
# Source: <source package name; defaults to package name>
Section: misc
Priority: optional
# Homepage: <enter URL here; no default>
Standards-Version: 3.9.2

Package: libsane1
Version: 4:99
# Maintainer: Your Name <email address hidden>
# Pre-Depends: <comma-separated list of packages>
# Depends: <comma-separated list of packages>
# Recommends: <comma-separated list of packages>
# Suggests: <comma-separated list of packages>
# Provides: <comma-separated list of packages>
# Replaces: <comma-separated list of packages>
# Architecture: all
# Multi-Arch: <one of: foreign|same|allowed>
# Copyright: <copyright file; defaults to GPL2>
# Changelog: <changelog file; defaults to a generic changelog>
# Readme: <README.Debian file; defaults to a generic one>
# Extra-Files: <comma-separated list of additional files for the doc directory>
# Files: <pair of space-separated paths; First is file to include, second is destination>
# <more pairs, if there's more than one file to include. Notice the starting space>
Description: dummy package
 dummy package for libsane1

------------

- Built a dummy package libsane1_99_all.deb by 'equivs-build libsane1' and installed it by 'sudo dpkg -i' to satisfy dependencies.

[Unbekannte Person (dm60)]

How can ubuntu make such mistakes? I hope a patch comes immediately, because for a new release is very shameful!

[guascoe (guascoe)]

Hans Schwimmbeck "ugly" workaround works for me.
Epson xp-312 is now working also with ISCAN on lan
TNX Hans!

[Daniel Eckl (daniel-eckl)]

The status for Artful is "fix committed". I think that's a mistake. With the committed sane version in artful-proposed, the iscan package does not install like described above, and when installed forcefully, it does not recognize the scanner.

[Neil Gunther (neil-gunther)]

Still no joy:

Hit:1 http://security.ubuntu.com/ubuntu artful-security InRelease
Hit:2 http://archive.canonical.com/ubuntu artful InRelease
Hit:3 http://gb.archive.ubuntu.com/ubuntu artful InRelease
Get:4 http://gb.archive.ubuntu.com/ubuntu artful-updates InRelease [65.4 kB]
Hit:5 http://qgis.org/debian-nightly artful InRelease
Fetched 65.4 kB in 0s (71.4 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package libsane is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
However the following packages replace it:
  libsane1:i386 libsane1

E: Package 'libsane' has no installation candidate

[Jeremy Bícha (jbicha)]

I think we can fix this instead by adding a transitional package libsane which will depend on libsane1.

[luca.mg (luca-mg)]

Installed libsane1 1.0.27-1~experimental2ubuntu2 and the Epson driver doesn't complain about the unmet dependancies anymore, it won't properly install however, resulting in a broken package, impossible to fix, only option is to remove it. This is not a bug IMHO, renaming the package is "operator error", and an insane decision. Wouldn't it be easier to just stick to the working naming instead of messing around with iffy tricks to get this piece of software in a working state? As an early Linux addict, from the 90s Slackware days, this is the first time I feel like being on MS Windows, with fully working hardware to be replaced because becoming

[luca.mg (luca-mg)]

...obsolete by an arbitrary development (mis)decision.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Many thanks to everybody who tries to fix this.

IMHO Things go wrong, but keep in mind 17.10 lives for 9 months, so no real tragedy. Quite more important is that 18.04 LTS will work out-of-box.

[luca.mg (luca-mg)]

Installing xenial lts right now, but what if libsane1 will survive despite the fact that it breaks compatibility with many scanners out in the wild?

[Juergen Schuppke (jusc)]

I did following using synaptic

uninstall Gnome Gnome-session
uninstall libsane1.0.27 experimental
install xubuntu
add http://ppa.launchpad.net/rolfbensch/sane-release/ubuntu artful main
reload
install libsane 1.0.27-artful
close synaptic
load iscan package from epson website
install it with terminal: sudo ./install.sh
restart

my scanner: epson perfection v200

for the next time I use xubuntu.

[Jochen (00joshi)]

9 month is a long time without a scanner ... I don't see waiting for the next version as an option.

[Jeremy Bícha (jbicha)]

Please keep the comments respectful. I encourage you to click the "Does this bug affect you?" button at the top of this bug instead of adding comments to say that you are affected and that you are upset.

I am working on fixing this bug. My first attempt to fix this bug didn't work so I will try a new approach this week (see comment #40 ).

Ubuntu's standard policy for Stable Release Updates is that they should be tested in -proposed for at least a week so that -updates are less likely to introduce bugs. Please be patient.

[PeterPall (peterpall)]

As a 2nd look this is actually 2 bugs:

  - renaming the library broke nearly all 3rd party drivers
  - some drivers were additionally broken by a upstream change.

Perhaps we should split the bug into two parts: Creating a "libsane" that does nothing but depend on "libsane1" will fix the 1st of these bugs. The second one might require help of the sane developers, though...

[luca.mg (luca-mg)]

Dear Jeremy, if this "Please keep the comments respectful." is addressed to me, since english is not my first language I want to clarify that I did not mean to be unrespectful; what I mean is that this looks more like a wart rather than a bug to me, please don't take this personal, and I'm ready to publicly apologize for taking apples for oranges if I was wrong, in the meanwhile no offense intended. And I'm not upset, just willing to help up fixing this hiccup.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Scanning using a HP Officejet Pro 476 attached via network works with libsane1 (proved with simple-scan)

scanimage -L
device `hpaio:/net/hp_officejet_pro_x476dw_mfp?ip=192.168.200.43&queue=false' is a Hewlett-Packard hp_officejet_pro_x476dw_mfp all-in-one

[Michael Barraclough (michael-michaelbarraclough)]

I have an Epson Perfection V500 scanner. It worked perfectly until upgrading from Kubuntu 17:04 to 17:10. Now the scanner cannot be found. I have tried reinstalling the drivers from iscan-gt-x770-bundle-1.0.1.x64.deb. This will not install saying

Package libsane is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
However the following packages replace it:
  libsane1:i386 libsane1

E: Package 'libsane' has no installation candidate

Help please. No scanner means no work. No work means move back to Windows. Really don't want to do that!!!

[luca.mg (luca-mg)]

The ugly workaround from Hans Schwimmbeck works for me with the Epson 4490 scanner (iscan gtx 750 bundle). During install I was required to allow the uninstall of the colord package, which I did, reinstalling it soon after; strangely the removal of colord didn't remove gnome related stuff as experienced in previous attempts to play with the zesty libsane (?!?!?). Other than issuing the hold command in the terminal I've also had to pin the relevant packages within synaptic, or else the software updater would try to upgrade libsane to libsane1 (?!?!? again). This so called ugly workaround is the most elegant solution available at the moment IMHO, thank You for sharing Hans; my workaround (post #16) was preventing the upgrade of many packages, while this supposedly ugly fix doesn't.

[Hans Schwimmbeck (hans.schwimmbeck)]

I called the workaround "ugly", because it bypasses the apt package management routines and there might be no easy way back when a working upgrade is released.

[luca.mg (luca-mg)]

Still on the ugly workaround, while the Epson 4490 scanner keeps working, I further tested with my Brother MFC 1910W printer/scanner, which used to work on zesty. Xsane doesn't see the scanner, it only works as root, that isn't even running sudo xsane, but taking the risk to assign a password to root and running the terminal, su root, giving the newly created password and issuing the xsane command. This is no matter what: I tried to add the relevant lines to the /lib/udev/rules.d/60-libsane.rules file, adding the user to the saned and the scanner groups, thinkering with the /etc/sane.d/dll.conf file, and everything I could possibly think of. Printing works as usual.

[Ubuntu Foundations Team Bug Bot (crichton)]

As a part of the Stable Release Updates quality process a search for Launchpad bug reports using the version of sane-backends from artful-proposed was performed and bug 1725887 was found. Please investigate this bug report to ensure that a regression will not be created by this SRU. In the event that this is not a regression remove the "verification-failed" tag from this bug report and add the tag "bot-stop-nagging" to bug 1725887 (not this bug). Thanks!

[Launchpad Janitor (janitor)]

This bug was fixed in the package sane-backends - 1.0.27-1~experimental2ubuntu2

---------------
sane-backends (1.0.27-1~experimental2ubuntu2) artful; urgency=medium

  * Add "Provides: libsane" to libsane1 (LP: #1707352)

 -- Jeremy Bicha <email address hidden> Tue, 17 Oct 2017 18:18:18 -0400

[floriankeim (floriankeim)]

The fix (new 1.0.27-1~experimental2ubuntu2) does not work for me either, I can't install the drivers for my Perfection V33 Scanner (well, I can by forcing it, but it won't work).

[alpreston (aprestn5)]

1.0.27-1~experimental2ubuntu2 doesn't help - i still get the "libsane not available" error message when trying to install iscan-gt-x820-bundle-1.0.1.x64.deb. My Epson V600 is still not accessible.

[Adam Conrad (adconrad)]

Hello PeterPall, or anyone else affected,

Accepted sane-backends into artful-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/sane-backends/1.0.27-1~experimental2ubuntu2.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested and change the tag from verification-needed-artful to verification-done-artful. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-artful. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

[floriankeim (floriankeim)]

Now the drivers install without problems. However, I still can't connect to the scanner (neither in iscan nor in simple-scan). Simple scan still tells me that an epson scanner is recognised, but drivers are missing.

[PeterPall (peterpall)]

Then one Bug is fixed. Perhaps we should close it and open another one for all the devices a change in sane has broken.

[PeterPall (peterpall)]

Ok... ...the new bug report for all devices that are still affected is: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1728012

[Jochen (00joshi)]

My dependency issues are not solved with the new package:

libsane1 is already the newest version (1.0.27-1~experimental2ubuntu2).

sudo dpkg -i iscan_2.30.3-1_amd64.deb

Selecting previously unselected package iscan.
(Reading database ... 449269 files and directories currently installed.)
Preparing to unpack iscan_2.30.3-1_amd64.deb ...
Unpacking iscan (2.30.3-1) ...
dpkg: dependency problems prevent configuration of iscan:
 iscan depends on libsane (>= 1.0.11-3); however:
  Package libsane is not installed.
  Version of libsane on system, provided by libsane1:amd64, is <none>.

dpkg: error processing package iscan (--install):
 dependency problems - leaving unconfigured

[Jochen (00joshi)]

For some reason I didn't have the latest package ... It is fine with 1.0.27-1~experimental2ubuntu2.1

[Warren (wseverin)]

I two Epson scanners - a V500 and a WF-3540 multifunction. The change to libsane1 seems to have completely broken the V500 and partiallty broken the WF-3540 scanner.

However, I have found a solution to at least get past the libsane dependency problem on installation. The solution I used was to extract the deb files, edit the control file dependencies from libsane to libsane1, then rebuild the debs and install them. Like so, where foo is the 3rd party deb file:
[code]
dpkg-deb -x foo.deb tmpdir
dpkg-deb --control foo.deb tmpdir/DEBIAN
# use editor of choice to change the depend from
# libsane (>= 1.0.11-3) to libsane1 (>= 1.0.27)
nano tmpdir/DEBIAN/control
dpkg -b tmpdir modified.deb
[/code]
Then install the modified deb.

As a temporary workaround this could be automated with a short shell script for affected users.

[guascoe (guascoe)]

1.0.27-1~experimental2ubuntu2.1 doesn't solve the problem in my case.
Iscan can be installed without problem but is unable to find the scanner on LAN or via USB.

[Ubuntu Foundations Team Bug Bot (crichton)]

As a part of the Stable Release Updates quality process a search for Launchpad bug reports using the version of sane-backends from artful-proposed was performed and bug 1728198 was found. Please investigate this bug report to ensure that a regression will not be created by this SRU. In the event that this is not a regression remove the "verification-failed" tag from this bug report and add the tag "bot-stop-nagging" to bug 1728198 (not this bug). Thanks!

[Warren (wseverin)]

I have created a generalized bash script that rebuilds .deb packages, changing the dependency from libsane (whatever version) to libsane1 (>= 1.0.27). Here for your enjoyment is "fixlibsane1.sh":

[code]
#!/bin/bash

# A simple script to make packages that are uninstallable due to change from
# libsane to libsane1 installable, by changing the dependency in the .deb package.
# First parameter is path to .deb file to modify, like so:
# ./fixlibsane1.sh iscan_2.30.3-1_amd64.deb
# The "Depends: field will have libsane (version)" changed to "libsane1 (>= 1.0.27)"
# A new deb package will be created alongside the original, ending in "-mod.deb"
# --Warren Severin

indebfull=$1
indebbase=$(basename "$indebfull")
indebdir=$(dirname "$indebfull")
indebext="${indebbase##*.}"
indebroot="${indebbase%.*}"
tmpdir=$(mktemp -d)

if [ ! "$indebext" = "deb" ]; then
  echo "Did you enter the path to the .deb file as the first parameter? Exiting."; exit 1; fi
if [ ! -e "$indebfull" ]; then
  echo "Not finding $indebfull. Exiting."; exit 1; fi
if [ -z $(which perl) ]; then
  echo "This script requires perl. Do you need to install it? Exiting."; exit 1; fi

dpkg-deb -x "$indebfull" "$tmpdir"
dpkg-deb --control "$indebfull" "$tmpdir/DEBIAN"
perl -i -pe 's/^(Depends:.*?)libsane( +\(.*?\))?/\1libsane1 (>= 1.0.27)/' "$tmpdir/DEBIAN/control"
dpkg -b "$tmpdir" "${indebdir}/${indebroot}-mod.deb"

rmdir --ignore-fail-on-non-empty "$tmpdir"
echo "Done!"
[/code]

[Jeremy Bícha (jbicha)]

Warren, that's unnecessary. There is a fix in artful-proposed that just needs to wait a week or so before promoting to artful-updates.

[Jeremy Bícha (jbicha)]

After installing libsane1 1.0.27-1~experimental2ubuntu2.1 from artful-proposed, I was able to complete the test case successfully and install the Epson iscan .deb's.

[Warren (wseverin)]

I truly hope that in the very near future that script becomes unnecessary. Anybody who wants their scanner software installed sooner is welcome to give the script a try. And, thanks for your work on resolving this issue!

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

True Epson iscan .deb's can be installed now.

But nevertheless Epson scanners relying on iscan refuse to work (Epson V300 in my case).

scanimage -L doesn't detect them, neither iscan, simple-scan or xsane.

This is less than half a fix.

BTW. in Ubuntu 17.04 the scanner worked with libsane 1.0.25 and with libsane 1.0.27 (provided by Rolf Bensch https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-git/+packages).

[PeterPall (peterpall)]

On my computer when I try to scan ltrace tells me:

sane_get_devices(0x7ffc84845e50, 0, 0, 0) = 0

[Martin (martin3000)]

I just installed the artful-proposed files.
"sane-find-scanner" finds my epson scanner. But "scanimage -L" does not find anything.

[luca.mg (luca-mg)]

Hi there, I uninstalled the ugly workaround and purged the zesty packages sane, libsane, xsane, scanner drivers, and all the bells and whistles; reinstalled libsane1 1.0.27-1~experimental2ubuntu2.1, sane, xsane, simple-scan, Brother and Epson drivers with no issues. In short: the Epson 4490 Photo scanner doesn't work at all, the Brother MDC-1910W scanner only works as root. In details:

Epson 4490 Photo as user
sane-find-scanner detects a bunch of USB devices including the scanner, but has not enough permission
scanimage -l no SANE devices found
iscan, simple-scan, and xsane do not work

Epson 4490 Photo as root
sane-find-scanner ok
scanimage -l no SANE devices found
iscan, simple-scan, and xsane do not work

Brother MFC-1910W as user
sane-find-scanner detects a bunch of USB devices including the scanner, but has not enough permission
scanimage -l no SANE devices found
simple-scan and xsane do not work

Brother MFC-1910W as root
sane-find-scanner ok
scanimage -l ok
simple-scan ok
xsane ok

[Mariusz Dykierek (mariusz.dykierek)]

Following the PeterPall's suggestion I have moved my "issue" discussion to the broken scanner list.
Looks like we still keep discussing failure here though. Here are my remarks:
My malfunction hasn't changed a bit with the 1.0.27-1~experimental2ubuntu2.1 package.
Like before xsane crashes with the following message:
  Not a JPEG file: starts with 0x00 0x00
and/or hangs with "Scanning" status.
And it looks like we have a 3rd bug that relates to the "uprade": https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1724078
Some of you might wan't to "be affected" too.

[Martin (martin3000)]

I found out that I have to run scanimage -L with "sudo" to detect my scanner.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Today I managed to bring back my dead Epson V300 alive :-)

1. Install libsane1 1.0.27-1~experimental2ubuntu2.1

2. Install iscan-gt-f720-bundle-1.0.1.x64.deb.tar.gz

3. Copy (or move) the files from /usr/lib/sane (libsane-epkowa.la, libsane-epkowa.so.1, libsane-epkowa.so.1.0.15 in my case) to /usr/lib/x86_64-linux-gnu/sane

4. reboot.

Guess this works with all Iscan depend scanners from Epson

For me the bug is fixed ...

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Just for the record

scanimage -L
device `epkowa:interpreter:003:007' is a Epson Perfection V300 flatbed scanner
device `imagescan:esci:networkscan://192.168.50.24:1865' is a Epson XP-540

Iscan, simple-scan, Xsane are working as expected.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

BRScan users can you try what happens when you copy the files (libsane-brother*) from /usr/lib64/sane/ to /usr/lib/x86_64-linux-gnu/sane.

Maybe the fix for brother scanners is as easy as the one for the epson ones ...

[floriankeim (floriankeim)]

mmh, I tried that for my Epson using iscan-perfection-v330-bundle-1.0.1.x64.deb.tar.gz, but it still does not work.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Can you try it as root ?

[Michael Barraclough (michael-michaelbarraclough)]

"Today I managed to bring back my dead Epson V300 alive :-)

1. Install libsane1 1.0.27-1~experimental2ubuntu2.1

2. Install iscan-gt-f720-bundle-1.0.1.x64.deb.tar.gz

3. Copy (or move) the files from /usr/lib/sane (libsane-epkowa.la, libsane-epkowa.so.1, libsane-epkowa.so.1.0.15 in my case) to /usr/lib/x86_64-linux-gnu/sane"

Please forgive my ignorance.

I assume that I need to add a PPA to get to libsane1 1.0.27-1~experimental2ubuntu2.1. What is the apt command for this?

Having added the PPA, what then is the apt command to install libsane1 1.0.27-1~experimental2ubuntu2.1

Also, is iscan-gt-f720-bundle-1.0.1.x64.deb.tar.gz scanner specific? I think that I have been using iscan-gt-x770-bundle-1.0.1.x64.deb.tar.gz for my Epson Perfection V500.

Any help would be much appreciated.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

If you don't want to enable the proposed repository the easiest way is to download the files and install them from local

https://launchpad.net/ubuntu/artful/+upload/16734103/+files/libsane1_1.0.27-1~experimental2ubuntu2.1_amd64.deb

https://launchpad.net/ubuntu/artful/+upload/16734103/+files/sane-utils_1.0.27-1~experimental2ubuntu2.1_amd64.deb

https://launchpad.net/ubuntu/artful/+upload/16734103/+files/libsane-common_1.0.27-1~experimental2ubuntu2.1_all.deb

Yes the bundle is scanner specific. Iscan is identical, only the scanner-plugin differs.

[Michael Barraclough (michael-michaelbarraclough)]

Downloaded and installed (no error messages) libsane-common, libsane1 and sane-utils. Thank you.

Installed iscan-gt-x770-bundle-1.0.1.x64.deb with no errors.

sudo sane-find-scanner gives

found USB scanner (vendor=0x04b8 [EPSON], product=0x0130 [EPSON Scanner]) at libusb:006:004
  # Your USB scanner was (probably) detected.

scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in [YES], turned on [YES] and detected by the
sane-find-scanner tool [YES - see above]

iscan gives "Could not send command to scanner. Check the scanner's status"
xsane gives "No devices available"

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Please try 'sudo scanimage -L'

if scanimage succeeds and finds the scanner check if you have a file named 79-udev-epson.rules in /etc/udev/rules.d

If yes content:

If no it should have the following content:

# chmod device EPSON group
ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"

[Michael Barraclough (michael-michaelbarraclough)]

sudo scanimage -L

No scanners were identified.

[Rolf Bensch (rolfbensch)]

@Peter:
Alternatively you could use the sources from SANE's daily git snapshots instead of using Debian experimental branch.

This also breaks my ppa, which provides builds from SANE's daily git snapshots.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Do you have really copied the content of /usr/lib64/sane/ to /usr/lib/x86_64-linux-gnu/sane ?

Whats with 79-udev-epson.rules in /etc/udev/rules.d ?

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

I verified that my Epson V300 works with a fresh Ubuntu 17.10 installation by doing the following steps

1. Install libsane1 1.0.27-1~experimental2ubuntu2.1

If you don't want to enable the proposed repository the easiest way is to download the files and install them from local

https://launchpad.net/ubuntu/artful/+upload/16734103/+files/libsane1_1.0.27-1~experimental2ubuntu2.1_amd64.deb

https://launchpad.net/ubuntu/artful/+upload/16734103/+files/sane-utils_1.0.27-1~experimental2ubuntu2.1_amd64.deb

https://launchpad.net/ubuntu/artful/+upload/16734103/+files/libsane-common_1.0.27-1~experimental2ubuntu2.1_all.deb

2. Install iscan-gt-f720-bundle-1.0.1.x64.deb.tar.gz

3. Copy (or move) the files from /usr/lib/sane (libsane-epkowa.la, libsane-epkowa.so.1, libsane-epkowa.so.1.0.15) to /usr/lib/x86_64-linux-gnu/sane

4. generate a file /etc/udev/rules.d/79-udev-epson.rules with the following content:
# chmod device EPSON group
ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"

No reboot needed

After these steps you can attach your scanner and turn it on. It will start to download the firmware (you can see some blinking lights and hear some noise). As soon downloading of firmware has finished you can use the scanner by either Simple-scan, iScan or Xsane (if installed). No root needed (except for installation).

As other Epson scanners using Iscan differ 'only' by the scanner specific plugin I expect them to work too.

[floriankeim (floriankeim)]

I'm sorry, it still does not work for me with my Perfection V33 Scanner, even though everything is similar.

[Martin (martin3000)]

The funny thing is: scanimage -L does not work.
Then I do something on the system and change things and after 1 hour of changing scanimage -L works fine. The next day same again: not work. So my experience is: if you run scanimage many times, it becomes better and better and at the end it works. No matter what you changed. So it may happen that it does not work without sudo and then work with sudo. But its not the "sudo". It's because you tried 5 times.

Here is the command for debugging:

user@ubuntu1:home$ SANE_DEBUG_SANEI_CONFIG=3 SANE_DEBUG_SANEI_USB=128 SANE_USB_WORKAROUND=0 SANE_DEBUG_DLL=128 SANE_DEBUG_EPSON2=128 scanimage -L

[guascoe (guascoe)]

Coping the content of /usr/lib64/sane/ to /usr/lib/x86_64-linux-gnu/sane works fine for me and my Epson XP-312.
I've tested the procedure on a clean install an also on my production machine.
After installing libsane1 1.0.27-1~experimental2ubuntu2.1, sane-utils_1.0.27-1~experimental2ubuntu2.1and libsane-common_1.0.27-1~experimental2ubuntu2.1 I runned ISCAN install via standard Epson script with no issue.
Then i copied the files /usr/lib64/sane/ to /usr/lib/x86_64-linux-gnu/saneand modified dll.conf and Epkowa.conf in /etc/sane.d (as I've ever done for my LAN connected scanner).
Now I can run ISCAN as user with no problem and simple-scan works too.

[Michael Barraclough (michael-michaelbarraclough)]

I don't have a /usr/lib64/sane/, but I do have those files in /usr/lib/sane - should I copy those?

I also don't have a /usr/lib/x86_64-linux-gnu - should I create that?

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

@Michael Barraclough

Are you on 32 bit ?

[Martin (martin3000)]

Yes it is /usr/lib/sane

[Michael Barraclough (michael-michaelbarraclough)]

No - I am as 64-bit as they come!!

Kubuntu 17.10 reports:

OS Type - 64 bit
Processors: 4 x AMD A10-7870K Radeon R7

[Michael Barraclough (michael-michaelbarraclough)]

Success!

Copied the 3 files from /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane

Created /etc/udev/rules.d/79-udev-epson.rules with the following content:

# chmod device EPSON group
ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"

Didn't reboot - didn't work. However, after rebooting, Vuescan and ScanLite both found the scanner . Yay!

Thanks for the great support.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

@Michael Barraclough

Is it a fresh install ?

If yes, I'm sorry I'm not familiar with Kubuntu

If no, please consider a fresh installation of Kubuntu 17.10 (too many things have changed since 16.04)

[Warren (wseverin)]

@staedtler-przyborski -- Thanks!! It worked for my V500. Now BOTH the WF-3540 scanner and V500 are working as well as ever. scanimage -L finds them both; and iscan, simplescan, and xsane run them.

Good work!

I'm guessing there's a lot of old driver install debs out in the world that are putting their stuff into /usr/lib/sane instead of into /usr/lib/x86_64-linux-gnu/sane which seems to be the current "proper" place. Since those installers are not likely to be rebuilt, the next best solution would be for sane to look in /user/lib/sane if it fails to find what it's looking for in /usr/lib/x86_64-linux-gnu/sane.

[derlybyn (derlybyn)]

@staedtler-przyborski

Thanks a lot. This worked for my Epson Perfection V10 on Ubuntu Mate 17.10, upgraded from 17.04.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

Please use the workaround for Epson Iscan, Brother brscan,brscan2 and brscan3 Scanners from here

https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1728012/comments/36

brscan4 no luck until now

[Warren (wseverin)]

Here is an update to my simple and "unnecessary" script to fix .deb packages so they install correctly. This version adds moving the installation of the libraries from /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane. Should work well with most Epson driver .deb's, not sure about others.

In attachment.

[Paul Nickerson (pgn674)]

Thank you, staedtler-przyborski. The workaround you link to in comment #102 worked immediately for my Brother MFC-J220 scanner, on Ubuntu 17.10.

[Launchpad Janitor (janitor)]

This bug was fixed in the package sane-backends - 1.0.27-1~experimental2ubuntu2.1

---------------
sane-backends (1.0.27-1~experimental2ubuntu2.1) artful; urgency=medium

  * Add version to Provides. Use Conflicts instead of Breaks (LP: #1707352)

sane-backends (1.0.27-1~experimental2ubuntu2) artful; urgency=medium

  * Add "Provides: libsane" to libsane1 (LP: #1707352)

 -- Jeremy Bicha <email address hidden> Tue, 24 Oct 2017 21:43:06 -0400

[Brian Murray (brian-murray)]

The verification of the Stable Release Update for sane-backends has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

[SteveSong (stephen-song)]

Likewise thank you @staedtler-przyborski Your workaround in comment #102 worked perfectly for my Epson V350 on Ubuntu 17.10

[Matthew Frost (epeleutheria)]

Epson Perfection V30 didn't work, and I've gotten it working now.

Had these problems on 17.10, almost b0rked my system with some of the proposed solutions re downgrading. Here's what worked today (Dec 13, 2017) on a fresh install:

*Before* installing iscan-data, iscan, and esci-interpreter-gt-f720 from the Epson package, I made a symlink from /usr/lib/x86_64-linux-gnu/sane to /usr/lib/sane so things would get to the right place automatically. (This might be a further useful fix to add to the libsane package.)

Then I installed the software from the Epson package.

Then I followed the instructions on <a href="https://help.ubuntu.com/community/sane#Setting_up_SANE">the community site</a>. I tried XSane, and it wouldn't detect my scanner. I added an 'epkowa' line to /etc/sane.d/dll.conf, and after that, I could run 'sane-find-scanner' as root successfully, and running 'scanimage -L' as root activated the scanner. I was able to run gscan2pdf (my preferred app) as root successfully, and used it to scan a document.

Of course, I don't want to run this software as root every time. So then I created the 79-udev-epson.rules file per <a href="https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1707352/comments/86">comment 86</a>, rebooted, and everything works now as a regular user.

Thank you all for your suggestions and fixes!

[PeterPall (peterpall)]

That is the only thing I would ask: We now have found out to make the package work out-of-the-box. Is there any chance that the maintainer picks up the changes - which greatly would improve the usability of Linux?

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

As im in contact with Olaf Meeuwissen (Sane developer and former Epson developer, responsible for iscan, imagescan, and now utsushi) ...
He told between the lines that he's quite sure that no manufacturer will correct his packages.

[PeterPall (peterpall)]

The manufacturers won't. And if each manufacturer would try to create all the symlinks needed in order to make the drivers work on all the linux distries that tend to be broken in different ways that would clearly be prone to create conflicts.

But if Ubuntu has broken things by starting to expect them in unexpected places Ubuntu could automatically provide all the symlinks that are needed to make the drivers appear in all the places they could or should be - and nearly all drivers by nearly all manufacturers would restart working out-of-the box without requiring intervention of the manufacturers and applying fixes to every single driver.

[staedtler-przyborski (staedtler-przyborski-deactivatedaccount)]

And please don't omit the permissions problem which occurs IMHO with all iscan, brscan4 and some smfb* based scanners.

[PeterPall (peterpall)]

That is right:
 - make libsane1's install script execute a few "ln" commands. Or add a debian/<packagename>.links
 - add a few udev scripts to libsane1's debian directory and a debian/<packagename>.install file that places them at the right places in the filesystem
 - and somehow make ubuntu ship the resulting package instead of the old one. I've never found any documentation on how to actually do this. But I've always read that everyone is invited in fixing bugs in ubuntu packages... ...that means: http://packaging.ubuntu.com/html/fixing-a-bug.html

If we change the things that are needed and submit the change to debian - that might fix many upcoming releases of many linux flavours. If the changes are backported to ubuntu afterwards, that is.

[David Stewart (dlpastewart-5)]

Thanks to #99 staedtler_przlorski

Your patch worked for the Epson V370 scanner.

[PeterPall (peterpall)]

I hope this patch might make things work out-of-the-box on new installs.

I didn't find out how to prevent the link from /usr/lib64/ to /usr/lib/x86_64-linux-gnu to appear on ia32. But hey don't harm.

And I didn't find any good way to handle the case that libsane is updated when /usr/lib64 already exists: I can move all the 3rd-party sane drivers over to the new directory. But what happens if there are other libraries from the system that is upgraded and that still lie in this directory?

An alternative would be finding out the names of all packages epson and brother provide and symlink every file individually. Is it feasible to create such a list?

[Robert Rohm (robert.rohm)]

In order to make a Brother MFC-5490CN work, I additionally had to do this

cd /usr/lib
sudo ln -s /usr/lib64/sane/libsane-brother3.so libsane.so
sudo ln -s /usr/lib64/sane/libsane-brother3.so.1 libsane.so.1
sudo ln -s /usr/lib64/sane/libsane-brother3.so.1.0.7 libsane.so.1.0.7

Scanning with MFC-5490CN now works with simple-scan.
xsane recognizes the scanner, does a preview, but fails scanning.

scanimage now fails with:
scanimage: symbol lookup error: scanimage: undefined symbol: md5_buffer

[jj.giopa (jj.giopa)]

# EPSON V500 ####

https://askubuntu.com/questions/946198/device-driver-for-epson-v600-perfection

sudo cp /usr/lib/sane/libsane-epkowa.* /usr/lib/x86_64-linux-gnu/sane/

    edit /etc/udev/rules.d/79-udev-epson.rules

    sudo nano /etc/udev/rules.d/79-udev-epson.rules

    Add the following:

    # chmod device EPSON group
    ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"

Thanks to tanstaafl on https://forum.ubuntuusers.de/topic/epson-iscan-und-ubuntu-17-10-geloest/

[Neil Gunther (neil-gunther)]

The above workaround at post 117 also works for the Epson V300.

[luca.mg (luca-mg)]

Clean Ubuntu bionic install, the Brother4 worked out or the box, while the Epson iscan needed the well known workaround.

[Henry Goldstein (henryg)]

I confirm that the workaround worked for my Bionic with an Epson V300, having finally found this thread after a week's agony.

[Vincent Montagnon (vincent-montagnon)]

Thanks everybody.
This solves my 'non-working' V350-Photo scanner issue !

* Fresh Ubuntu-Mate insall (64 bits)
* All updates done
* Install the Epson package from Epson website
* Check libsane1 is installed
* Copy (or move) the files from /usr/lib/sane (libsane-epkowa.la, libsane-epkowa.so.1, libsane-epkowa.so.1.0.15) to /usr/lib/x86_64-linux-gnu/sane
* generate a file /etc/udev/rules.d/79-udev-epson.rules with the following content:
# chmod device EPSON group
ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"

=> Working without rebooting !

Thanks guys !

[dino99 (9d9)]

Debian is not concerned, as said into their report (devs desagree about naming best practice)

[mario (marava1)]

Thank you!
Fresh install of Bionic and my V600 now works. I have used the way in post n.117. You, all, are very great!

[Franz Engel (frangelo)]

Fresh install Bionic Beaver,
then installed the driver for my Brother MFC-J470DW from the Brother Site.
Then the routine from "ubuntuusers.de"
https://wiki.ubuntuusers.de/Scanner/Brother/
Scroll down to "Scannen über Netzwerk ab Ubuntu 17.04 (64-bit)"
And tadaaa, it works.
thanks a lot

[Franz Engel (frangelo)]

Once again fresh installed Bionic for test.
And now it works immediately after installing the brother driver.

[Wladimir Mutel (mwg)]

I am not sure everyone needs to install Brother driver to make Epson scanner work (that's in Ubuntu 18.04)
I am going to set up samples of Ubuntu LTS from Bionic down to Trusty and probably Precise, and report on their compatibility with the extensive zoo of printers, scanners and MFUs I have on my new job.
Having regressions in modern Ubuntu releases where past releases worked well is unacceptable, their causes should be investigated and eliminated.

[Selmi (selmi)]

I have problem with scanner from Samsung multifunction device M2070

it worked with installed drivers from samsung site in ubuntu 16.04

after upgrade to 18.04 scanner is not recognized anymore. I reinstalled newer drivers from HP site (hp took over samsung printers and scanners) but still doesn't work

so 'out of a box' experience in 18.04 from comment #43 is not exactly true