Vista recurring crashes

Bug #302502 reported by Pietry
8
Affects Status Importance Assigned to Milestone
DC++
Expired
High
Unassigned

Bug Description

i am including the data VISTA saves when a crash occurs i hope this will help you guys figure out exactly WHY it crashes after a few minutes of use...

Problem Event Name: APPCRASH
Application Name: DCPlusPlus.exe
Application Version: 0.7.0.7
Application Timestamp: 485e12d6
Fault Module Name: DCPlusPlus.exe
Fault Module Version: 0.7.0.7
Fault Module Timestamp: 485e12d6
Exception Code: 40000015
Exception Offset: 002b4675
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: f67a
Additional Information 2: f4117e1ac52723008615a7d68c3b37ae
Additional Information 3: d37e
Additional Information 4: 2a4378a30fef1c36cc45e9ce7030c7fc

Extra information about the problem
Bucket ID: 812707388

it has been a regular thing over the last few weeks and has got to the ANNOYING stage.

i just hope there is something you guys can do to help resolve this issue.

Revision history for this message
Pietry (pietry) wrote :

Im running VISTA and I experience a lot of crashes as well, perhaps someone can get more details about it ( eg what where they doing when it crashed, or perhaps some gdb stack trace ? )

Changed in dcplusplus:
importance: Undecided → High
status: New → Incomplete
Revision history for this message
Szabolcs Molnár (fleet) wrote :

Since 0.707 I have no problems with Vista at all, it works like a charm...

Revision history for this message
clive skinner (clive-skinner) wrote :

as you can see from my report above i am usinf 0.707 and it IS creating problems so i think its possible that the program has issues with certain versions of VISTA? or maybe some system setups???

Either way its a BUG that needs to be eradicated asap......

Revision history for this message
clive skinner (clive-skinner) wrote :

just CRASHED again for the umpteenth time today. am enclosing the latest report details to see if it helps

Problem signature
Problem Event Name: APPCRASH
Application Name: DCPlusPlus.exe
Application Version: 0.7.0.7
Application Timestamp: 485e12d6
Fault Module Name: DCPlusPlus.exe
Fault Module Version: 0.7.0.7
Fault Module Timestamp: 485e12d6
Exception Code: 40000015
Exception Offset: 002b4648
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: f67a
Additional Information 2: f4117e1ac52723008615a7d68c3b37ae
Additional Information 3: a51b
Additional Information 4: 416afac3fd7e44fd2eb8e449ab0cc6cc

Revision history for this message
poy (poy) wrote :

these crash records are useless without more information.

try version 0.7091 and see if it helps.

Revision history for this message
Mackai (balonka) wrote :

i have the same problem , it keeps crashing for no reason , as i pointed out in 2 previous bug reports where no one botherd to respond. and i tried 5 diffrent versions of dc++ with the same result. I have since then upgraded my system , new motherboard cpu memory and gfx and i installed dc 2 days ago and it's the first time using it since the upgrade and it still crashes and it does not matter what i do , if i am in 1 or 2 hubs downloading or not , uploading or not , as long as you are connected to a hub it crashes , if you do not connect to a hub it will not crash and it does not matter what hub it is , i have tested like 50 randomly selected hubs and the result is the same, andthere is no more info toget exept that crash result that windows produces , well apart from that it says that visual c++ has produced an error and was shut down or something like that , dont remember the exact words, and i know that dc++ has nothing to do with that i had that told to me in one bug report but that does not neglect the fact that it is visual c++ that is crashing and that it is c++ that is responsible for dc++ to crash in one way or another , and people say why do you have visual c++ installed , they obviously dont know anything about computer or windows , visual c++ runtime 2005 get installed with most programs , for example the gfx drivers and if c++ runtime is uninstalled the driver will not work properly so that is not an option , and i have tried to run dc++ with c++ runtime uninstalled and it does not matter one bit.

Revision history for this message
Mackai (balonka) wrote :

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: DCPlusPlus.exe
  Application Version: 0.7.0.7
  Application Timestamp: 485e12d6
  Fault Module Name: msvcrt.dll
  Fault Module Version: 7.0.6001.18000
  Fault Module Timestamp: 4791a727
  Exception Code: c0000005
  Exception Offset: 0000acd7
  OS Version: 6.0.6001.2.1.0.256.1
  Locale ID: 1053
  Additional Information 1: fd00
  Additional Information 2: ea6f5fe8924aaa756324d57f87834160
  Additional Information 3: fd00
  Additional Information 4: ea6f5fe8924aaa756324d57f87834160

DC++ 0.707 will now not stay open for more then 10 seconds , this is the process i make when starting and using DC++. 1. i doubleklick the shortcut on the desktop. 2. DC++ loads. 3. DC++ opens with the systemlog showing file liest refresh started. 4. i klick the favorites button and choose the hub i want to connect to and connect to it. 5. i connect to the hub, the userlist loads and the welcome message is shown from the hub. 6. it crashes.

all in all this takes about 10 - 15 seconds at best , before it was atleast a couple of minutes between start and crash and now mere seconds.

Hardware info. CPU: (temporary) AMD Athlon 64 AM2 4000+ (2.6GHz). Memory: 4GB (2x2GB) G.Skill TT (Pi) PC2 8000 (1000MHz). Motherboard: Asus M3A79-T Deluxe AM2+. GFX: HiS HD4870 1GB. Operating System: Windows Vista Ultimate x64 SP1 with all the latest updates. System HDD: 160GB Sata300 Maxtor.

Motherboard-Memory-GFX* are all brand new not even 1 week old CPU is old bought it used from a friend as a temporary cpu to use untill Phenom II is released.

the system i used before was: CPU: AMD Opteron 170 (s939) 2GHz. Memory: 2GB (2x1GB) OCZ Gold XTC pc4000 (500MHz). Motherboard: DFI Lanparty UT NF4 Ultra-D. GFX: Nvidia/MSI 8600GTS OC 256MB/HiS HD4870 1GB. Operating System: Windows Vista Ultimate x64 SP1 with all the latest updates avalible. System HDD: 160GB Sata300 Maxtor.

not many extra programs installed, mirc, messenger beta, winamp, usual ftp programs like flashfxp, everest ultimate for system monitoring, utorrent, last fm player, adobe reader, steam, CCCP, powerdvd 8 , winrar, du-meter. those are all the programs that i have used on both systems had some more games installed on the old system but only have steam installed on this one.

Now i have added all the extra informationi can think ofif that is still not enough please specify what other information might be good to know and i will add it if avalible.

Here are screenshots of the error messages that comes when DC++ crashes, http://e.imagehost.org/view/0723/dc_crash1 - http://e.imagehost.org/view/0669/dc_crash2

Revision history for this message
Twilight2013 (twilight2013) wrote :

I'm using DC++ 0.7091 & running on Windows Vista Service Pack 1 32-bit Operating System. This happened when I have almost 40 hub windows open. Also, user downloading & browsing filelist size that's 1MB & above. That's when my DC++ crashed & I get this information on my screen earlier.

Problem signature:
 Problem Event Name: APPCRASH
 Application Name: DCPlusPlus.exe
 Application Version: 0.7.0.91
 Application Timestamp: 492ee267
 Fault Module Name: DCPlusPlus.exe
 Fault Module Version: 0.7.0.91
 Fault Module Timestamp: 492ee267
 Exception Code: 40000015
 Exception Offset: 002c3dd5
 OS Version: 6.0.6001.2.1.0.256.1
 Locale ID: 1033
 Additional Information 1: f67a
 Additional Information 2: f4117e1ac52723008615a7d68c3b37ae
 Additional Information 3: 8c9f
 Additional Information 4: 7538cf9551a53fd5e3dc6d5dec423a81

Revision history for this message
Ben (mimenarrator) wrote :

I was experiencing a crash just like the one Mackai describes but on 0.7.0.91. Also I noticed that it was occurring when I was being connected to by someone who is in passive mode. After changing the port DC++ uses, the problem has seemed to go away.

Revision history for this message
eMTee (realprogger) wrote :

For all the reporters if you want to help there is a new faq entry, how to report useful information about the crahses : https://answers.launchpad.net/dcplusplus/+faq/337

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for DC++ because there has been no activity for 60 days.]

Changed in dcplusplus:
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Related questions

Remote bug watches

Bug watches keep track of this bug in other bug trackers.