crash counters shouldn't increment for errors with an UnreportableReason

Bug #1603255 reported by Brian Murray
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Daisy
New
High
Unassigned

Bug Description

The crash counters for a package are used to determine the rate of crashes, its possible this counts are overinflated if they include crashes like https://errors.ubuntu.com/oops/1fb143c4-49d7-11e6-ada7-fa163eec78fa which has the following in it.

UnreportableReason You have already encountered this package installation failure.

The UnreportableReason field, from apport, should be investigated and either we should not increment the counter if there is an UnreportableReason at all in the error or the counter should not be incremented for a subset of those reasons e.g. "already encountered".

Its possible the UnreportableReason field is translated in which we should only look for the key.

Changed in daisy:
importance: Undecided → High
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