USB HP OfficeJet G85 Doesn't Work In Hardy
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
CUPS |
Incomplete
|
Undecided
|
Unassigned | ||
cupsys (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: hplip
Hi,
re: USB HP OfficeJet G85 In Hardy 8.04
Ever since I installed this printer, it doesn't print or scan. When I try to print, the job goes to the printer, then it is thrown into "queue" (never printed) and I get a popup message that says "printer error" but no definition of the error. When I try to use Xane, I get an error with a LONG bunch of numbers that I can't copy and paste. It won't let me.
I noticed the printer is installed as "default" only for some reason as well. I cleaned the printer inkjets and printed a test page just fine, but it doesn't print any docs. I do have HPLIP installed. It doesn't seem to have an option to make in the "main printer" only "default"
Have tried turning it off and on, unplugging it and plugging it back in. Nothing.
It acts like a spooling issue on the printer end, but no idea why Xane doesn't work at all either.
Xane worked beautifully in Gutsy but the printer did the same thing as it does now except the problem was intermittant. It works just fine on Windoze. Can you help?
Thanks cheryl
affects: | cupsys → cupsys (Ubuntu) |
Changed in cupsys (Ubuntu): | |
status: | New → Confirmed |
Thanks for your report. /wiki.ubuntu. com/DebuggingPr intingProblems, including the output of the printingbuginfo script and your cups error_log.
Please provide the information described here: https:/