Icon doesn't appear in the notification area

[Jon Black]

When I first installed CloudSn and ran it, an icon appeared in the notification area from which I was able to add an IMAP account. Sadly, I'm not sure what happened, but now CloudSn starts but there is no icon. I still receive notifications for the configured account, including the nice popup box, but I can no longer add other accounts, or edit the existing one, because the icon doesn't appear.

I tried reinstalling (remove completely) but the problem still exists. I'm not sure if this is a problem with CloudSn or the gnome panel.

I've read the FAQ item which remarks that python-indicate should be installed. This is the case.

[perriman (chuchiperriman)]

In the preferences you can set the indicator to use: status icon or indicator icon. The status icon is the first icon you saw. The other indicator is the ubuntu indicator-applet (the mail icon in the panel)

Can you see cloudsn in the indicator applet menu?

[Jon Black (juan-black)]

There are two applets with the word indicator. One of them has a menu and logout button, the other just has a volume control icon; so neither have the CloudSn icon.

Where are the preferences stored? Maybe if I manually change it to the other option, it will work and then we've narrowed down the issue.

[perriman (chuchiperriman)]

You should have the indicator applet in the panel. Try to do:

1.- Add the indicator applet to the panel
2.- Logout
3.- Login again
4.- Starts cloudsn

The icon is shown in the indicator applet (where you see the volume icon)

The preferences are in ~/.config/cloud-services-notifications/preferences (~ is your home folder)

[Jon Black (juan-black)]

Both the indicator-applet, indicator-applet-session, and notification area are in the panel and after countless reboots and logins, the cloudsn icon still didn't appear.

The config file had "indicator = Indicator Applet" (without quotes) so that's where it should have been appearing. I deleted the config file, logged out and back in again and now the icon is back. Interestingly, the newly created config file has "indicator = " (no setting) and this is also blank in the gui.

If I try to change the indicator setting in the gui, nothing happens; the config file remains the same. If I change the indicator setting to "Indicator Applet" and also the password manager setting to "Gnome Keyring" the changes get saved. That in itself is a bug. I can then go back into preferences, change the password manager back to plain text, restart cloudsn, and the problem is back again.

So in summary, I think there are three related bugs here:

1. The default setting for indicator is blank. If this is correct it shouldn't show up in the notification area or notification area should be the default;
2. Changes to the indicator setting using the preferences dialog doesn't get saved;
3. An indicator setting of "Indicator Applet" causes the icon not to appear on the toolbar.

[perriman (chuchiperriman)]

You cannot change the password manager by hand because the application do some operations when you change it in the preferences dialog. Perhaps changing it by hand breaks cloudsn.

What is your ubuntu version? I don't know if cloudsn works in Natty yet (some people told me that cloudsn fails in Natty but I have not a modern PC and I cannot check it until I upgrade)

[Jon Black (juan-black)]

As long as I don't change the settings it works, so I'll just leave it as is for now. I'm actually on Linux Mint 10, which I believe is based on Ubuntu 10.10.