Activity log for bug #2034986

Date Who What changed Old value New value Message
2023-09-08 22:43:13 Brian Murray bug added bug
2023-09-08 22:43:13 Brian Murray attachment added Screenshot from 2023-09-06 16-19-39.png https://bugs.launchpad.net/bugs/2034986/+attachment/5699443/+files/Screenshot%20from%202023-09-06%2016-19-39.png
2023-09-08 22:43:50 Brian Murray bug task added ubuntu-meta (Ubuntu)
2023-09-08 22:44:49 Brian Murray tags amd64 apport-bug dist-upgrade mantic amd64 apport-bug dist-upgrade mantic rls-mm-incoming
2023-09-09 01:36:48 Jeremy Bícha ubuntu-release-upgrader (Ubuntu): importance Undecided Critical
2023-09-09 01:39:00 Jeremy Bícha attachment added Screenshot from 2023-07-18 13-19-22.png https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2034986/+attachment/5699480/+files/Screenshot%20from%202023-07-18%2013-19-22.png
2023-09-09 13:57:29 Chris Guiver bug added subscriber Chris Guiver
2023-09-10 06:56:42 Launchpad Janitor ubuntu-meta (Ubuntu): status New Confirmed
2023-09-10 06:56:42 Launchpad Janitor ubuntu-release-upgrader (Ubuntu): status New Confirmed
2023-09-14 15:39:23 Brian Murray nominated for series Ubuntu Mantic
2023-09-14 15:39:23 Brian Murray bug task added ubuntu-meta (Ubuntu Mantic)
2023-09-14 15:39:23 Brian Murray bug task added ubuntu-release-upgrader (Ubuntu Mantic)
2023-09-20 18:18:49 Jeremy Bícha attachment added upgrade-to-mantic-2023-09-20_14-17-15.png https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2034986/+attachment/5702440/+files/upgrade-to-mantic-2023-09-20_14-17-15.png
2023-09-21 00:58:09 Gunnar Hjalmarsson attachment added proposed_commands.py https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2034986/+attachment/5702529/+files/proposed_commands.py
2023-09-21 13:25:07 Tim Holmes-Mitra tags amd64 apport-bug dist-upgrade mantic rls-mm-incoming amd64 apport-bug dist-upgrade mantic
2023-09-21 14:39:32 Gunnar Hjalmarsson merge proposal linked https://code.launchpad.net/~gunnarhj/ubuntu-release-upgrader/+git/ubuntu-release-upgrader/+merge/451815
2023-09-21 16:45:56 Steve Langasek bug added subscriber Steve Langasek
2023-09-21 19:39:13 Steve Langasek tags amd64 apport-bug dist-upgrade mantic amd64 apport-bug dist-upgrade foundations-todo mantic
2023-09-22 12:34:18 Alexander Browne bug added subscriber Alexander Browne
2023-09-25 01:16:13 Daniel van Vugt bug added subscriber Daniel van Vugt
2023-09-25 17:07:53 Gunnar Hjalmarsson ubuntu-release-upgrader (Ubuntu Mantic): status Confirmed In Progress
2023-09-25 17:07:53 Gunnar Hjalmarsson ubuntu-release-upgrader (Ubuntu Mantic): assignee Gunnar Hjalmarsson (gunnarhj)
2023-09-27 20:07:59 Nick Rosbrook merge proposal linked https://code.launchpad.net/~enr0n/ubuntu-release-upgrader/+git/ubuntu-release-upgrader/+merge/452304
2023-09-28 20:48:22 Gunnar Hjalmarsson ubuntu-meta (Ubuntu Mantic): status Confirmed In Progress
2023-09-28 20:48:22 Gunnar Hjalmarsson ubuntu-meta (Ubuntu Mantic): assignee Gunnar Hjalmarsson (gunnarhj)
2023-09-29 16:43:58 Nick Rosbrook ubuntu-release-upgrader (Ubuntu Mantic): status In Progress Fix Committed
2023-09-29 16:45:42 Nick Rosbrook tags amd64 apport-bug dist-upgrade foundations-todo mantic amd64 apport-bug block-proposed dist-upgrade foundations-todo mantic
2023-10-02 13:16:02 Nick Rosbrook tags amd64 apport-bug block-proposed dist-upgrade foundations-todo mantic amd64 apport-bug dist-upgrade foundations-todo mantic
2023-10-02 14:03:48 Launchpad Janitor ubuntu-meta (Ubuntu Mantic): status In Progress Fix Released
2023-10-02 14:03:52 Launchpad Janitor ubuntu-release-upgrader (Ubuntu Mantic): status Fix Committed Fix Released
2023-10-07 17:59:51 Erich Eickmeyer ubuntu-release-upgrader (Ubuntu Mantic): status Fix Released Triaged
2023-10-07 20:47:34 Gunnar Hjalmarsson bug task added ubuntu-mate
2023-10-08 01:25:51 Gunnar Hjalmarsson merge proposal linked https://code.launchpad.net/~gunnarhj/ubuntu-release-upgrader/+git/ubuntu-release-upgrader/+merge/453086
2023-10-09 04:23:37 Steve Langasek ubuntu-release-upgrader (Ubuntu Mantic): milestone ubuntu-23.10
2023-10-10 03:26:04 Gunnar Hjalmarsson ubuntu-release-upgrader (Ubuntu Mantic): status Triaged In Progress
2023-10-11 13:07:30 Ubuntu QA Website tags amd64 apport-bug dist-upgrade foundations-todo mantic amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic
2023-10-11 13:27:40 Stezzbruh attachment added upgrade.png https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2034986/+attachment/5708659/+files/upgrade.png
2023-10-11 13:27:51 Stezzbruh bug added subscriber Ethan Hutchison
2023-10-11 15:31:28 Jeremy Bícha ubuntu-release-upgrader (Ubuntu Mantic): status In Progress Fix Committed
2023-10-11 16:10:17 Launchpad Janitor ubuntu-release-upgrader (Ubuntu Mantic): status Fix Committed Fix Released
2023-10-12 14:37:08 Dan Bungert description I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490 [ Impact ] * On Ubuntu Mate with the Lunar series, when running ubuntu-release-upgrader, the displayed font of running applications (including the upgrader) becomes very corrupted. * This is not just a display problem, it is also a functional one. The release upgrader will have text corrupted to the point where a dialog asks a decision, and displays two buttons, but the text is unreadable and one has to guess which button is the one that carries out their desired action. * In the early parts of the upgrader tool, users are told in bold: "To prevent data loss close all open applications and documents." This is just before the "Start Upgrade" button is available. But they may not do so. Many applications may have a corrupted font. [ Test Plan ] * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64 * as user, run "update-manager -d" * monitor the "Distribution Upgrade" screen. During the "Installing the upgrades" step (and mind that this step will be long), observe the text of the "Distribution Upgrade" screen and verify that the font does not corrupt. * Repeat the above for Ubuntu Desktop [ Where problems could occur ] * We are changing, at release time, ubuntu-release upgrader. If we are careless, we could regress upgrades for a wider group of users than just Ubuntu Mate. * We are proposing to move this package update to Ubuntu Lunar as fast as possible. The risk is high here that we, in the rush, create new problems. [ Other Info ] * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490
2023-10-12 14:44:27 Dan Bungert description [ Impact ] * On Ubuntu Mate with the Lunar series, when running ubuntu-release-upgrader, the displayed font of running applications (including the upgrader) becomes very corrupted. * This is not just a display problem, it is also a functional one. The release upgrader will have text corrupted to the point where a dialog asks a decision, and displays two buttons, but the text is unreadable and one has to guess which button is the one that carries out their desired action. * In the early parts of the upgrader tool, users are told in bold: "To prevent data loss close all open applications and documents." This is just before the "Start Upgrade" button is available. But they may not do so. Many applications may have a corrupted font. [ Test Plan ] * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64 * as user, run "update-manager -d" * monitor the "Distribution Upgrade" screen. During the "Installing the upgrades" step (and mind that this step will be long), observe the text of the "Distribution Upgrade" screen and verify that the font does not corrupt. * Repeat the above for Ubuntu Desktop [ Where problems could occur ] * We are changing, at release time, ubuntu-release upgrader. If we are careless, we could regress upgrades for a wider group of users than just Ubuntu Mate. * We are proposing to move this package update to Ubuntu Lunar as fast as possible. The risk is high here that we, in the rush, create new problems. [ Other Info ] * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490 [ Impact ] * On Ubuntu Mate with the Lunar series, when running ubuntu-release-upgrader, the displayed font of running applications (including the upgrader) becomes very corrupted. * This is not just a display problem, it is also a functional one. The release upgrader will have text corrupted to the point where a dialog asks a decision, and displays two buttons, but the text is unreadable and one has to guess which button is the one that carries out their desired action. * In the early parts of the upgrader tool, users are told in bold: "To prevent data loss close all open applications and documents." This is just before the "Start Upgrade" button is available. But they may not do so. Many applications may have a corrupted font. * To address this, an additional environment variable is being passed along to pkexec, XDG_SESSION_TYPE, as this is the critical criteria for making the Mate version of the fix work. [ Test Plan ] * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64 * as user, run "update-manager -d" * monitor the "Distribution Upgrade" screen. During the "Installing the upgrades" step (and mind that this step will be long), observe the text of the "Distribution Upgrade" screen and verify that the font does not corrupt. * Repeat the above for Ubuntu Desktop [ Where problems could occur ] * We are changing, at release time, ubuntu-release upgrader. If we are careless, we could regress upgrades for a wider group of users than just Ubuntu Mate. * We are proposing to move this package update to Ubuntu Lunar as fast as possible. The risk is high here that we, in the rush, create new problems. [ Other Info ] * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490
2023-10-12 14:54:45 Dan Bungert description [ Impact ] * On Ubuntu Mate with the Lunar series, when running ubuntu-release-upgrader, the displayed font of running applications (including the upgrader) becomes very corrupted. * This is not just a display problem, it is also a functional one. The release upgrader will have text corrupted to the point where a dialog asks a decision, and displays two buttons, but the text is unreadable and one has to guess which button is the one that carries out their desired action. * In the early parts of the upgrader tool, users are told in bold: "To prevent data loss close all open applications and documents." This is just before the "Start Upgrade" button is available. But they may not do so. Many applications may have a corrupted font. * To address this, an additional environment variable is being passed along to pkexec, XDG_SESSION_TYPE, as this is the critical criteria for making the Mate version of the fix work. [ Test Plan ] * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64 * as user, run "update-manager -d" * monitor the "Distribution Upgrade" screen. During the "Installing the upgrades" step (and mind that this step will be long), observe the text of the "Distribution Upgrade" screen and verify that the font does not corrupt. * Repeat the above for Ubuntu Desktop [ Where problems could occur ] * We are changing, at release time, ubuntu-release upgrader. If we are careless, we could regress upgrades for a wider group of users than just Ubuntu Mate. * We are proposing to move this package update to Ubuntu Lunar as fast as possible. The risk is high here that we, in the rush, create new problems. [ Other Info ] * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490 [ Impact ]  * On Ubuntu Mate with the Lunar series, when running    ubuntu-release-upgrader, the displayed font of running    applications (including the upgrader) becomes very corrupted.  * This is not just a display problem, it is also a functional one.    The release upgrader will have text corrupted to the point    where a dialog asks a decision, and displays two buttons, but the    text is unreadable and one has to guess which button is the one    that carries out their desired action.  * In the early parts of the upgrader tool, users are told in bold:    "To prevent data loss close all open applications and documents."    This is just before the "Start Upgrade" button is available.    But they may not do so. Many applications may have a corrupted    font.  * To address this, an additional environment variable is being    passed along to pkexec, XDG_CURRENT_DESKTOP, as this is the critical criteria for making the Mate version of the fix work. [ Test Plan ]  * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64  * as user, run "update-manager -d"  * monitor the "Distribution Upgrade" screen. During the "Installing    the upgrades" step (and mind that this step will be long), observe    the text of the "Distribution Upgrade" screen and verify that the    font does not corrupt.  * Repeat the above for Ubuntu Desktop [ Where problems could occur ]  * We are changing, at release time, ubuntu-release upgrader. If we    are careless, we could regress upgrades for a wider group of users    than just Ubuntu Mate.  * We are proposing to move this package update to Ubuntu Lunar as    fast as possible. The risk is high here that we, in the rush,    create new problems. [ Other Info ]  * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490
2023-10-12 14:55:51 Launchpad Janitor merge proposal linked https://code.launchpad.net/~enr0n/ubuntu-release-upgrader/+git/ubuntu-release-upgrader/+merge/453456
2023-10-12 14:56:01 Dan Bungert description [ Impact ]  * On Ubuntu Mate with the Lunar series, when running    ubuntu-release-upgrader, the displayed font of running    applications (including the upgrader) becomes very corrupted.  * This is not just a display problem, it is also a functional one.    The release upgrader will have text corrupted to the point    where a dialog asks a decision, and displays two buttons, but the    text is unreadable and one has to guess which button is the one    that carries out their desired action.  * In the early parts of the upgrader tool, users are told in bold:    "To prevent data loss close all open applications and documents."    This is just before the "Start Upgrade" button is available.    But they may not do so. Many applications may have a corrupted    font.  * To address this, an additional environment variable is being    passed along to pkexec, XDG_CURRENT_DESKTOP, as this is the critical criteria for making the Mate version of the fix work. [ Test Plan ]  * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64  * as user, run "update-manager -d"  * monitor the "Distribution Upgrade" screen. During the "Installing    the upgrades" step (and mind that this step will be long), observe    the text of the "Distribution Upgrade" screen and verify that the    font does not corrupt.  * Repeat the above for Ubuntu Desktop [ Where problems could occur ]  * We are changing, at release time, ubuntu-release upgrader. If we    are careless, we could regress upgrades for a wider group of users    than just Ubuntu Mate.  * We are proposing to move this package update to Ubuntu Lunar as    fast as possible. The risk is high here that we, in the rush,    create new problems. [ Other Info ]  * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490 [ Impact ]  * On Ubuntu Mate with the Lunar series, when running    ubuntu-release-upgrader, the displayed font of running    applications (including the upgrader) becomes very corrupted.  * This is not just a display problem, it is also a functional one.    The release upgrader will have text corrupted to the point    where a dialog asks a decision, and displays two buttons, but the    text is unreadable and one has to guess which button is the one    that carries out their desired action.  * In the early parts of the upgrader tool, users are told in bold:    "To prevent data loss close all open applications and documents."    This is just before the "Start Upgrade" button is available.    But they may not do so. Many applications may have a corrupted    font.  * To address this, an additional environment variable is being    passed along to pkexec, XDG_CURRENT_DESKTOP, as this is the    critical criteria for making the Mate version of the fix work. [ Test Plan ]  * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64  * as user, run "update-manager -d"  * monitor the "Distribution Upgrade" screen. During the "Installing    the upgrades" step (and mind that this step will be long), observe    the text of the "Distribution Upgrade" screen and verify that the    font does not corrupt.  * Repeat the above for Ubuntu Desktop [ Where problems could occur ]  * We are changing, at release time, ubuntu-release upgrader. If we    are careless, we could regress upgrades for a wider group of users    than just Ubuntu Mate. That said, it is believed that passing the additional XDG_CURRENT_DESKTOP variable is relatively low risk. [ Other Info ]  * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490
2023-10-12 14:56:56 Launchpad Janitor merge proposal linked https://code.launchpad.net/~enr0n/ubuntu-release-upgrader/+git/ubuntu-release-upgrader/+merge/453457
2023-10-12 15:05:18 Brian Murray nominated for series Ubuntu Lunar
2023-10-12 15:05:18 Brian Murray bug task added ubuntu-meta (Ubuntu Lunar)
2023-10-12 15:05:18 Brian Murray bug task added ubuntu-release-upgrader (Ubuntu Lunar)
2023-10-12 15:05:26 Brian Murray ubuntu-release-upgrader (Ubuntu Lunar): status New In Progress
2023-10-12 15:05:29 Brian Murray ubuntu-release-upgrader (Ubuntu Lunar): importance Undecided Critical
2023-10-12 15:05:36 Brian Murray ubuntu-release-upgrader (Ubuntu Lunar): assignee Nick Rosbrook (enr0n)
2023-10-12 15:10:43 Dan Bungert description [ Impact ]  * On Ubuntu Mate with the Lunar series, when running    ubuntu-release-upgrader, the displayed font of running    applications (including the upgrader) becomes very corrupted.  * This is not just a display problem, it is also a functional one.    The release upgrader will have text corrupted to the point    where a dialog asks a decision, and displays two buttons, but the    text is unreadable and one has to guess which button is the one    that carries out their desired action.  * In the early parts of the upgrader tool, users are told in bold:    "To prevent data loss close all open applications and documents."    This is just before the "Start Upgrade" button is available.    But they may not do so. Many applications may have a corrupted    font.  * To address this, an additional environment variable is being    passed along to pkexec, XDG_CURRENT_DESKTOP, as this is the    critical criteria for making the Mate version of the fix work. [ Test Plan ]  * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64  * as user, run "update-manager -d"  * monitor the "Distribution Upgrade" screen. During the "Installing    the upgrades" step (and mind that this step will be long), observe    the text of the "Distribution Upgrade" screen and verify that the    font does not corrupt.  * Repeat the above for Ubuntu Desktop [ Where problems could occur ]  * We are changing, at release time, ubuntu-release upgrader. If we    are careless, we could regress upgrades for a wider group of users    than just Ubuntu Mate. That said, it is believed that passing the additional XDG_CURRENT_DESKTOP variable is relatively low risk. [ Other Info ]  * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490 [ Impact ]  * On Ubuntu Mate with the Lunar series, when running    ubuntu-release-upgrader, the displayed font of running    applications (including the upgrader) becomes very corrupted.  * This is not just a display problem, it is also a functional one.    The release upgrader will have text corrupted to the point    where a dialog asks a decision, and displays two buttons, but the    text is unreadable and one has to guess which button is the one    that carries out their desired action.  * In the early parts of the upgrader tool, users are told in bold:    "To prevent data loss close all open applications and documents."    This is just before the "Start Upgrade" button is available.    But they may not do so. Many applications may have a corrupted    font.  * To address this, an additional environment variable is being    passed along to pkexec, XDG_CURRENT_DESKTOP, as this is the    critical criteria for making the Mate version of the fix work. * Also in the change are: * an update of the mirrors.cfg, adding and removing 2 mirrors * rev the POT-Creation-Date of the po files * an update to tests [ Test Plan ]  * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64  * as user, run "update-manager -d"  * monitor the "Distribution Upgrade" screen. During the "Installing    the upgrades" step (and mind that this step will be long), observe    the text of the "Distribution Upgrade" screen and verify that the    font does not corrupt.  * Repeat the above for Ubuntu Desktop [ Where problems could occur ]  * We are changing, at release time, ubuntu-release upgrader. If we    are careless, we could regress upgrades for a wider group of users    than just Ubuntu Mate. That said, it is believed that passing the    additional XDG_CURRENT_DESKTOP variable is relatively low risk. [ Other Info ]  * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490
2023-10-12 15:16:23 Dan Bungert description [ Impact ]  * On Ubuntu Mate with the Lunar series, when running    ubuntu-release-upgrader, the displayed font of running    applications (including the upgrader) becomes very corrupted.  * This is not just a display problem, it is also a functional one.    The release upgrader will have text corrupted to the point    where a dialog asks a decision, and displays two buttons, but the    text is unreadable and one has to guess which button is the one    that carries out their desired action.  * In the early parts of the upgrader tool, users are told in bold:    "To prevent data loss close all open applications and documents."    This is just before the "Start Upgrade" button is available.    But they may not do so. Many applications may have a corrupted    font.  * To address this, an additional environment variable is being    passed along to pkexec, XDG_CURRENT_DESKTOP, as this is the    critical criteria for making the Mate version of the fix work. * Also in the change are: * an update of the mirrors.cfg, adding and removing 2 mirrors * rev the POT-Creation-Date of the po files * an update to tests [ Test Plan ]  * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64  * as user, run "update-manager -d"  * monitor the "Distribution Upgrade" screen. During the "Installing    the upgrades" step (and mind that this step will be long), observe    the text of the "Distribution Upgrade" screen and verify that the    font does not corrupt.  * Repeat the above for Ubuntu Desktop [ Where problems could occur ]  * We are changing, at release time, ubuntu-release upgrader. If we    are careless, we could regress upgrades for a wider group of users    than just Ubuntu Mate. That said, it is believed that passing the    additional XDG_CURRENT_DESKTOP variable is relatively low risk. [ Other Info ]  * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490 [ Impact ]  * On Ubuntu Mate with the Lunar series, when running    ubuntu-release-upgrader, the displayed font of running    applications (including the upgrader) becomes very corrupted.  * This is not just a display problem, it is also a functional one.    The release upgrader will have text corrupted to the point    where a dialog asks a decision, and displays two buttons, but the    text is unreadable and one has to guess which button is the one    that carries out their desired action.  * In the early parts of the upgrader tool, users are told in bold:    "To prevent data loss close all open applications and documents."    This is just before the "Start Upgrade" button is available.    But they may not do so. Many applications may have a corrupted    font.  * To address this, an additional environment variable is being    passed along to pkexec, XDG_CURRENT_DESKTOP, as this is the    critical criteria for making the Mate version of the fix work.  * Also in the change are    * an update to tests * from pre-build.sh     * an update of the mirrors.cfg, adding and removing several mirrors     * a refresh of the po files [ Test Plan ]  * acquire an Ubuntu Mate environment running Ubuntu Lunar on amd64  * as user, run "update-manager -d"  * monitor the "Distribution Upgrade" screen. During the "Installing    the upgrades" step (and mind that this step will be long), observe    the text of the "Distribution Upgrade" screen and verify that the    font does not corrupt.  * Repeat the above for Ubuntu Desktop [ Where problems could occur ]  * We are changing, at release time, ubuntu-release upgrader. If we    are careless, we could regress upgrades for a wider group of users    than just Ubuntu Mate. That said, it is believed that passing the    additional XDG_CURRENT_DESKTOP variable is relatively low risk. [ Other Info ]  * TBD --- Original description: I was upgrading from Lunar to Mantic the other day and left a couple of applications open during the upgrade process. During the upgrade the text in audacious became unreadable (I'll attach a screenshot) and I seem to recall the title bar of Firefox being unreadable but the contents of web pages still being readable. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: ubuntu-release-upgrader-core 1:23.10.5 ProcVersionSignature: Ubuntu 6.5.0-4.4-generic 6.5.0 Uname: Linux 6.5.0-4-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Sep 8 15:39:27 2023 InstallationDate: Installed on 2018-08-10 (1855 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to mantic on 2023-09-06 (2 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 126: Error executing command as another user: Request dismissed VarLogDistupgradeTermlog: mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490
2023-10-12 15:28:51 Brian Murray ubuntu-release-upgrader (Ubuntu Lunar): status In Progress Fix Committed
2023-10-12 15:28:53 Brian Murray bug added subscriber Ubuntu Stable Release Updates Team
2023-10-12 15:28:56 Brian Murray bug added subscriber SRU Verification
2023-10-12 15:28:59 Brian Murray tags amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-needed verification-needed-lunar
2023-10-12 16:44:03 Brian Murray tags amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-needed verification-needed-lunar amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-lunar verification-needed
2023-10-12 16:44:10 Brian Murray tags amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-lunar verification-needed amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done verification-done-lunar
2023-10-13 09:48:16 Ubuntu Archive Robot bug added subscriber Nick Rosbrook
2023-10-13 09:57:57 Launchpad Janitor ubuntu-meta (Ubuntu Lunar): status New Confirmed
2023-10-13 11:31:29 Timo Aaltonen ubuntu-release-upgrader (Ubuntu Jammy): status New Fix Committed
2023-10-13 11:31:34 Timo Aaltonen tags amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done verification-done-lunar amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-lunar verification-needed verification-needed-jammy
2023-10-13 14:45:48 Brian Murray tags amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-lunar verification-needed verification-needed-jammy amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done verification-done-lunar verification-needed-jammy
2023-10-13 16:42:24 Gunnar Hjalmarsson bug task added cinnamon-project
2023-10-13 16:43:00 Gunnar Hjalmarsson bug task deleted ubuntu-meta (Ubuntu Lunar)
2023-10-13 17:41:31 Steve Langasek ubuntu-release-upgrader (Ubuntu Mantic): status Fix Released Fix Committed
2023-10-13 17:41:37 Steve Langasek tags amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done verification-done-lunar verification-needed-jammy amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-lunar verification-needed verification-needed-jammy verification-needed-mantic
2023-10-17 14:58:11 Nick Rosbrook ubuntu-release-upgrader (Ubuntu Mantic): status Fix Committed In Progress
2023-10-17 14:58:16 Nick Rosbrook ubuntu-release-upgrader (Ubuntu Mantic): assignee Gunnar Hjalmarsson (gunnarhj) Nick Rosbrook (enr0n)
2023-10-18 13:02:34 Michael Baker attachment added corruption.png https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2034986/+attachment/5710737/+files/corruption.png
2023-10-18 13:32:29 Gunnar Hjalmarsson bug added subscriber Michael Baker
2023-10-18 16:59:53 Brian Murray removed subscriber Ubuntu Stable Release Updates Team
2023-10-18 17:02:37 Launchpad Janitor ubuntu-release-upgrader (Ubuntu Lunar): status Fix Committed Fix Released
2023-10-23 08:05:25 Nathan Teodosio attachment added zalgo:firefox-right:chromium-left.png https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2034986/+attachment/5712410/+files/zalgo%3Afirefox-right%3Achromium-left.png
2023-10-23 15:02:08 Arun Chandanaveli bug added subscriber Arun Chandanaveli
2023-10-24 10:42:09 Gunnar Hjalmarsson bug added subscriber Nathan Teodosio
2023-10-24 23:43:04 Radu Cornea bug added subscriber Radu Cornea
2023-10-25 22:04:25 Launchpad Janitor ubuntu-release-upgrader (Ubuntu): status In Progress Fix Released
2023-10-26 03:47:00 Vladislav Shumkin bug added subscriber Vladislav Shumkin
2023-10-27 14:03:36 Timo Aaltonen ubuntu-release-upgrader (Ubuntu Mantic): status In Progress Fix Committed
2023-10-27 14:03:37 Timo Aaltonen bug added subscriber Ubuntu Stable Release Updates Team
2023-10-30 05:07:14 Hatee bug added subscriber Hatee
2023-10-30 08:36:28 mark burdett bug added subscriber mark burdett
2023-10-30 16:42:20 Nick Rosbrook tags amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-lunar verification-needed verification-needed-jammy verification-needed-mantic amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-lunar verification-done-mantic verification-needed verification-needed-jammy
2023-10-30 18:55:11 Jaromir Obr bug added subscriber Jaromir Obr
2023-11-05 14:59:00 Gunnar Hjalmarsson bug added subscriber BloodyIron
2023-11-05 15:59:47 Arun Chandanaveli removed subscriber Arun Chandanaveli
2023-11-06 17:35:52 Jaromir Obr removed subscriber Jaromir Obr
2023-11-24 05:50:38 Hatee removed subscriber Hatee
2023-11-24 20:58:37 Gunnar Hjalmarsson bug watch added https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=883973
2023-11-28 04:39:40 Launchpad Janitor ubuntu-release-upgrader (Ubuntu Mantic): status Fix Committed Fix Released
2024-02-13 17:14:47 Nick Rosbrook tags amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-lunar verification-done-mantic verification-needed verification-needed-jammy amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-jammy verification-done-lunar verification-done-mantic verification-needed
2024-02-14 00:10:51 Launchpad Janitor ubuntu-release-upgrader (Ubuntu Jammy): status Fix Committed Fix Released
2024-03-07 13:17:06 Benjamin Drung tags amd64 apport-bug dist-upgrade foundations-todo iso-testing mantic verification-done-jammy verification-done-lunar verification-done-mantic verification-needed amd64 apport-bug dist-upgrade iso-testing mantic verification-done-jammy verification-done-lunar verification-done-mantic verification-needed