@Michael Arndt : Thank you for raising this. Yes, its ideal to use DNS name which is present in nfs_shares_config file. I tried mounting the share via DNS name, something like this: root@linux-box:~# cat /etc/cinder/nfs_shares msaravan-openstack-vm.netapp.com:/cinder1 root@linux-box:~# Without code change, the destination share looks like this : 10.1.1.1:/msaravan_cinder1. I am able to hit the code flow you suggested. With the code change you have proposed, the destination share would look like this, and this is exactly matching with what is configured in NFS shares file: msaravan-openstack-vm.netapp.com:/cinder1 When the copy file is invoked with the existing code, the variable dst_share is never used. You can see that below. self._copy_file(img_file, img_file, src_volume, src_vserver, dest_share_path, dest_vserver, dest_backend_name=self.backend_name, dest_file_name=tmp_img_file) Also the copy takes place using below parameters via NetApp ZAPI call, and its always successful: job_uuid = self.zapi_client.start_file_copy( file_name, dest_ontap_volume, src_ontap_volume=src_ontap_volume, dest_file_name=dest_file_name) The actual values passed in the above method are : file_name: d4ed4356-cfeb-474d-b254-90a0501352c9 dest_ontap_volume : msaravan_cinder1 src_ontap_volume: glance_flexvol dest_file_name: b16dbe27-f47b-4449-935d-f084b26a5c8c I also see that the img-cache is created successfully. root@scspo2853621001:/opt/stack/data/cinder/mnt/99f446539c9f7c9374044cec5d11981a# ls 8107ad2a-89ec-4241-8ce9-cb51340c51b3 volume-42efa05a-6416-4ef4-ac67-ac37ca875efc volume-7f4e04c3-5c50-4f31-a16c-0c1be8e6d5fd a8d760cd-8ba0-4969-ae2b-1a8c566223eb volume-44d52221-8d25-4735-ac4e-d6a58f418295 volume-8100d537-92c4-4e9d-81f0-e16ee85b7e0f img-cache-d4ed4356-cfeb-474d-b254-90a0501352c9 volume-4f308896-11a4-4748-b2ce-080bf9bc2578 volume-a60a63a0-578b-48ba-90ab-789d24b4a3c7 volume-092e044d-ce2c-4f66-a225-ec2b1df89fd9 volume-4fefa610-b056-4ba5-a999-7453f269275a volume-af801dd8-43f4-44bb-88b2-8b1b325f0720 volume-11f3baf7-d11d-4d4a-a583-1e230c66f01f volume-535d5bf1-9322-4a7d-af32-91a363ab8cdc volume-bf342b6b-9175-4238-8cc6-242f562cab78 volume-12bf8500-1d77-439c-a0d7-9d3dc3031770 volume-53661b03-07f2-408f-9b16-61dfb8e99e2d volume-c75b91c9-3f19-4ac9-b7b2-9177aec83b0e volume-2243360e-c29a-4036-9ec1-6d9fcc966519 volume-597176a1-be2f-41f3-9aa2-b14b5ffbbffe volume-e469a1e5-1420-485d-b47e-b351b90d6e80 volume-34b23b72-b039-4523-bdd0-598b5a9d0c18 volume-5a9f7d9a-3a4a-4cca-9a72-82d804988608 volume-ebb9f74c-7d17-49dd-afe7-68c1dcba9339 volume-3842a0e6-5590-4306-a477-cd32405c861a volume-6c7f7382-54f9-4214-971d-e8606e1ac6ab volume-f98bc97b-1a82-4cd9-8811-6b3ece3d76aa volume-3c77da2d-510e-47a2-91a8-4b87e2d601e9 volume-6f4440a4-41cf-4abf-9850-2f35f9c6d8e8 volume-3ce2f35b-4112-460a-a75b-ec5772ec4a24 volume-7863bb84-f898-4695-97c9-2f600eb6c01a root@scspo2853621001:/opt/stack/data/cinder/mnt/99f446539c9f7c9374044cec5d11981a# Logs: DEBUG cinder.volume.drivers.netapp.dataontap.nfs_cmode [None req-5cf0709a-ecee-4aa7-b51f-f3caaa57f39e admin None] Copied image d4ed4356-cfeb-474d-b254-90a0501352c9 to tmp file 0f03e0dc-8507-42ea-a723-e05bcaa01c3b. {{(pid=3431250) _copy_from_img_service /opt/stack/cinder/cinder/volume/drivers/netapp/dataontap/nfs_cmode.py:801}} DEBUG cinder.volume.drivers.netapp.dataontap.nfs_cmode [None req-5cf0709a-ecee-4aa7-b51f-f3caaa57f39e admin None] Image will be converted to raw d4ed4356-cfeb-474d-b254-90a0501352c9. {{(pid=3431250) _copy_from_img_service /opt/stack/cinder/cinder/volume/drivers/netapp/dataontap/nfs_cmode.py:813}} DEBUG oslo_concurrency.processutils [None req-6ee03a8d-5c51-459a-abc5-244fccfd8d28 admin None] CMD "mv /opt/stack/data/cinder/mnt/a8953091bda09767c2e26dda472e47cb/3e448409-77d2-4c01-87a5-34aa0fc862cb /opt/stack/data/cinder/mnt/a8953091bda09767c2e26dda472e47cb/img-cache-d4ed4356-cfeb-474d-b254-90a0501352c9" returned: 0 in 0.630s {{(pid=3000873) execute /usr/local/lib/python3.8/dist-packages/oslo_concurrency/processutils.py:422}} If its consistently reproducible for you, can you please share the exact error you have seen when the img-cache is created ? Or if you find my steps wrong, please correct that so that I'll re-try it with the path you suggested.