Either, the 3PAR WS is not running or the version of the WS is invalid

Bug #1442606 reported by divya
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Cinder
Invalid
Low
Kurt Martin

Bug Description

We are configuring New test bed for FC plugin testing in kilo release, I have installed Dev stack in one of the servers and connections are all up.

I am facing issue with HP 3 PARStorage configuration in cinder.conf, can you please help us in configuring the HP storage

When creating a volume in HP storage I am getting an error message “ Unable to update stats, HP3PARFCDriver -2.0.15 (config name 3parfc-1) driver is uninitialized” in cinder-volume logs. Either, the 3PAR WS is not running or the version of the WS is invalid” the issue is observed when restarting the cinder-volume service.

Steps followed for troubleshooting:

1. I have checked the WS service is running in the storage and checked the HP 3PAR firmware version its displayed as 3.1.3 MU1 as mentioned in document
2. Manually created virtual volumes in storage and it was successful
3. VGS command in server is displaying the storage volumes
4. Checked the network access from server to storage, I am able to ping the storage from the server
5. Installed the hp3parclient Python package
6. During Devstack installation I have provided the Cinder enabled backends list with the fc details
7. Verified the HP driver is present in location /opt/stack/cinder/cinder/volume/drivers/san/hp.

Tags: 3par
Angela Smith (aallen-m)
affects: devstack → cinder
Changed in cinder:
assignee: nobody → Kurt Martin (kurt-f-martin)
tags: added: 3par
Revision history for this message
Kurt Martin (kurt-f-martin) wrote :

Hi, I will try to help you with your configuration...Could you please send attach your cinder.conf file? And is the storage behind any proxies?

Changed in cinder:
status: New → Incomplete
Changed in cinder:
importance: Undecided → Low
Changed in cinder:
status: Incomplete → Invalid
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